WORD FROM THE CHAIRMAN - SAHAM Assurance Maroc

Transcription

SUMMARY
WORD FROM THE CHAIRMAN
............................................................................................................................................
CNIA SAADA ASSURANCE AND ITS GOVERNANCE
........................................
02
05
MEMBERSHIP IN THE SAHAM GROUP .......................................................................................................................................................................................... 06
SYSTEM OF GOVERNANCE .......................................................................................................................................................................................................................... 08
• Board of Directors ...................................................................................................................................................................................................................................................... 08
• Procedural Committees ...................................................................................................................................................................................................................................... 10
• Operational Bodies .................................................................................................................................................................................................................................................... 10
ORGANIZATION INTO TWO BRANCHES ............................................................................................................................................................................ 23
• Business Development Branch ................................................................................................................................................................................................................... 23
• Support and Business Line Branch ....................................................................................................................................................................................................... 23
• CNIA SAADA Assurance organization chart ........................................................................................................................................................................ 24
HIGHLIGHTS
........................................................................................................................................................................................................................................
27
SECTOR HIGHLIGHTS ............................................................................................................................................................................................................................................. 28
• favourable national economic context ............................................................................................................................................................................................ 28
• sectorial context undergoing change ................................................................................................................................................................................................. 29
HIGHLIGHTS OF the 2010 TAX YEAR .............................................................................................................................................................................................. 34
• CNIA SAADA Assurance positioning .............................................................................................................................................................................................. 34
• successful initial public offering ................................................................................................................................................................................................................... 35
• new automobile insurance product .................................................................................................................................................................................................... 44
2010 ACTIVITY
...................................................................................................................................................................................................................................
47
IMPLEMENTATION OF PROCESSES ................................................................................................................................................................................................... 48
• Steering and internal control ........................................................................................................................................................................................................................ 48
• Private Sector, Professional and Corporate market Development Pole ........................................................................................... 50
• Support and Business Line Pole ................................................................................................................................................................................................................ 53
HUMAN RESOURCES .............................................................................................................................................................................................................................................. 56
• A training plan aligned with the strategic orientations ............................................................................................................................................... 56
• Continuous improvement of working conditions ............................................................................................................................................................. 56
• An extended social policy ................................................................................................................................................................................................................................. 56
CORPORATE CITIZENSHIP ............................................................................................................................................................................................................................. 57
• Support for entrepreneurship .................................................................................................................................................................................................................... 57
• Support for culture .................................................................................................................................................................................................................................................... 61
2010 financiAL REPORT
..................................................................................................................................................................................
63
FINANCIAL STATEMENTS ................................................................................................................................................................................................................................. 64
The photographs of Morocco seen from above are the work of the great French photographer Yann Arthus-Bertrand,
an aerial photography specialist. These photographs, published in a book of the same name published by Editions de La
Martinière in 1993, allow us to put forward the company’s will for proximity, by highlighting the efforts made for the
extension of its network throughout the UK. The word « live », made out of natural environmental elements and
represented and fully integrated to these, illustrates CNIA SAADA Assurance’s philosophy. Indeed, « Live your life » is
the main message that is conveyed by these visual units, illustrating that the company is and will remain present to protect
its insurance holders, wherever they are.
RESOLUTIONS from THE GENERAL ASSEMBLY OF THE BOARD OF DIRECTORS .................................................. 72
AUDITORS’ GENERAL REPORT ................................................................................................................................................................................................................ 74
AMBITIOUS PROSPECTS ..................................................................................................................................................................................................................................... 76
• Strategic plan 2011-2013 ................................................................................................................................................................................................................................... 76
• Code of Ethics (2011) ........................................................................................................................................................................................................................................... 78
• Integrated website ....................................................................................................................................................................................................................................................... 78
• Non-smoking company ........................................................................................................................................................................................................................................ 79
AN ENLARGED NETWORK
.....................................................................................................................................................................
81
T
he merger process, which gave birth to the
new entity, CNIA SAADA Assurance, is the
continuation of our development and
modernization strategy. In 2010, the IPO of CNIA
SAADA Assurance on the Casablanca stock
exchange was the natural next step; which met a
clear success.
With the arrival of new shareholders, both individual
and institutional, CNIA SAADA Assurance took a
major step and achieved a significant milestone in its
corporate life. Our desire to lay the foundations of a
sustainable development, based on transparency
and market confidence, dictated this proximity
positioning. We are pleased to state that we
have the strong support of the majority of our
employees. This confirms to us once again that
our human capital feel totally involved in their
institution.
Supported by the commercial dynamism of
its network, combined with a highly innovative
product offering, business growth for CNIA
SAADA Assurance was very strong, as evidenced
by the increase in turnover to 2.974 million dirhams
in 2010, or 5.1% more than 2009. This growth in
activity resulted in 7.7% increase of net income to
303 million dirhams and a 9.4% strengthening of
the Company’s equity to 2.473 million dirhams.
This performance was also the result of an in-depth
restructuring of our business processes. As such, I
would like to point out that compliance with the
2008-2010 three-year plan was a source of pride
for us that confirmed the Company among the
industry leaders. An agent of change, this strategic
plan allowed for a significant improvement in our
operational efficiency and for the alignment of our
various solvency metrics and sound governance
with the regulatory developments.
As part of our strategy of product innovation
and in order to improve our competitiveness
by responding to market needs, CNIA SAADA
Assurance created a new offering in line with
each driver’s specific requirements. In this regard,
we are very grateful to our agents and brokerage
partners, who are our true ambassadors in the
field, for their participation in this innovation. With
this new product, we reaffirm our number one
position in car insurance.
Additionally, our sustained efforts for regional
development were fruitful. CNIA SAADA
Assurance’s network, which expanded in 2010 to
over 300 points of sale, is the first network In the
country.
Our teams did a remarkable job and the
involvement of all members of staff greatly
contributed to this success. Every employee’s
motivation to be the best in his (or her) job and
efficient collaboration across all departments
enabled this continuous improvement in quality of
service and performance.
Our aim is to strengthen our position and to
further improve all our metrics. To achieve this,
we recommend a new evolution of our work
processes by simplifying the approach to our work
processes.
The organization of our business, focused on
customer satisfaction, will be enhanced.The gradual
implementation of our key projects will strengthen
the foundations of our strategy by framing it in a
logic of healthy, structured and sustainable growth.
Finally, I am convinced that a strong adherence to
our core values, of service, respect, fairness and
ethics, will help us in the pursuit of our goals.
Moulay Hafid Elalamy
CEO
05
MEMBERSHIP IN THE SAHAM GROUP
With the acquisition of CNIA Assurance in 2005 and Es Saada in 2006, then with the merger of these
two entities in 2009, the Saham Group has become one of the most important and dynamic networks of
agencies in the Kingdom.
Shareholder of reference for CNIA SAADA Assurance, the Saham Group holds 59% of the shares and
contributes strongly to the strategic, business and technical initiatives implemented by the Company.
Nationally, the Saham Group is positioned as a key operator in several sectors of activity, especially in the
service fields where it is developing synergies around two complementary additional Core Businesses:
Offshoring and Finance.
Equipped with a flexible structure and a strong team dedicated to serving organization and development,
the Saham Group provides support and operational assistance to its subsidiaries in terms of strategic
management and budgeting, cash management and optimization of financing models in audit and internal
control. The group also assists them in legal matters and in the management of human resources. Finally, the
Group subsidiaries benefit from a competitive intelligence and commercial support for project identification,
development of sector analysis and research for business opportunities.
As part of its development strategy, favouring a more affirmed coherence and an expanded integration of its
businesses, the Group is currently in a creation phase in its healthcare division and in its primary structures
for the development of Business Process Outsourcing in insurance.
INSURANCE
*
CONSUMER CREDIT
CALL CENTRES
In Co-ownership with Bertelsmann, major shareholder and Saham, manager
BPO INSURANCE
HEALTH
SUSTAINABLE DEVELOPMENT
09
This year, the Saham Group also took control of the Colina Group, a leading and very dynamic insurance
operation in the Côte d’Ivoire, Cameroon, Gabon, Senegal, Mali, Burkina Faso, Togo, Benin and Madagascar
markets.These countries, members of the Fédération des Sociétés d’Assurances de Droit National Africaines
(FANAF) together account for 85% of all premiums issued.With the exception of Madagascar, these countries
also belong to the Inter-African Conference for the Insurance Markets (CIMA), which regulates the market
and operates a centralized supervision.
This major international external growth operation enables the Saham Group to access a growing panAfrican market where the rate of insurance penetration remains very low.
011
SYSTEM OF GOVERNANCE
Currently, the Board of Directors for CNIA SAADA has seven Directors including two Executive Directors:
Procedural Committees
Board of Directors
Its mission is primarily to determine the strategic direction for the Company and to ensure its implementation.
In addition, under its rules of procedure, certain significant decisions are subject to its approval.
In 2010, the Board of Directors met five times to discuss and rule on the following questions:
• the review of CNIA SAADA Assurance activity;
• the financial statements and the proposed assignment of profits;
• approval of regulated agreements;
• review of the Audit and Internal Control Committee report;
• introduction of CNIA SAADA Assurance to the Casablanca Stock Exchange;
• the convening of the Extraordinary General Meeting (EGM) and the proposed revision of the statutes to harmonize them with the laws of the companies making a public offering.
• Moulay Hafid Elalamy, Executive Director
• Ghita Lahlou, Executive Director
• Said Alj, Non-Executive Director
• Kofi Bucknor, Non-Executive Director
• Alain Demissy, Non-Executive Director
• Saham SA, Non-Executive Director
• Sham Finances, Non-Executive Director
It should be noted that the Annual General Meeting (AGM) of May 31, 2011 renewed the mandate of some
directors for a term of three years, expiring at the AGM on December 31, 2013:
• Moulay Hafid Elalamy
• Ghita Lahlou
• Kofi Bucknor
• SAHAM SA represented by Moulay Hafid Elalamy
• FINANCE SAHAM represented by Ghita Lahlou.
Thus, this last point discussed by the Board of Directors enabled the strengthening of CNIA SAADA
Assurance governance with the appointment of Mr. Mehdi Tazi as Chief Operating Officer.
The Board of Directors also proposed the appointment of three new directors:
• Mr. Mohamed Berrada, currently Professor at the Faculty of Law, Economics and Social Sciences in
Casablanca and President of the Center for Research Links;
• Mr. Alberto Rossetti, currently Vice President of BANCA UBAE spa;
• Mr. Mohamed Elalamy, formerly Director of Risk Management and Brokerage in the Al Wataniya
insurance company and currently Managing Director in charge of Insurance Operations for CNIA
SAADA Assurance.
In 2010, the average attendance at meetings of the Board of Directors was 100%.
The Board of Directors is composed of three to fifteen members appointed by the General Assembly and
selected from among the shareholders, individuals or legal entities.
moulay hafid Elalamy
Saïd ALJ
Mohamed BERRADA
Kofi BUCKNOR
Alain DEMISSY
Mohamed ELALAMY
Ghita LAHLOU
Alberto ROSSETTI
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CNIA SAADA Assurance has thirteen internal committees that allow it to optimize its organization and to
ensure the achievement of its objectives.
Most of these committees were created following the merger of CNIA Assurance and les Assurances Es Saada
and from the need for good governance that resulted from this process.
GOVERNANCE COMMITTEES
1. Strategic Committee
Its mission consists of defining the company strategy and its implementation through governance, policy and
decision making.
The Strategy Committee is the guarantor of the proper implementation of the governance and its modification.
It is responsible for past levels of trade-offs and improvement of the Company performance, but also for
annual approval of the underwriting policy, the investment strategy and the monitoring of its implementation,
and finally the policy management of counterparty risk related to intermediaries and to policyholders.
2. Audit Committee
Its main mission is to assist the Board in its role of overseeing the financial reporting process and the internal
control system, particularly in the audit process and the process intended to ensure compliance with laws,
regulations and the code of conduct.
The Audit Committee performs several functions:
• reviewing the financial statements
• studying the methods of estimation and evaluation of assets and liabilities
• analysing the findings from internal and external audits
• estimating the performance of external auditors and issuing notices concerning their appointment
or their dismissal
• making assessments of the quality of internal control
• ensuring the independence of the internal audit
• reviewing and approving the annual internal audit plan
• ensuring compliance with laws, regulations and the code of conduct
• initiating and overseeing special investigations, where applicable
• providing regular reports to the Board of Directors on committee activities, key issues and
significant risks identified and the corresponding recommendations.
OPERATIONAL COMMITTEES
1. Executive Committee
The role of the Executive Committee is, in general, to lead all of the activities of CNIA SAADA Assurance.
It is responsible for implementation, adaptations or shifts in strategy, operational decision-making as well as
the monitoring of Company activities (financial control).
It is composed of nine permanent members.
GHITA LAHLOU,
Chief Executive Officer
A graduate of the Ecole Centrale de Paris, El Yacoubi Ghita Lahlou began his career as a consultant at Arthur
Andersen in Paris.
Returning to Morocco in 1993, El Yacoubi Ghita Lahlou held the position of Chief Financial Officer within
Altair Technologies. In 1994, she joined the ONA group as a special assistant to the president and in 1996
and took the head of the Human Resources and Communications Directorate.
In 1998, she was appointed to the Human Resources, Purchasing and Marketing Directorate of Marjane, a
subsidiary of ONA specializing in retail distribution.
In 2001, El Yacoubi Ghita Lahlou joined Saham as Director General of Phone Assistance. Today she holds the
position of Director General of Saham and Chief Executive Officer of CNIA SAADA Assurance.
In addition, El Yacoubi Ghita Lahlou is Honorary President of the Moroccan Association of Customer
Relationship Centres.
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MOHAMED ELALAMY
Assistant CEO
MEHDI TAZI
Chief Operating Officer
After completing veterinary studies at the University of Brussels in 1972, Mohamed Elalamy began his career
in the Al Watanyia insurance company as head of the live office in Marrakech and then Head of the Casualty
and Brokerage Department in Casablanca.
In 1978, Mohamed joined Elalamy Sidarsa, insurance brokerage firm, as Director. He became head of the
Agma brokerage in 1989 and piloted its initial public offering on the stock market in 1998.
In 2001 he headed the real estate division of SAHAM and the African Depots. After having managed the
CNIA SAADA Assurance operations, Mohamed Elalamy is now Assistant CEO.
Mohamed Elalamy has also been President of FNACAM and a Member of CCA.
A graduate of Télécom Paris South and holder of an MBA from INSEAD, Mehdi Tazi began his professional
career in 1999 at KPMG Consulting France.
In 2005, he joined the Saham Group as Development Director and has contributed in particular in the
management of acquisition operations and disposals of subsidiaries, the restructuring of the distribution
network and the implementation of structural projects for support functions (HR, communications, treasury
and legal) at the Group level.
In 2008 he was appointed Managing Director of Isaaf Mondial Assistance after having fulfilled the function
of Assistant Managing Director for 14 months.
On January 1st, 2011, Mehdi Tazi joined CNIA SAADA Assurance as Chief Operating Officer.
YOUSSEF BENABDELLAH
Deputy Managing Director
Management Center
After earning an engineering degree in 1998 issued by the Ecole des
Hautes Etudes Industrielles de Lille, Youssef Benabdellah graduated as an
Engineer in Management and Industrial Organization from ICAI Madrid.
In 1997 he began his professional career by joining Heymo Ingeneria
in Madrid where he was responsible for designing and supervising the
construction of cogeneration power plants.
He returned to Morocco in 2000 and joined Arthur Andersen as Business
Consultant the same year. As such he oversaw many strategic and corporate
restructuring projects in Morocco, mainly in the financial sector.
Youssef Benabdellah joined CNIA SAADA Assurance in 2006 and now
holds the post of Deputy Managing Director of the Management Department
DRISS BENCHAFFAI
Finance and Support Department
Driss Benchaffaï is a Public Works Engineer and graduate of ESTP in Paris
in 2000. The same year, he joined, in 2000, the Accenture consulting firm in
Paris, where he remained until 2010 as a consultant. As such, he participated
in several consulting assignments in the financial sector, particularly merger
transactions such as the merger of Groupama and Gan Insurance in
France, the merger of BCM and Wafabank as well as the merger of CNIA
Assurance and les assurances Es Saada.
In 2010, Driss Benchaffai joined CNIA SAADA Assurance as Deputy
Managing Director in charge of the Program Directorate before heading
the Support and Finance Department.
FOUAD BENCHEKROUN
Individual and Professionals Market Development department
After graduating in 1986 with a Masters in Mathematics from the Paul
Sabatier University in Toulouse, Fouad Benchekroun successively earned,
between 1987 and 1989, a Master’s Degree in engineering of industrial
processes from ENSIGC in Toulouse, a Graduate Diploma in computer
models and mathematics from Paul Sabatier University in Toulouse and a
specialized Master’s degree in automated information systems management
at Sup de Co Toulouse.
He joined Es Saada in 1994 and today, within CNIA SAADA, holds the
position of Deputy Managing Director in charge of the Individual and
Professional Market Development Department.
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ABDELWAHAB ELAISSAOUI
Risk and Portfolio Monitoring
Abdelwahab Elaissaoui holds a Master’s Degree in Statistics from the
University Paris IV in 1985.Then in 1989, he obtained a Diploma in Actuarial
Statistics from the same university.
Abdelwahab Elaissaoui held, between 1991 and 2007, the position of
Director of Research and Technical Support at AXA Insurance Morocco.
In 2007, he joined CNIA SAADA Assurance and today holds the position
of Deputy Managing Director responsible for Risk and Portfolio Monitoring.
SOUAD NACIRI
Portfolio Monitoring
Souad Naciri is a laureate of the Ecole Nationale Superieure de Physique
de Strasbourg, and graduated in 1989 as a State Engineer. She is also a
graduate of the Executive Education and Strategic Management Program
that she followed at IMD in Lausanne in 1999.
Souad Naciri began her career in 1990 with Al Amane, where she held the
position of Business Risk Underwriter, then that of Head of the Business
Risk Department.
In 1998, Souad Naciri joined the Zurich insurance company where she
officiated as Technical Director Life and Non-life and Deputy Director of
Large Companies for a year before moving to the functions of Head of
Broker Animation, Underwriting and Life and Non-life Production Portfolio Broker.
Souad Naciri joined CNIA SAADA Assurance in 2005 and held until 2010 the position of Assistant General
Manager, Company Market Development Sector. Today, she is responsible for Portfolio Monitoring.
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2. Management Committee
Its role consists of implementing strategy and providing information on all decisions relating to the Company.
The Management Committee explains the strategy and policy choices and manages their implementation. It
provides financial reporting and exchanges on operational issues. It is also at this committee that actions to
be put into place are defined and monitored.
KAWTAR JOHRATI
Asset Management General
Manager
RACHID AKANSOUS
Director of Organization and
Information Systems
AMAL KANOUNI
Service Providers Management
Director
SAMIA TERHZAZ
Director of Human Resources
and Logistics
ZINEELABIDINE ELAMRANI
Non-Life Insurance Director
MONIA EL HASSAR
Marketing and Communication
Products Director
MOKHTAR JEITE
Finance Director
OMAR BENNANI
Solutions Centre Deputy
Director
YOUSSEF BENNANI
Exclusive Network Deputy
Director
NAJIB AGOUMI
Underwriting Deputy Director
21
3. Steering Committee
The mission of the Steering Committee is in general to lead all projects placed under the responsibility of
Program Management.
It is responsible for the project progress, trade-offs and project decision-making.
4. Underwriting Committee
SAÏD BOUDARF
Collection Deputy Director
Its mission consists of defining the underwriting policy for the company and monitoring its implementation,
particularly through the reporting of Compensation and Monitoring, Marketing and Renewal Committees.
The Underwriting Committee sets out the exclusions and ensures their formal communication to subscribers
and the network. It validates the concentration limits (zone, aggregate per capita) and sets the broad
underwriting outlines by branch, their approval and their annual review.
It also validates the design of new products and it is also this committee that is responsible to receive
and review findings of the Compensation and Monitoring, Marketing and Renewal Committees and the
implementation of necessary trade-offs.
MOHAMED ELOUALI
Actuarial and Risk
Management Deputy Director
5. Renewal Committee
ATIF SAHRAOUI
Deputy Director of Subscriptions
and Brokers services
AMINA TOUHAMI
Deputy Director Architecture
and Organization
The Renewal Committee defines the renewal goals approved by the underwriting committee and performs
the monitoring of related achievements.
Its function is the formal communication of exclusions to subscribers and the network.
It is also responsible for the unification of the Company approach by coordinating the responses to be given
to a consultation or to a tender.
It monitors market behaviour (aggression, agreement) to be very reactive. It exchanges information about
customers, the business environment, the market and intermediaries.
It is also the Renewal Committee that defines responsibilities, actions, the list of prospective customers and
intermediaries.
It provides reporting on the flow of consultations, cancellations, renewals and achievements in accordance
with the objectives set by General Management.
6. Supervisory Committee
Its mission is to synergize all decisions related to portfolio monitoring and good risk management and the
valuation rules.
The Supervisory Committee feeds and updates the list of bad risks. It is also entrusted with the review of
risk indicators by branch, product, and intermediary and by region, as well as the identification of emerging
risks related to new claims through the information provided by the compensation managers.
MEHDI ARIFI
Audit Manager
AÏCHA BENNANI
Head of Communications and
Public Relations
ALI FILALI
Program and Internal Control
Manager
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7. Marketing and Product Development Committee
9. Investment Committee
Its mission is to monitor the development and life cycle of products and decide on their launch, their
overhaul or their placement into run-off.
This committee is also responsible for offering new products and providing information on the progress of
products in progress.
It follows sales achievements and new product profitability compared to the targets set.
It ensures the coordination between the entities involved in their implementation and carries out market
intelligence by collecting information about competitors, products and prices.
Its mission is to define the investment strategy for the Company and to perform the operational monitoring
of its implementation.
It provides arbitration on the investment strategy and presents the market trends.
It manages the validation of authorities and the limits in terms of investments (allocation of risk) and possible
overruns (exceptional items).
It oversees the implementation of investment policy by carrying out a monthly analysis of portfolio structure,
performance, sector exposure and concentration by issuer.
8. Organization and Information Systems Committee
10. Reinsurance Committee
Its mission is to review performance and quality indicators for Information Systems (IS).
The Organization and IS Committee makes all decisions on IS investments.
It presents the status of the various projects or major projects.
It provides the definition and ensures the monitoring of the maintenance portfolio for each entity as well
as the establishment of performance indicators in terms of service level commitments (SLA - Service Level
Agreement).
It ensures visibility of the portfolio of IS projects, the review of this portfolio and the IS indicators. It provides
the overall management of the organization process.
The Reinsurance Committee defines and implements the reinsurance plan for the Company. It approves the
reinsurance program and the selection criteria for reinsurers and ensures monitoring of the counterparty
risk related to the reinsurers.
It performs the validation of quotations, documents the cost of reinsurance and evaluates the performance
of the reinsurance plan for the semester or the year gone by.
10. Recovery Committee
Its mission consists of defining the management policy for the counterparty risk associated with intermediaries
and policyholders and to monitor its implementation.The Committee approves the timeframes for recovery
(intermediaries and policyholders) and monitors the exposure to counterparty risk. Finally, it decides on
placement into litigation.
25
ORGANISATION INTO TWO BRANCHES
CNIA SAADA Assurance is organized into two Branches with complementary activities: the Business
Development Branch and the Support and Business Line Branch.This classification supports the proximity
policy adopted by the company and allows it to customize the services it offers to its customers and
partners while maintaining a high level of performance.
Business Development Branch
This entity responds to the Company’s business development imperatives. The main tasks of the entities
attached to it are the development of markets for individuals and professionals, and those for companies as
well as innovation in terms of product offers and communication. The Business Development Branch also
manages the animation of the distribution network and the underwriting processes.
Support and Business Line Branch
This Support and Business Line Branch regroups four major areas or poles in which coordination aims at
optimal efficiency: the Management Pole, the Actuarial and Reinsurance Pole the Portfolio Monitoring Pole
and the Support and Finance Pole.
This Support and Business Line Branch is also involved in the production of added value in the settlement
of claims to policyholders in all branches overall. Human Resources and Logistics, Finance, Organization and
Information Systems, Communications, Management Control and Quality, participate actively in application
and compliance with the current standards and regulations.
To these two branches, an Asset Management department is added which manages the daily financial
investment products and property of the Company.
27
CNIA SAADA ASSURANCE ORGANIZATIONAL CHART
Chief Executive Office
Board of Directors
Audit Committee
Strategic Committee
Managing Director
Director General
Executive Committee
Management Commitee
Managing Director
Human Resources Development
Steering and Internal Control
Intermediate Litigation
Communications and PR
Inspections and Transactions
Contractor Management
Development Pole,
Company Markets
Management Pole
Human Resources Management
Human Resources and Logistics
Social Relations
Marketing and Communications Products
Market Development Pole,
Individuals and Professionals
Underwriting
and Broker Services
Exclusive Networks
Underwriting
Direct Accounts
Optional Insurance
Casualty Insurance
Auto Production
Logistics
Health Compensation
Life and Production Management,
Personal Insurance
Actuarial
and Reinsurance Pole
Portfolio
Supervision Pole
Actuarial and Risk Management
Supervision
Reinsurance
Support
and Finance Pole
Organization
and Information Systems
Architecture and Organization
Health Compensation Support
Affiliation Issurance
Material Compensation Auto
Classic and Supplemental
Medical Insurance Processing
DC-NC-1A Insurance
Broker Services
Bodily Compensation Auto
Third Party
Payments and Returns
Risk Engineering
AT & RD/RC
Compensation Management
Networks and Telecommunications
Administration, Recovery
and Steering
Security and Integration
Property and Casualty
Insurance Management
Underwriting and Management,
Maritime and Air Transportation
Solutions Centre
Life Managment
Project Manager Office
Recovery
Accounting
Customer Service
Management Control
Business Processes and Services
Purchasing
Quality Control
Legal and Social Acts
HIGHLIGHTS
27
HIGHLIGHTS
31
SECTOR HIGHLIGHTS
A FAVOURABLE NATIONAL ECONOMIC CONTEXT
A SECTORIAL CONTEXT UNDERGOING CHANGE
The national economy was able to maintain a positive direction in 2010 despite an unfavourable and quite
eventful international context, marked by rising oil prices and the sovereign debt crisis in the euro zone.
The National Infrastructure Plan in its entirety, the Green Morocco Plan in its specificity, the results of the
tourism sector and the progress made in the area of transportation were all factors that enabled this positive
outcome.
In 2010, the insurance industry raised savings of more than 6 billion dirhams, or a stock of over 100 billion in
the national economy at the end of the year.The insurance industry thus has a role as an institutional investor
that places it as a first underwriter of State loans and first investor on the Casablanca Stock Exchange.
Thus, despite the slight slowdown in growth that the national economy has shown since 2008, there was a
good agricultural crop and a recovery in non-agricultural activities, particularly in mining and energy activities
and in the service sectors.
According to the High Planning Commission, the growth of the gross domestic product (GDP) in 2010
increased by approximately 3.2%. Steady inflation at 2.2% was also observed, a coverage rate of 74.3% of the
deficit in the trade balance (goods and services) as well as an increase in revenue from Moroccans Residing
Abroad and a travel account surplus (7.7% and 5% respectively).
2010 also registered a performance of 21.2% on the stock market, after having seen a decline of 5% in 2009
and 13% in 2008. The transaction flow meanwhile amounted to 163 billion dirhams, an increase of 47.6%
over 2009. The restructuring of the ONA, the country’s largest conglomerate, contributed largely to this
dynamic. Note also the acquisition announced in September of 40% of Meditel by France Telecom for the
amount of $640 million, after Telefonica and Portugal Telecom sold their shares (32%) in 2009.
The sector also ended the year up 4.5% with a turnover going from 20.9 to 21.9 billion dirhams. The
slowdown in this trend, compared to the 2004-2009 period which saw an average annual growth rate of
11.44%, is explained by contrasting trends between the life branch (+7% in 2010) and the non-life branch
(-0.9%).
The structure of revenues from the non-life sector changed very little between 2009 and 2010. The main
generators of insurance premiums remain vehicle insurance (47%), personal injury (18%) and workplace
accidents (12%) and represents 77% of the total premiums issued in 2010.
1. Premiums issued by insurance company
The following table shows the change in revenues for insurance companies over the period 2008-2010.This
year, the first six insurers account for close to 79% of the market share.
CHANGE
On March 23, 2010, the international agency Standard & Poor’s upgraded Morocco’s sovereign credit rating
for long-term debt in foreign currency from “BB +” to “BBB” and debt in local currency long-term from
“BBB” to “BBB +” with a stable outlook. Standard & Poor’s also raised Morocco’s rating in short-term foreign
currency from “B” to “A 3” and the short-term rating in local currency from “A3” to “A2”. The Kingdom thus
becomes the 15th country that has access to the investment grade in the Standard & Poor’s rating scale; a
decision already taken in 2007 and confirmed in October 2009 by Fitch Ratings.
MARKET SHARE
WAFA Assurance
Assurance
The government expects stronger growth in 2011 of approximately 5%.The other macroeconomic indicators
are good news.
Assistance companies and others
Market
In millions of dirhams
*
Sources BAM - HCP
*
Source FMSAR
HIGHLIGHTS
2010 also saw the beginnings of a major sectorial restructuring. This reorganization concerned the
profession’s business lines and was engaged both on the legal side as on the side of regulation and training,
and even structurally.
1. Insurance Sector Contract Program
The implementation of the Contract Programme in the insurance industry which began in 2009 acceded
to the syndication phase on September 1st, 2010, then to the finalization phase after negotiation of the
various measures with the ministries concerned.
This Agreement Program is a set of objectives, including the promotion of the profession, increasing the
rate of penetration of insurance in the economic and social fabric, encouraging long-term savings, and
strengthening the sector as a lever for the economic, social and financial support of our country.
2. Market Regulation
On the regulatory front, 2010 was marked by the review and adoption of a number of laws governing
insurance activities
Note also in this respect the order completing and amending the Order of the Minister of Economy and
Finance of October 10, 2005 concerning insurance and reinsurance companies.
The developments introduced concern the rules for the establishment of technical provisions and thresholds
for assets acceptable as coverage for the said provisions. Thus, the provision for fluctuations in claims (PFS)
went down from 50% to 35% for occupational accident insurance and Civil Liability Automobile whereas
the threshold for removal or sale of the assets covered went from 130% to 120%. These measures are
accompanied by the admission of equity investments in insurance companies and foreign reinsurance at up
to 5% of the technical provisions.
Also note the proposed decree setting out the general standard conditions for Professional Civil Liability
Insurance Intermediaries insurance contracts. This decree essentially defines the obligations of the
intermediary and sets up the responsibility under the plan. It guarantees the intermediary against the
financial consequences of tort and/or contractual civil liability that he/she may incur by reason of damage
caused to third parties because of their professional activity, such as it is defined by the law, regulations
and practices and within the limits of the authorization that is granted to them by the Ministry of Finance.
In addition, the decree on the tariff to be applied to the constitution of pensions allocated for compensation
for industrial accidents and occupational diseases, published in December 2010, repeals a decree of
1959 changing as such the rating criteria applicable to reconcile them with those used the calculation of
mathematical reserves as defined in Article 16 of the Decree of October 10, 2005.
Finally, the draft law on compensation for workplace accidents and on those related to the coverage of
risks related to catastrophic events were considered by the Council of Government. These two proposed
laws are of major importance for the insurance sector.
33
4. Finance Bill
The 2011 Finance Bill is intended to introduce four new products for the insurance industry, which are:
• the elimination of the tax of 3.5% on Capitalization contracts;
• the establishment of a new compulsory insurance to cover the professional civil liability of public
accountants;
• the reduction of customs tariffs on vehicle imports;
• the introduction of tax benefits for share (PEA), education and housing savings plans.
5. New Highway Code
October 1st, 2010 saw the entry into force of the new Highway Code.The latter was part of the government’s
strategy for road safety to fight against traffic accidents. Resolutely oriented towards future, it includes news
features and developments related to mobility and traffic in terms of technology, education and enforcement.
Legal framework of reference, its objective is to clarify the rights and duties of road users and the promotion
of a culture that promotes the safe and responsible use of road space. A major reform project, it was also a
true national initiative whose final aim is to entrench the values of civility, citizenship, coexistence and social
peace, and this in a modern legislative framework guaranteeing the right of individuals and the community
to life and security of travel.
According to the FMSAR Directorate General, positive impacts of the new Highway Code are expected
with respect to claims and thus on a lowering of the number of traffic accidents and their severity. However, it
adds that it is still too early to be able to observe trends given that the code only came into effect in October
2010 and that all of the provisions are not yet in effect to date.
HIGHLIGHTS
35
6. The Moroccan Federation of Insurance and Reinsurance Companies
7. Initial public offering and international equity acquisition
The Moroccan Federation of Insurance and Reinsurance Companies (FMSAR) has launched a new Internet
site to support the changes facing the insurance industry and to promote the profession (www.fmsar.org.
ma). A space for exchange and information, this site is dedicated to the public as well as to members of the
Federation.
In 2010, the CNIA SAADA Assurance company completed an initial public offering of 15% of its capital
stock, or 617.531 shares. With this offering, CNIA SAADA Assurance is the third insurance company to enter
the first compartment of the Casablanca Stock Exchange.
In addition, the SAHAM Group, reference shareholder of CNIA SAADA Assurance, acquired the COLINA
Group, of the pan-African leaders in insurance. This acquisition is intended to support the development of
the Group
To support the entry into force of the new Highway Code, in October 2010 FMSAR launched a communications
campaign intended to promote the new provisions of the code and to support the government in their
information and awareness activities. A section dedicated to the Highway Code has thus been posted on the
FMSAR website in order to offer site visitors more information
In addition, as part of the opening of the sector towards its environment and its active participation in
discussion of topics related to insurance, FMSAR participated, organized and sponsored numerous general
and professional events including in particular:
• the African Reinsurance Forum;
• a workshop discussion on the co-insurance charter;
• the seminar on the program contract with FNACAM;
• the seminar on money laundering with UTRF;
• and the round table on improving SME access to insurance.
The FMSAR also participated in the organization of an examination for the benefit of intermediaries in
collaboration with the Department of Insurance and Social Welfare. This professional examination session
was scheduled to meet the demand of insurance companies and the growing interest in the business from
insurance intermediaries. This session was marked by strong participation and a success rate of 65% for
agents and 26% for brokers.
8. Reduction of customs tariffs on vehicle imports
On March 1st, 2010, the customs tariffs on new vehicles from the European Union fell from 11.8% to
7.7%, while awaiting a complete removal of the customs barriers in 2012. Tariffs on imported vehicles from
the United States and Turkey are also lower, although less so, by 4%. Importers are relying on this tariff
restructuring to increase the number of imported vehicles.
9. Proposed natural disaster insurance bill
Since 2003, the Moroccan government, with support from the World Bank and the Swiss Cooperation, has
decided to carry out an integrated national strategy for the prevention, management and hedging of the
financial risks related to natural disasters.
The objective is to provide the country with a compulsory scheme for insurance companies that will
necessarily provide safeguards for their insurers against damage resulting from natural disasters with the
exception of some buildings considered to be too fragile.
The floods that occurred in November 2010 and that have been responsible for considerable loss of life,
extensive damage and significant deficits economically and environmentally have had the effect of activating
the adoption of the proposed bill relating thereto.
HIGHLIGHTS
37
HIGHLIGHTS OF THE 2010 TAX YEAR
A SUCCESSFUL INITIAL PUBLIC OFFERING
CNIA SAADA ASSURANCE POSITIONING
Since the merger of CNIA Assurance and les assurances Es Saada, CNIA SAADA Assurance has persevered
in the growth of its business and the development of a sound financial footing.
In 2010, CNIA SAADA Assurance occupied 4th place in the insurance market and 2nd place in nonlife operations. CNIA SAADA Assurance is present in all insurance categories. However, a clear strategic
direction matched with significant marketing efforts have been put in place to consolidate its position as
leader in automobile and transportation insurance. Today the company occupies 2nd second place in the
category of bodily injury.
Market share of insurers in the Moroccan market in 2010
WAFA ASSURANCE
23
15
8
Source FMSAR
20
20 ,6 %
13 ,3 %
,6
13 %
,6
5,6 %
5,4 %
4,2 %
4,2 %
3,4 %
6,1 %
%
0
RMA WATANYA
AXA
CNIA SAADA Assurance
SANAD
ATLANTA
MAROCAINE VIE
ZURICH
MCMA
AUTRES
Having become the first insurance network in Morocco, No. 1 in auto insurance and No. 1 in supplementary
private health insurance, CNIA SAADA Assurance is now a leading player in the market with 2010 turnover
of 2.974 billion dirhams.
2010 was particularly marked by two major developments.
• The first, the initial public offering of CNIA SAADA Assurance on the stock market is a historic
event for the Company that provides a new level of transparency.
• The second, the launching of a new auto product, CNIA SAADA AUTO, that aims to sustain the
leadership position that the Company occupies in the industry.
Motivated by a qualitative objective of proximity, CNIA SAADA Assurance is constantly innovating by being
responsive to its partners and anticipating their needs. It is as such that the company was the first insurance
group in Morocco to launch a commercial website and to create an express automobile compensation
centre.
The transaction for the initial public offering for the Company is also part of the continuing process of
development and modernization undertaken by the company since its acquisition by the Saham Group.
Strengthened by the support of its majority shareholder, and because of this initial public offering, CNIA
SAADA Assurance has moved towards a greater proximity to the general public and institutional investors.
HIGHLIGHTS
39
1. Framework for the transaction
4. Structure of the offer
On July 8, 2010, the CNIA SAADA Board of Directors proposed to proceed with the introduction of the
Company in the first compartment of the Casablanca Stock Exchange by selling 15% of its capital stock to
the public, or 617.531 shares.
The total amount of the transaction for the public offering by assignment of shares was 644 702 364
dirhams, on the basis of a Fixed Price Offer of 1044 dirhams per share.
The subscription period was set from November 2 - 5, 2010 with the possibility of early closure after
November 3, 2010.
In the interest of transparency, the offer was divided into six types of orders with differentiated allocation
rules.
Given the size of the company and its development prospects, the market conditions considered to be
favourable, and the possibility of offering liquidity in the shares held by the current shareholder, the company
PAIP OCAP Sub-3, this proposal was approved unanimously by the Board of Directors.
The latter decided to set all of the terms for the public offering by way of assignment of shares of the
company and in particular, to determine the structure of the offer by investor category.
On September 16, 2010, the sale price for the shares was set at 1.044 dirhams.
On October 25, 2010, CNIA SAADA Assurance officially announced its introduction to the Casablanca
Stock Exchange and on November 22, the bell rang to celebrate the first listing of the CNIA SAADA
Assurance shares.
2. Objectives of the transaction
The CNIA SAADA Assurance public offering is the culmination of a long process of growth that had several
intended objectives and results:
•to continue and to strengthen the commitment to transparency and performance of which the
company is part by submitting to the judgments of the market;
•to provide liquidity in the shares held by PCAIP PCAB-3 Sub, shareholder assignee of all of its holdings
in the company as part of the transaction;
•to motivate and loyalize CNIA SAADA Assurance employees and insurance intermediaries by
associating them with company capital stock;
•to consolidate the institutionalization of the company and its capital stock by opening the shareholding
to the public, institutional investors as well as employees and partners of the company;
•to develop the company’s reputation with the financial community and the general public;
•to facilitate the use of external financing through direct access to financial markets.
3. Assignment of capital
This initial public offering by the assignment of capital stock of 617.531 shares was made possible because
of three assigning shareholders:
•PCAIP - PAIP up to 479.569 shares, representing 11.65% of the capital;
•SAHAM Finances up to 96.793 shares, representing 2.35% of the capital;
•SANAM Holding up to 41.169 shares, representing 1.00% of the capital.
The other shareholders holding 5% or more of the capital of the company had no plans to take part in
this initial public offering. The CNIA SAADA Assurance officers, themselves, planned to participate in the
transaction.
The first type of order was reserved for permanent employees of CNIA SAADA Assurance, irrespective
of seniority. Thus, 60.729 shares, representing 9.8% of the total number of shares offered and 1.5% of the
capital stock, was allocated to them.
The latter, in addition to the discount of 10% of the share price, enjoyed a flexibility never before seen in
Morocco: no time restriction for the purchase and sale of their shares was imposed on them. They also
received credit offers at preferential rates to help to finance this purchase. For employees not at the rank of
Director or higher, the maximum subscription was set at six months of gross salary.
The second type of order was reserved for all of the intermediaries (agents and brokers) working
commercially exclusively or not with CNIA SAADA Assurance. This was 40.259 shares, representing 10.2%
of the total number of shares offered and 1.5% of the capital stock, which was allocated to subscribers of
this type of order.
The third type order was intended for the general public, Moroccan and foreign individual persons resident
or non-resident in Morocco, wishing to acquire CNIA SAADA Assurance shares. Representing 31% of
the transaction, this type of order was the largest operation in terms of numbers. Thus, 214.089 shares,
representing 31.0% of the total number of shares offered and 4.7% of the capital stock, were allocated to
policyholders. A ceiling of subscriptions of 100 shares, or 104.400 dirhams, was set for them.
The fourth type of order concerned Moroccan and foreign legal entities not belonging to the class of
investors authorized to subscribe to order types V and VI. These were 81.418 shares, representing 13.2% of
the total number of shares offered and 2% of the capital stock, which were offered for this type of order. A
ceiling of 8.142 shares, or 8.500.248 dirhams, was set for these.
The fifth type of order was reserved for Collective Investment Schemes governed by the Dahir bearing No.
1-93-213 of 4 Rabii II, 1414 (September 21, 1993), shares and diversities under Moroccan law. Thus, 143.678
shares, representing 23.3% of the total number of shares offered and 3.5% of the capital stock, were allocated
for this type of order.
The sixth and final type of order was intended to be for qualified investors by nature under Article 12-3
of the Dahir bearing No. 1-93-212 under Moroccan law. Thus, 77.358 shares, representing 12.5% of the
total number of shares offered and 1.9% of the capital stock, were reserved for insurance and reassurance
companies as governed by Law 17-99 of the Insurance Code; for benefit and pension agencies; and for the
Caisse de Depot et de Gestion. A ceiling of 30.876 shares, or 31.124.544 dirhams, was set for these.
HIGHLIGHTS
5. Early closing
41
Shareholding distribution after the initial public offering
CNIA SAADA Assurance, on the recommendation of its Financial Advisor and Global Coordinator Attijari
Finance Corp. and under the control of CDVM and the Casablanca Stock Exchange, decided to close the
subscription period for the Fixed Price Offer for its shares in advance on Wednesday, November 3, 2010 at
6 p.m..
2,60 %
6,33 %
0,72 %
1,20 %
1,22 %
4,00 %
This early closure highlighted the success of this initial public offering transaction in the capital markets for
CNIA SAADA Assurance.
SAHAM FINANCES
SANAM HOLDING
15,00 %
50,42 %
6. Results of the transaction
FLOATING
FIPAR HOLDING
SAHAM S.A.
MOULAY HAFID ELALAMY
The CNIA SAADA Assurance initial public offering was a great success, both in the stock market and internally.
Thus, of the 8.272.351 shares requested, 617.531 were granted to 38.258 subscribers setting the rate of
satisfaction of the request at 7.46%.
The total amount subscribed was 8.636.334.444 dirhams.
The access of employees to capital stock was 10% of the subscription offer.
Seventeen regions subscribed to this transaction and 31 different nationalities were counted.
FIRST COMMERCIAL ESTATE COMPANY
SAÏD ALJ
18,51 %
MISCELLANEOUS
8. Summary of results by quality subscribers
7. Shareholding structure before and after the initial public offering
Number of Shares Allocated
SHARES
REQUESTED
Shareholding distribution before the initial public offering
0,72 %
SHARE
SHARES
GRANTED
RATE OF
SATISFACTION
LEGAL ENTITIES
1,20 %
INDIVIDUALS
1,22 %
4,00 %
11,65 %
RATE
OF SATISFACTION
INSTITUTIONAL
2,60 %
6,33 %
SHARES
GRANTED
SAHAM FINANCES
SANAM HOLDING
52,77 %
PAIP-PCAP SUB 3
Summary by type of Order
FIPAR HOLDING
SAHAM S.A.
MOULAY HAFID ELALAMY
19,51 %
NUMBER OF
SUBSCRIBERS
FIRST COMMERCIAL ESTATE COMPANY
SAÏD ALJ
MISCELLANEOUS
ORDER
ORDER
ORDER
ORDER
ORDER
ORDER
*
Until November 5, 2010
SHARES
REQUESTED
HIGHLIGHTS
43
9. CNIA SAADA Assurance share price against the MASI 2010
Number of Subscribers
Since November 19, 2010, the CNIA SAADA Assurance share has been listed on the Casablanca exchange,
thus strengthening the representativeness of the insurance sector next to WAFA ASSURANCE, Atlanta and
the broker AGMA. Indeed, the weight of the insurance sector in the capitalization market increased from
2.6% to 3.5%.
Others (3 %)
With an introductory price at 1044 dirhams, CNIA SAADA Assurance outperformed the market with a
growth of 23% against 3% for MASI as of December 31, 2010.
Order 3 (97 %)
Change in the price of CNIASAADA versus MASI
Number of shares requested
Order 4 (14 %)
Order 3 (10 %)
Order 5 (68 %)
Others (1 %)
Order 6 (7 %)
Number of Shares Allocated
Order 5 (23 %)
Order 3 (35 %)
Order 4 (13 %)
Order 6 (13 %)
Order 2 (7 %)
Order 1 (10 %)
CNIA SAADA Assurance
MASI
HIGHLIGHTS
45
10. Communication on the initial public offering
Recognizing the vital role of an advertising campaign announcing an initial public offering, CNIA SAADA
Assurance paid particular attention before, during and after this transaction. The campaign was thus
distributed over three phases.
The main challenge of the first phase of this communication was to remind the financial community, the
economic press, the public authorities but also the general public that CNIA SAADA Assurance is a high
performing, innovative insurer, and constantly moving forward.
By putting indisputable factual arguments in the forefront, such as the 1st network of agencies in Morocco,
the No. 1 in auto insurance, the No. 1 in supplementary private health insurance and the 1st first commercial
insurance merchant in Morocco, CNIA SAADA Assurance highlighted the Company efforts Company for
more accessibility and proximity with its public.
The second phase of this campaign consisted of informing the public and potential investors of the impending
CNIA SAADA Assurance initial public offering. The event was officially announced by CNIA SAADA
Assurance executives at a news conference.
An exhaustive briefing note was also made available to the public through all members of the investment
syndicate. A brochure summarizing the details of this transaction was available in the banks and brokerage
firms participating in this initial public offering.
The early closing, effective Wednesday, November 3 at 18h, was announced in the press this same morning.
Finally, during the third phase of this communications
campaign, CNIA SAADA Assurance thanked all of its
new shareholders for participating in the initial public
offering of its capital stock.
The three phases of the campaign were relayed by all
the traditional media (newspapers, billboards, radio,
brochures, POS, etc.) in order to give maximum visibility
to the event.
HIGHLIGHTS
A NEW AUTOMOBILE INSURANCE PRODUCT
1. Custom made car insurance
2010 was also marked by a second major fact concerning product innovation. Thus, in November 2010,
CNIA SAADA Assurance launched CNIA SAADA AUTO, a product built to meet the specific requirements
of each motorist and to offer customized pricing for each.
47
2. Communications around the launch of this new product
The launch of CNIA SAADA AUTO was subject of a communication campaign in the traditional media
(television, press, radio and display) according to the humorous tone selected by the Company for over a
year.The objective of this campaign was to create the event on the market and to seduce the consumer with
this new product and generate traffic in the CNIA SAADA Assurance agencies.
Born from a combination of leading Addamane Auto and Essalama Auto products, this new product is
designed to perpetuate the positioning of CNIA SAADA Assurance as No. 1 in the automobile insurance
market.
By establishing this policy of customized insurance, CNIA SAADA Assurance has met a dual proximity
objective: with the subscribers to whom it provides better service quality at the right price and with the
intermediaries and employees that it enables to better meet the needs of their customers.
The creation of this innovative CNIA SAADA AUTO offering is part of the “Live your life” platform which
liberates the insured by offering a product that meets their needs and requirements.
Thus, by subscribing to Civil Liability, the insured can choose between different services according to their
needs, their vehicle and their budget. They also benefits from extensive and free assistance options with up
to 32 assistance services in case of accident or breakdown.
In addition, CNIA SAADA AUTO offers several extended coverages exclusive on the market such as:
• “first event fire and theft” coverage that allows the driver to be covered for two types of coverage at the price of one;
• “extended collision” coverage that reimburses the CNIA SAADA AUTO insured party for up to 100% of the value of their vehicle, whether they are responsible or not.
The CNIA SAADA AUTO insured party also benefits from a choice of services for compensation such as:
• systematic and free access to Auto Check Express, a compensation service centre where the vehicle
is assessed on site and the customer compensated in 1 h 30 minutes by the clock (4 centers: Casablanca,
Marrakech, Fez and Rabat);
• and a complete taking charge of the damaged vehicle with a wide network of approved garages.
All while respecting the “Live your life” platform, the character of the insured’s evolved from paranoiac
to demanding. Thus, we find our muse, Hassan El Fad, interpreting simultaneously, with the humour that
he is known for, the role of several insured parties with very different profiles, disillusioned by automobile
insurance that does not respond specifically to their needs. A CNIA SAADA Assurance advisor, attentive to
the doubts and questions raised, reassures them and explains the exclusive benefits of the CNIA SAADA
AUTO offer.
This campaign was supported by a street marketing operation in Casablanca, Rabat, Marrakech, Tangier,
Agadir, Oujda and Meknes in order to create a buzz, to arouse the curiosity of motorists and to invite them
to visit the CNIA SAADA Assurance agencies.
This was then followed up by a major digital campaign starting in January 2011.Then, through an educational
and fun Facebook page updated daily, CNIA SAADA Assurance took a new step towards its customers
and prospects. This policy of proximity will continue to be reinforced by the broadcasting of several videos
revealing behind the scenes footage of the three commercials on a set of Moroccan blogs and influential sites
with player expand, a new and unique technology in Morocco.
2010 ACTIVITY
47
2010 ACTIVITY
51
IMPLEMENTATION OF PROCESSES
2. Internal Control
Several projects unleashed during the process of merging the CNIA Assurance and les assurances
Es Saada companies were successfully completed during 2010. Thus, CNIA SAADA Assurance continued
to innovate both in terms of products, distribution as well as management to perpetuate its productivity.
The main achievements related to Steering and Internal Control, the Individual, Professional and Company
Market Development Poles as well as the Support and Business Line Pole.
Establishment of a system of Asset-Liability Management (ALM)
CNIA SAADA Assurance is the first company in the market to have adopted an in-house management
Asset-Liability Management (ALM) device consistent with DAPS recommendations and to best practices
from the qualitative pillar of Solvency II.
This device allows the modelling of assets, liabilities and the interaction between the two, projecting
respectively the return on assets and the flow of services by branch. With the introduction of this tool for
strategic management, the Company no longer needs to outsource this activity.
With a direct impact at the level of investment policies, underwriting or pricing, this device also allows better
management of crises. Stress tests conducted twice a year enable assessment of the repercussions of various
scenarios and the ability of the Company to absorb shocks.
STEERING AND INTERNAL CONTROL
In preparation for the CNIA SAADA Assurance initial public offering and in order to make a number of
management actions independent, several adjustments were made at the level of internal control for the
Company. To successfully accomplish this redesign project, a unit dedicated to internal control and another
to risk management were created. The audit procedures, in addition to the first and second level layers of
control were also strengthened.
1. Steering
2010 was marked by the establishment of a Business Intelligence tool (COGNOS) whereby the Company
could measure, understand and anticipate its financial and operational performance. This tool allows
performance to be driven through fast access and an in-depth analysis of information in order to anticipate
outcomes and to improve achievement.
Risk mapping update
In 2010, CNIA SAADA Assurance opted for complete autonomy by carrying out the development of tools
for portfolio monitoring and the updating of risk mapping. This update will help to instil a notion of risk
management at all levels of operational management and to ensure better control of this activity.
Design and implementation of a computerized recovery plan
In order to protect its data and better maintain its archives, CNIA SAADA Assurance implemented a
Computer Recovery Plan. Thus, a back-up site dedicated to the data replication of all of the 70 production
servers of the head office was created. It ensures continuity of the Information Systems in case of disaster.
In addition, a new equipment room and monitoring system for the computer platform completes the
equipment for the Organization and Information Systems Directorate.
Design and implementation of an evacuation and emergency fire plan
The safety project deployed in 2010, including an evacuation and emergency fire plan, will allow the Company
to deal with critical situations and serious emergencies. Thus, emergency exits were clearly identified and
extinguishers and large-scale maps on which evacuation routes and lines of service are marked were put in
place on all floors.
2010 ACTIVITY
53
Individual, Professional and Company Market
Development Pole
To support these changes, the Company opted for normalization of its agency network and encouraged
each one of them to adopt a unique charter containing the same visual identity.
2010 was particularly oriented towards the individual market, both with the launch of a new automobile
product and by extending the Company network. Cap 2013 was the main project started this year.
On September 24, 2010, the first annual convention of the CNIA SAADA Assurance network was held.
Bringing together nearly 300 agents, the objective of this event was to take stock of the achievements and
measures taken by the Company to facilitate their mission.
On this occasion, the results of the audit on the welcome and quality of service received by the firm LMS,
with 272 agencies who each received a visit from two mystery shoppers, were presented.
Executives from Amicale also presented the review of their tour of the regions, a remarkable initiative that
allowed agents to listen to, identify malfunctions and especially to find solutions to address them.
This agreement also provided a brief review of the Challenges Automobile program, a joint program carried
out with the brokers and where prizes were awarded to the most high performing among them.
1. Cap 2013: a network oriented towards sales
CNIA SAADA Assurance aims to become a reference network, a leader in the market for the distribution
of insurance. Launched in March 2010, Cap 2013 is an integrated project that has three major objectives:
• to improve the commercial performance of the agent network;
• to structure, professionalize and industrialize the commercial animation function;
• to adapt the commercial animation to the different segments of agents.
Cap 2013 includes many actions that will allow these objectives to be achieved and that will help the agents
to increase their business performance.
Thus, six operational levers were identified:
• the establishment of a new agency organization, including models appropriate to each segment
and to the size of the agency and sales missions for all employees;
• the definition of new sales methods and a prospecting plan per agency, including a catalogue of
local initiatives;
• the introduction of new methods of commercial management specifying the sales targets for all
employees and focusing on the deployment of best practices in Human Resources and Management;
• the multiplication of the training provided to both agents and to their employees (sales methods,
prospecting methods; organization, management and steering of the agency);
• the reorganization and strengthening of commercial animation by a distribution of the portfolios
tailored to each segment and a redefinition of the role of the commercial facilitator
• the geolocation by GPS coordinates of the CNIA SAADA Assurance points of sale, as well as the
definition of the catchment areas for each agent and localization of the potential areas.
In order to bring together the teams around this new challenge and to mark the launch of the Cap 2013
project internally, team building sessions and alternating field exercises were held at the Terres d’Amanar in
Marrakech.
2010 ACTIVITY
In 2010, CNIA SAADA Assurance took a big step forward in its ambition to become the leader in the
insurance distribution market with the opening of 25 new agencies and 35 points of sale, bringing the
number of operational agencies at December 31, 2010 to 311.
In addition, the internal success rate for the professional examination organized by the Directorate of
Insurance and Social Welfare allows for the prediction each year of the qualification of many people for
the profession of insurance intermediary. In 2010, of the 25 CNIA SAADA Assurance candidates who
participated in the examination, 21 candidates were successful.
55
SUPPORT AND BUSINESS LINE POLE
In 2010, the Support and Business Line Pole had a review of several of its processes. Listening to its
intermediaries and agents, the Company identified some shortcomings, mainly about the quality of service,
which it intends to address quickly.
1. Review of the Recovery Process
In addition, 10 technical visit centres affiliated with the Company were opened in the latter part of this year
and a second Check Auto Express was launched in Marrakech.
Finally, the sales for the Individual and Professional Market pole increased by 7.25% between December 2009
and December 2010 to reach 2.09 billion dirhams. (comma or not?)
The recovery department carried out a review of its process. In order to clean the accounts and to process
the stock outstanding, a dedicated team of 11 people lent a hand to the 15 permanent account managers.
This operation also included a review of all processes and an analysis of the failures.
Now, the intermediaries carry out direct processing of unpaid bills over the Internet in the Company system.
This process eliminates redundancy and duplication and improves the processing and traceability of receipts.
2. Delegation Platform
2. Connection of Multirisk Household Product and Multirisk Professional Products (HRM/MRP)
In the interest of continuous improvement of its processes, CNIA SAADA Assurance set up a telephone
platform dedicated exclusively to its network. It allows the optimization of response times and improvement
in the quality of service through restructuring and a thinning of the underwriting and management process.
As part of its decentralization policy, CNIA SAADA Assurance opened the capture of management
documents relative to the standard products to managers in its network. As a result, agents can prepare
the documents requested by their customers relating to HRM/MRP directly into the support system. This
process review considerably shortens timeframes and increases manager responsiveness.
Previously, agents were subject to regulatory constraints for the prohibition of the establishment of insurance
certificates and the delegation of insurance by Insurance intermediaries.With this new platform, intermediaries
and agents are now able to establish their own estimates and to produce contracts if necessary in the
presence of their clients.
The results, one year after the implementation of this delegation platform, are very convincing, with nearly
6000 new subscriptions and net premiums of a total of 16 million dirhams. An imminent extension of the
platform perimeter plans to include the integration of RC school, RC Sport, Workplace Accident relative to
the packaged products and Multirisk Pleasure.
2010 ACTIVITY
57
3. Review of the compensation process for equipment automobile incidents
5. Improvement of the quality of service
2010 also saw a significant improvement in the resolution time for a majority of equipment automobile
incidents managed outside of the rapid compensation centres.
The Quality Department conducted a satisfaction survey with 190 intermediaries in order to better
understand the strengths and weaknesses and expectations. The results of the survey showed an overall
satisfaction rate that was largely positive with changes according to the themes discussed. The survey
also took account of the many expectations of the intermediaries primarily in terms of responsiveness,
competitiveness and claims processing. While the progress made is conclusive, perceived weaknesses in the
system remain. This survey underlines the importance of very quickly developing and generalizing a culture
of service, both internally and externally.
Initially, the Company chose to prioritize the improvement of the management processes to resolve claims
with our policyholders as part of the CID agreement (direct compensation) or as part of a contractual
guarantee (collision, third parties, etc.)..
The Company then established an application to identify in a single click what was blocking the pending claims
files. The agents, experts and back-office managers were then relaunched proactively. This new application
allowed reduction of the compensation time for this type of file by close to 35%. Building on this success,
CNIA SAADA Assurance decided to expand this proactive application to other types of property damage:
outstanding claims to our policyholders following common-law procedures issued against the opposing
Company; and outstanding claims to be settled with third parties insured with opposing companies.
Improvements were also made at the customer service level to manage and process customer complaints
more quickly and to increase the rate of reachability of the intermediaries and agents. At the level of service
quality, support, training and assistance for the intermediaries has been reviewed in order to meet the needs
of the intermediaries. In addition, a welcome audit was used to assess organization in the agencies, the quality
of the welcome and the service and the quality of conduct of the business interview. These various activities
helped to formalize commitments and to set targets.
Openings Distribution 2010
Third party files (37 %)
Contract files
+ Conventions (53 %)
Common law files
+ Foreign (10 %)
4. Review of the compensation process for health care
Having become one of the insurance companies that offers the shortest possible timeframes for compensation
for medical disaster claims, in 2010 CNIA SAADA Assurance set up new measures to control the rate of
claims for contracts, with the objective of sustaining partnership relationships with its customers.
The Company thus implemented a new procedure to detect suspicious illness files upon their entry into the
information system and to establish appropriate processing for them. This action enabled more than forty
irregular files to be detected per week and also acts as a deterrent for the filing of non-compliant requests
by members.
CNIA SAADA Assurance also raised awareness and empowered its intermediaries on the past loss
experience for their contracts by presenting them regularly with a statistical review of the contracts in
general and the irregular files deposited by their policyholders in particular. This action produced premium
surcharges of close to 20 million dirhams and the implementation of management measures to reduce the
frequency and irregularity of the deficient contracts involved.
Several measures to improve the quality of service for better competitiveness were also implemented.
The main one being the platform for the declaration of automobile claims, the “Auto-express declaration”, a
new channel for declaration that is aimed at reducing the repayment timeframe by improving the processing
time. This tool, operational in 2011, will be entrusted to professionals in customer relations on the Phone
Support platform and will enable a real optimization of the management of material automobile claims.
Also providing a part of the back-office production, this platform will also be responsible for relaunching
intermediaries or experts in order to process claims more quickly.
ACTIVITÉ 2010
59
HUMAN RESOURCES
CORPORATE CITIZENSHIP
Conscious of the importance of human capital, the Human Resources Department of CNIA SAADA
Assurance made arrangements in order to mobilize and to develop its human capital for higher
performance for the Company.
True to its commitment and its social responsibility, CNIA SAADA Assurance actively supports
entrepreneurship and culture.
A training plan aligned with the strategic orientations
The Company Human Resources Department in this respect focused its management based on a policy of
intensive and diversified training, supported by an ever-improving cross-communication.
In 2010, the training given was grouped into three areas. Strategic training for the insurance business,
management and quality of service; cross-training for professional efficiency, office procedures and languages;
and specific training. Thus, 1229 training days were provided to 426 employees.
Continuous improvement of working conditions
2010 also saw the completion of a physical site
with the redevelopment of the ground floor
of the CNIA SAADA Assurance headquarters
which allowed for the provision of a cafeteria
and an infirmary with the best standards for
employees.
In addition, an access and clocking system was
set up at the entrance to the building to enhance
security and to restrict access to people wearing
a badge.
An extended social policy
The CNIA SAADA Assurance social policy allows employees to benefit from a wide range of benefits. It
includes medical coverage, the pension system, loan agreements (housing and consumption), gifts or premiums
in connection with some events (marriage, Ashura, Eid Al Fitr, Eid Al Adha) and stays in accommodations (El
Jadida, Marrakech, Ifrane and Restinga).
In addition, the COS allows CNIA SAADA Assurance personnel to be offered social benefits (loans and
grants), as well as benefits in the areas of tourism, cultural and leisure activities.
For the school holidays, CNIA SAADA Assurance organizes summer camps and outings in outdoor camps
in collaboration with specialized clubs.
In 2010, employees of CNIA SAADA Assurance and their children took part in several cultural and
recreational activities including numerous excursions,
a football tournament, and a volleyball tournament. CNIA SAADA Assurance also signed agreements with
gyms and swimming pools during the summer period to facilitate access for its employees and their families.
SUPPORT FOR ENTREPRENEURSHIP
The choice of this first line of support meets the strategic ambition of the Company that has oriented its
engagement at the national level towards the promotion of economic initiatives and the development of
entrepreneurship following the example of Saham, its majority shareholder.
The Company supports a number of associations that pursue this objective. It also participates in the
creation of activities promoting the development of rural areas through training and professional insertion
and provides young people with career opportunities suited to their abilities and ambitions.
I. Sherpa Finance Club
www.sherpafinance.com
Through Sherpa Finance Club, CNIA SAADA Assurance participates in supporting entrepreneurship by
contributing regularly to this real lever of economic growth and engine of progress for all.
Created in May 2008 by the Saham Group, Sherpa Finance Club’s mission is to promote entrepreneurship
throughout Morocco. It encourages young people with projects and supports them in the establishment of
permanent, competitive and job creation structures in Morocco.
Since its inception, Sherpa Finance Club has hosted 158 projects of which 35 were supported and 22
presented to its committee. The projects selected have a high growth potential and mainly have the
particularity of investing in new markets both nationally and internationally. Sherpa Finance Club provides
them with personalized coaching and guides them in in-depth strategic thinking. Several of these projects
have also received an active share in the capital of their business through the financial support of Dayam
Capital Risque (venture capital).
ACTIVITÉ 2010
2. Injaz Al-Maghrib
3. SIFE
www.injaz-morocco.org
By supporting Injaz Al-Maghrib, CNIA SAADA Assurance provides a further contribution to Moroccan
entrepreneurship among young students in whom the association promotes the “dare to undertake”.
Injaz Al-Maghrib, a member of the “Junior Achievement” organization a world leader in educational support.
Founded in 2007, carried and supported by a large number of corporate citizens, Injaz Al-Maghrib aims to
stimulate the entrepreneurial spirit of youth and to contribute as such to the emergence of a new generation
of entrepreneurs.
61
www.sifemorocco.org
Since 2007, CNIA SAADA Assurance has been invested in a partnership with Students In Free Enterprise (SIFE).
This citizenship commitment reflects the Company’s desire to promote entrepreneurship among university
students. Founded in 1975, SIFE is a global non-profit organization whose goal is to develop broad partnerships
between the business world and higher education. Located in 48 countries, it brings together more than 1,900
universities and colleges.
Thus, it aims to offer the best opportunities for university
students to develop their leadership qualities as well as their
skills in communication and teamwork. Each year, student teams
design and carry out community training projects based on
the principle of entrepreneurship. A jury, composed entirely
of business leaders, selects the best team during the National
Competition. Then, the team declared champion represents its
country at the International Competition, which includes all of
the winning teams from around the world. On this occasion,
panel discussions involving executives from multinational
companies are also organized.
In partnership with the Academies of Casablanca and Rabat, in 2009-2010 Injaz Al-Maghrib trained more
than 3000 students in Casablanca, Mohammedia, Rabat, Salé and Temara and aims to train more than 6.500
in 2010-2011 to reach 100.000 cumulative students by the year 2014-2015. Since its inception in 1919, the
global “Junior Achievement” organization has, for its part, provided training to nearly 90 million young people
around the world with 300.000 agents seconded from 9000 member companies.
Studies conducted at the international level show that on average, 30% of students who underwent this
training created their business at the age of 25 years.
CNIA SAADA Assurance has as such participated in the realization of numerous affiliated projects including
among others schools and public works, business and management, tourism institutes, etc.
4. East West Foundation
fondation.orient-occident.org
Through its support for the East West Foundation, CNIA SAADA Assurance contributes to vocational training for
disadvantaged youth, a key instrument of social integration and success in the labour market.
Founded in 1994, the East West Foundation to provide the disadvantaged with access to socio-educational centres
where people can learn, play, share and develop. Each centre thus offers various training adapted to the regional
environment and national demand, and recognized in the labour market.
The Foundation is also committed to placing high performing young apprentices on the labour market through
numerous agreements with partner companies in the fields of tourism, audiovisual, services and ICT.
ACTIVITÉ 2010
5. Mjid Foundation
www.fmjid.ma
As a partner of the Mjid (Moroccan Foundation for Youth, Initiative and Development) CNIA SAADA
Assurance contributes to rural development, professional integration, education and humanitarian assistance.
SUPPORT FOR CULTURE
The deep interest of the Company for art in all of its forms has naturally led to support for culture.
1. Private Collection
Founded in 2000, Mjid is a nonprofit foundation whose mission is to contribute to national development
through mobilizing actions of an economic, social, cultural and sports nature.
Besides humanitarian assistance, the Foundation has embarked on a process of professional qualification
among underprivileged youth, training them in trades such as electricity, plumbing or paramedics. It is also
developing plans to create side lines of income-generating activities such as beekeeping, aromatic and
medicinal plant distilling and the cactus industry.
CNIA SAADA Assurance has thus acquired
many artists’ paintings since 1978 and its private
collection now includes 232 works on display at
the Company headquarters. These are mostly
geometric abstraction paintings by constructivist
and matter painters. Of the 51 artists on display,
in particular are found Chaibia, Abdallah Sadouk,
Mohamed Nabil, Mohamed Hamidi and Mehdi
Qotbi.
In 2010, the Company acquired paintings by
contemporary Moroccan artists: Khalid El
Bekkay, Tibari Kantour, Tawfiq Chichani and
Salima Raoui. Paintings from the Iranian Ghass
ROUZKHOSH and Spanish Diego Moya also
completed the acquisitions for the year.
6. SOS Children’s Villages Morocco
www.vesosmaroc.org
CNIA SAADA Assurance also provides its support to SOS Children’s Villages Morocco, a nonprofit
organization recognized worldwide for its invaluable contribution to the children of today and the adults of
tomorrow.
Founded in 1984, SOS Children’s Villages Morocco offers orphaned and disadvantaged children the
opportunity to live as a family and helps them to build their future by providing protection and education.
CNIA SAADA Assurance’s partnership agreement with SOS Children’s Villages Morocco includes in
particular start-up assistance, training, and professional integration of young people from this association.
63
CNIA SAADA Assurance private collection is not limited to paintings on canvas, the photographic arts also
occupy a prominent place. Photographs depicting the major artistic currents are thus bought and dislayed
each year. Works by Fouad Maazouz, the young internationally recognized Moroccan artist form the core of
this photographic collection.
2. Performing Arts Foundation
CNIA SAADA Assurance also contributes to the development of culture through its support for the
Performing Arts Foundation.
Founded in 2004, the Performing Arts Foundation is dedicated to promoting the theatrical arts in Morocco
and hopes to popularize the practice. Thus, it encourages creativity and offers an opportunity for young
talent to break into this field. On the other hand, it provides quality entertainment at subsidized prices in
order to attract the public and establish the habit of going to the theatre. Bringing together professionals,
theatre goers and civil society actors, the Foundation organizes events such as the Festival “Come to the
theatre!” and the “Theatre and Culture” festival.
FINANCIAL REPORT 2010
63
FINANCIAL STATEMENTS
The three-year plan started in 2008 successfully met the objectives it had set at the end of 2010. Thus, in
accordance with its strategic vision, CNIA SAADA Assurance achieved turnover of 3 billion dirhams, a net
profit of 300 million dirhams.
Furthermore, with 25 new points of sale, the Company reached the 300 units planned. Only the solvency
ratio did not reached its goal of 300% by registering a rate of 135%. This is due to the merger process that
the Company went through in 2009 and after which it was necessary to cover the reserves and to create a
new solvent organization.
Strategic Objects of the 2008-2010 Plan and Achievements
Turnover
Net Results
Margin
of Solvability
SP
Actuals
300% outside
of the merger
67
ASSETS
NIL VALUE ASSETS
Preliminary expenses
Expenses deferred over several financial years
Bond redemption premiums
INTANGIBLE ASSETS
Research and development assets
Patents, trademarks, similar rights and assets
Goodwill
Other intangible assets
TANGIBLE FIXED ASSETS
Land
Construction
Plant, machinery and equipment
Transportation equipment
Furniture, office equipment and misc. fittings
Other intangible assets
Current intangible assets
FINANCIAL ASSETS
Term loans
Other financial receivables
Equity securities
Other locked-in investments
INVESTMENTS FOR INSURANCE OPERATIONS
Real Estate Investments
Bonds, debts and negociable securities
Shares and capital units
Loans and similar
Unavailable account deposits
Contract linked investments in account units
Deposits with assignors
Other investments
CONVERSION ADJUSTMENTS - ASSETS
Decrease in locked in debts and investments
Increase in debt financing and technical provisions
TOTAL I
(A + B + C + D + E + F)
ASSIGNEE'S SHARE IN TECHNICAL PROVISIONS
Provisions for unearned premiums
Provisions for outstanding claims
Life insurance provisions
Other technical provisions
CURRENT ASSET RECEIVABLES
Assignees and related accounts receivable
Policyholders, intermediaries, assignors, co-insurers and related accounts receivable
Personnel - receivables
State - receivables
Associate accounts - receivables
Other receivables
Prepayments and accrued income - Assets
SECURITIES AND INVESTMENTS
(not allocated to insurance operations)
CONVERSION ADJUSTMENTS - ASSETS (circulating elements)
TOTAL II
(G + H + I + J)
CASH - ASSETS
Cheques and cash values
Banks, TGR and CCP (debit balances)
Cash, Imprest and letters of credit
TOTAL III
TOTAL GENERAL = I + II + III
FISCAL YEAR
Gross
Depreciation
and provisions
PREVIOUS
YEAR
LIABILITIES
EQUITY
Capital or settlement funds
less: Shareholders, subscribed uncalled capital
= Called capital and paid
Share premiums, mergers, contributions
Revaluation differences
Legal reserve
Other reserves
Brought forward (1)
Supplementary company funds
Net results pending allocation (1)
Net profit for the year (1)
CAPITAL AND RESERVES, LOANS AND SIMILAR
Regulated provisions
DEBT FINANCING
Bond issues
Loans for settlement funds
Other borrowings
CONTINENCY FUNDS
Provisions for risks
Provisions for charges
GROSS RESERVES
Provisions for unearned premiums
Provisions for outstanding claims
Life insurance provisions
Provisions for claims fluctuations
Provisions for financial contingencies
Technical reserves for unit-linked contracts
Provisions for bonuses
Technical provisions on investments
Other technical provisions
CONVERSION ADJUSTMENTS - LIABILITIES
Increase in locked in debts and investments
Decrease in debt financing and technical provisions
DEBTS FOR CASH ISSUED BY ASSIGNEES
Debts for cash issued by assignees
CURRENT LIABILITIES
Assignees and related accounts payable
Policyholders, intermediaries, assignors, co-insurers and related accounts payable
Personnel - payables
Benefits payable
State - payable
Associate accounts - payable
Other Creditors
Prepayments and accrued income - Liabilities
CONTINENCY FUNDS
CONVERSION ADJUSTMENTS - LIABILITIES (circulating elements)
CASH - LIABILITIES
Discount credits
Cash credits
Banks (credit balances)
FISCAL YEAR
69
PREVIOUS
YEAR
PROFIT AND LOSS ACCOUNT (PLA)
I - TECHNICAL ACCOUNT LIFE INSURANCE
FISCAL YEAR
NAME
PREMIUMS
Premiums issued
TECHNICAL OPERATING INCOME
Operating subsidies
Other operating income
Reversal of operating provision, transferred charges
PROVISIONS AND COSTS
Provisions and expenses paid
Change in provisions for outstanding claims
Change in provisions for life insurance
Change in provisions for claims fluctuations
Change in provisions for financial contingencies
Change in technical reserves for unit-linked contracts
Change in provisions for bonuses
Change in other technical reserves
TECHNICAL OPERATING CHARGES
Contract acquisition costs
Purchases of materials and supplies consumed
Other external expenses
Taxes and tariffs
Personnel costs
Other operating expenses
Operating subsidies
INVESTMENT INCOME ALLOCATED TO INSURANCE OPERATIONS
Investment income
Foreign exchange gains
Income from diff. s/redemption price to be charged
Profits on disposal of investments
VARCUC adjustments (1)(+ unrealized capital gains)
Gains on the revaluation of assigned investments
Interest and other investment products
Reversals on investment expenses, expense transfers
INVESTMENT EXPENSES ALLOCATED TO INSURANCE OPERATIONS
Interest expense
Investment management fees
Losses
Amortization of differences s/redemption price
Losses on disposal of investments
Losses on the revaluation of assigned investments
VARCUC adjustments (1)(- unrealized capital gains)
Other investment expenses
Depreciation on investments
TECHNICAL RESULTS LIFE
Gross
Assignment
71
II - TECHNICAL ACCOUNT NON-LIFE INSURANCE
fiscal year 01/01/10 to 31/12/10
PREVIOUS
YEAR
FISCAL YEAR
NAME
PREMIUMS
Premiums issued
Change in provisions for unearned premiums
TECHNICAL OPERATING INCOME
Operating subsidies
Other operating income
Reversal of operating provision, transferred charges
PROVISIONS AND COSTS
Provisions and expenses paid
Change in provisions for outstanding claims
Change in provisions for claims fluctuations
Change in provisions for financial contingencies
Change in provisions for bonuses
Change in other technical reserves
TECHNICAL OPERATING CHARGES
Contract acquisition costs
Purchases of materials and supplies consumed
Other external expenses
Taxes and tariffs
Personnel costs
Other operating expenses
Operating subsidies
INVESTMENT INCOME ALLOCATED TO INSURANCE OPERATIONS
Investment income
Foreign exchange gains
Profits on disposal of investments
Gains on the revaluation of assigned investments
Interest and other investment products
Reversals on investment expenses, expense transfers
INVESTMENT EXPENSES ALLOCATED TO INSURANCE OPERATIONS
Interest expense
Investment management fees
Losses
Losses on disposal of investments
Losses on the revaluation of assigned investments
Other investment expenses
Depreciation on investments
TECHNICAL RESULTS NON-LIFE
Gross
Assignment
PREVIOUS
YEAR
IV - SUMMARY
III - NON-TECHNICAL ACCOUNT
NAME
NON-CURRENT TECHNICAL INCOME
Non-current technical operatiing income
Interest and other non-current technical income
Other non-current technical income
Non-technical reversals, expense transfers
NON-TECHNICAL CURRENT EXPENSES
Non-technical current operating expenses
Non-technical current financial expenses
Other non-technical current expenses
Non-technical depreciation
RELATING
TO THE YEAR
FOR EARLIER
YEAR
TOTALS FOR
THE YEAR
TOTALS FOR THE
PREVIOUS YEAR
FISCAL YEAR
I
TECHNICAL RESULTS LIFE
II TECHNICAL RESULTS NON-LIFE
III NON-TECHNICAL RESULTS
RESULTS BEFORE TAXES
TAXES ON RESULTS
IV NET RESULTS
TOTAL INCOME LIFE INSURANCE
TOTAL INCOME NON-LIFE INSURANCE
TOTAL INCOME NON-TECHNICAL
NON-TECHNICAL CURRENTS RESULTS (1-2)
TOTAL INCOME
NON-TECHNICAL CURRENT INCOME
Proceeds from sales of fixed assets
TOTAL EXPENSES LIFE INSURANCE
Matching grants
Gains on the revaluation of asset elements
Other non-current non-technical income
Non-current reversals, expense transfers
TOTAL EXPENSES NON-LIFE INSURANCE
TOTAL EXPENSES NON-TECHNICAL
TAXES ON RESULTS
TOTAL EXPENSES
NON-TECHNICAL NON-CURRENT EXPENSES
Net depreciated value. of fixed assets sold
Grants
Losses on the revaluation of asset elements
Other non-current expenses
Non-technical depreciation
NON-TECHNICAL NON-CURRENTS RESULTS (3-4)
NON-TECHNICAL RESULTS (1-2 + 3-4)
73
NET RESULTS
PREVIOUS YEAR
RESOLUTIONS OF THE ORDINARY ANNUAL GENERAL
MEETING RULING ON THE ACCOUNTS FOR THE FISCAL
YEAR ENDED 31/12/2010
First resolution
The General Assembly, having heard the management report from the Board of Directors and the report
from the statutory auditors for the fiscal year ended 31/12/2010, approves in their entirety the Board’s
management report and the annual accounts as at December 31, 2010, as presented, showing a net profit
of 302.778.910,70 dirhams. It also approves the transactions reflected in these accounts or summarized in
these reports.
Accordingly, the Assembly gives full discharge without reserve to the directors for carrying out their mandate
for the fiscal year ended 31/12/2010.
Second resolution
The General Assembly decides, on the proposal of the Board of Directors, to assign the results as follows for
the fiscal year ended on 31/12/2010, resulting in a net profit of 302.778.910,70 dirhams:
Net profit
302 778 910,70 DH
Legal reserve
Néant
Amounts carried forward
4 491 002,99 DH
307 269 913,69 DH
Statutory dividend (6 DH per share)
General reserve
Surplus dividend
24 701 244,00 DH
212 000 000,00 DH
(16 DH per share)
Balance to be allocated for carrying forward
65 869 984,00 DH
4 698 685,69 DH
The General Assembly thus decides on the proposal of the Board of Directors to distribute a total dividend
of 90.571.228.00 dirhams representing a dividend of 22 dirhams per share and to allocate to Retained
Earnings, the undistributed balance or 4.698.685.69 dirhams.
This dividend of 22 dirhams per share will be paid in accordance with regulations in force as of July 2011 at
the company’s wickets.
Third resolution
The General Assembly, having considered the special report of the statutory auditors on the agreements
referred to in Article 56 of Law No. 17-95 on public limited companies, as amended by Law No. 20-05, notes
the conclusions of this report and approves individually each of the agreements that are referred to therein.
In accordance with the law, those involved in these said agreements do not take part in the vote.
Fourth resolution
The Ordinary General Assembly notes that the mandate of some members of the Board expires at the end
of this General Assembly.
75
As a result, it decides, in accordance with the legal and statutory provisions, to renew the mandate of the
following members of the Board of Directors for a period of three (3) years:
• Mr Moulay Hafid ELALAMY;
• The company SAHAM, represented by Mr Moulay Hafid ELALAMY;
• The company SAHAM FINANCES, represented by Ms Ghita LAHLOU;
• Ms Ghita LAHLOU;
• Mr Kofi BUCKNOR.
The mandate of the members of the Board of Directors described above will expire at the end of the
Ordinary Annual General Meeting, called to approve the accounts for the fiscal year ending December 31,
2013.
Fifth resolution
The Ordinary General Assembly, on the proposal of the Board of Directors of December 10, 2010, decides
to appoint as new members of the Board of Directors of the company for a period of three (3) years:
• Mr Mohamed BERRADA;
• Mr Alberto ROSSETTI;
• Mr Mohamed ELALAMY.
The mandate of the members of the Board so appointed shall expire at the end of the meeting of the
Ordinary General Meeting, called to approve the accounts for the fiscal year ending December 31, 2013.
Sixth resolution
As a result of the adoption of the fourth and fifth resolution, the General Assembly finds that the Board of
Directors of the company is now composed of the following members:
• Mr Moulay Hafid ELALAMY;
• The company SAHAM, represented by Mr Moulay Hafid ELALAMY;
• The company SAHAM FINANCES, represented by Ms Ghita LAHLOU;
• Mr Saïd ALJ;
• Mr Mohamed BERRADA;
• Mr Kofi BUCKNOR;
• Mr Alain DEMISSY;
• Mr Mohamed ELALAMY;
• Ms Ghita LAHLOU;
• Mr Alberto ROSSETTI;
Seventh resolution
The General Assembly, ruling in the usual form, gives all powers to the bearer of an original, a copy or an
extract of the minutes of this assembly to accomplish all of the necessary formalities.
GENERAL REPORT OF THE STATUTORY AUDITORS FOR
THE FISCAL YEAR FROM JANUARY 1st TO DECEMBER
31st 2010
In accordance with the terms of our appointment at the Annual General Meeting on June 10, 2010, we have
audited the attached summary statements for the company CNIA SAADA Assurance, including
the balance sheet, income and expenses, the statement of management balances, the cash flow statement
and the statement of additional information (ETIC) for the fiscal year ended December 31, 2010. These
financial statements show an amount of equity and similar of MAD 2.563.250.226,90 including net income of
MAD 302.778.910,70.
Management Responsibility
Management is responsible for the preparation and accurate presentation of these financial statements,
in accordance with acceptable accounting standards in Morocco. This responsibility includes the design,
implementation and monitoring of internal controls relevant to the preparation and presentation of the
summary statements not containing material misstatements, and the accounting estimates that are reasonable
in the circumstances.
Subject to the impact of the situation described above, we certify that the financial statements referred to
in the first paragraph above are true and accurate and fairly, in all material respects, represent the results
of operations for the past financial year as well as the financial position and assets of the company CNIA
SAADA Assurance at December 31, 2010 in accordance with accepted accounting standards in Morocco.
Specific verifications and information
We have also conducted specific verifications required by law and we have verified the consistency of such
information provided in the Board of Director’s management report to the shareholders with the summary
statements for the company.
Pursuant to the provisions of Article 172 of Law 17-95 as amended and supplemented by Law 20-05,
we bring to your attention that during the year, your company has increased its share in the capital of the
company UNIMA to more than 5%.
Casablanca, March 18, 2011
Auditor’s Responsibility
The Statutory Auditors
Our responsibility is to express an opinion on these financial statements based on our audit. We have
conducted our audit in accordance with the Professional Standards in Morocco. These standards require
us for our part to comply with ethical requirements, to plan and perform the audit to obtain reasonable
assurance that the summary statements are free from material misstatement.
An audit involves implementing procedures in order to obtain audit evidence about the amounts and
information provided in the summary statements. The procedures selected depend on the decision of the
auditor, as well as the assessment of the risk that the summary statements contain material misstatements. In
making these risk assessments, the auditor considers the internal control in effect in the entity relative to the
compilation and the presentation of the summary statements in order to define audit procedures
that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness
thereof. An audit also includes an evaluation of the appropriateness of the accounting methods used and
the reasonableness of the accounting estimates made by management, as well as an evaluation of the overall
presentation of the summary statements.
We believe that the evidence obtained was a sufficient and appropriate basis for our opinion.
Opinion on the summary statements
The company is the subject of a tax audit in respect of the Corporation Tax (IS), the Value Added Tax (VAT)
and Income Tax (TI) for the fiscal years 2006 to 2009. This control, which deals with the les assurances Es
Saada company accounts, follows the absorption of the latter by the company CNIA SAADA Assurance on
January 1st, 2009. Only the notification for fiscal year 2006 has been received by the
company during 2010 fiscal year. Pending notification for the fiscal years 2007 to 2009, and at this stage, we
are not able to comment on the financial consequences of the outcome of this tax audit.
77
COOPERS & LYBRAND (MOROCCO) S.A
FIDAROC GRANT THORNTON
Abdelaziz ALMECHATT
Faïçal MEKOUAR
Partner
Partner
79
Ambitious Prospects
2011-2013 Strategic Plan
Building on the success of its 2008-2010 three-year plan, CNIA SAADA Assurance has great ambitions
for 2013. The 2011-2013 strategic plan was born out of the teamwork of many CNIA SAADA Assurance
employees involved in this planning process. Intending to support sector development while improving the
Company profitability, it is structured around four strategic areas: Business development, service quality,
economic performance and financial profitability. It also includes regional African development projects.
This strategic plan has also served as a support for the initial public offering and gave rise to a business plan
structured and in line with shareholder expectations.
2. Improvement of the quality of service
1. Business development
CNIA SAADA Assurance plans to establish an approach aimed at economic performance through better
control of costs and profitability ratios. To do this, CNIA SAADA Assurance must:
In order to better position themselves in the Moroccan market and to continue its position in the Mass
Market, CNIA SAADA Assurance must further develop its business based on a set of pillars.
Thus, CNIA SAADA Assurance intends to improve its non-life sales with an average annual growth rate
of 10% between 2010 and 2013. In addition, the Company expects to maintain profitable growth of the
branches, to continue at a steady pace to expand its direct network and to maintain its leading position in the
automotive branch. CNIA SAADA Assurance also aims to increase its business efficiency by implementing
better customer segmentation and by developing tailored packages.
The quality commitment undertaken in recent years by CNIA SAADA Assurance is expected to reach a
more sustained pace by significantly improving processing times for files and by uniting employees around a
real business culture. Training, skills development and communication on these commitments to quality will
play a major role in achieving these objectives and thus allow a better market penetration.
3. The improvement in technical profitability
• ensure optimum risk coverage and at the best cost,
• improve claims for non-life branches,
• optimize the level of costs for structures and control bad debt provisions,
• renegotiate major contracts with providers and harmonize suppliers
• establish a project to streamline overhead costs.
4. The optimization of financial performance
Forecast change in turnover between 2010 and 2013
CNIA SAADA Assurance plans to develop a financial strategy that aims to optimize its investments, returns
on managed assets as well as a reconfiguration of the housing stock that represents a tangible value.
3 490,50 3 885,10
2 974,00 3 144,20
4000
3000
30
300
000
2000
2000
20
1000
p
p
13
20
20
12
p
1
20
1
20
10
r
0
In millions of dirhams
The investment policy reflects the complexity of the insurance business operated and the financial position
of our Company.
r: real
p: forecast
81
Many projects will support the four pillars of the 2011-2013 strategic plan. Reflection and planning for three
of them are already well advanced: Review of the code of ethics, reorganization of the internet site and the
Company commitment to a smoke-free professional environment.
CODE OF ETHICS (2011)
The draft code of conduct introduced in 2009 is the roadmap for the entire staff of CNIA SAADA Assurance
with respect to the values, principles, obligations, individual rules of conduct and Compnay responsibility
in the workplace. This code has also enabled conveying a credible and professional image to its various
audiences while giving the tone of its requirements to agents, customers, suppliers and partners.
Following the Company’s initial public offering, the code of conduct will be updated in accordance with the
regulations in force.
This new code of ethics will then be enriched with new provisions that will strengthen compliance with
the transparency of financial reporting, internal controls, significant information channelling as well as the
prevention of insider trading.
A SINGLE WEBSITE
Currently, CNIA SAADA Assurance has two interrelated websites, www.cniasaada.ma being the corporate
website and www.cniasaadadirect.ma the merchant site. To provide better service quality and to facilitate
navigation for Internet users, the company will be regrouping these sites into one. This restructuring will also
optimize the costs of using this medium.
NON-SMOKING COMPANY
In 2011, CNIA SAADA Assurance will officially adhere to the national non-smoking program in partnership
with the Lalla Salma Association for the Fight against Cancer.This commitment, which will involve all employees
and visitors to the Company, aims to promote a positive social climate and a healthier environment for
working and welcoming the public.
EXPANDED NETWORK
81
EXPANDED NETWORK
CNIA SAADA Assurance pursues an objective of proximity that determines and influences all of its
strategic decisions. In 2010, the Company’s sustained efforts led to the opening of 25 new points of sale
nationwide. The location of these outlets has been subject of a comprehensive study, the objective being
to optimize their distribution in order to serve the greatest number.
AGADIR
Ben Sergao BRANCH
Mina BOUCHOUAR
Bloc 1 - N°152 - Commune Urbaine Bensergao
Mobile : 06 49 83 56 88
[email protected]
Biougra BRANCH
Abdelaziz QASSID
Boulevard Mohammed V - Rue de la Poste Biougra
Phone. : 05 28 81 01 81 - Fax : 05 28 81 01 81
Mobile : 06 61 28 91 44
[email protected]
ASSURANCES AMRIR - GENERAL BRANCH
MOHAMED AMRIR
231, boulevard Ahmed Oulhaj Akhnnouch - Cité Tildi
Phone. : 05 28 82 69 96 - Fax : 05 28 82 69 98
Mobile : 06 66 55 11 17
[email protected]
ASSURANCES ANISS - GENERAL BRANCH
ANIS MANSOUR CHEB
84, boulevard 2 Mars
Phone. : 05 28 21 57 57 - Fax : 05 28 21 53 21
Mobile : 06 63 61 76 17
[email protected]
ASSURANCES GHARIB - GENERAL BRANCH
OMAR EL GHARIB
Immeuble Anakhil - Angle boulevard Mohammed V
et avenue des F.A.R.
Phone. : 05 28 83 44 44 - Fax : 05 28 83 77 66
Mobile : 06 61 14 22 09
[email protected]
ASSURANCES GRAND AGADIR SARL
HAGROUF EL HASSAN
9, Résidence Al Majd - Boulevard Kadi Ayyad - Amsernat
Phone. : 05 28 23 63 00 - Fax : 05 28 23 63 60
Mobile : 06 61 21 24 11
[email protected]
ASSURANCES HICHAM - GENERAL BRANCH
HICHAM EL KEHL
Immeuble Afouiz - Rue Tarablous (en face École Pigié)
Avenue Hassan II
Phone. : 05 28 82 06 17 - Fax : 05 28 82 06 59
Mobile : 06 61 13 86 13
[email protected]
ASSURANCES KSIMA - GENERAL BRANCH
FATIMA CHETTO
Immeuble Fouzia - Avenue Hassan II
Phone. : 05 28 84 55 47 / 88 - Fax : 05 28 84 55 38
Mobile : 06 61 21 20 32
[email protected]
85
ASSURANCES RACHDI - GENERAL BRANCH
LAHOUCINE RACHDI
Avenue Hassan II - Immeuble Rachdi
Phone. : 05 28 82 78 40 / 41 - Fax : 05 28 84 22 07
Mobile : 06 61 23 64 63
[email protected]
ASSURANCES RAYANE - GENERAL BRANCH
SANA BENSLIMANE
94, bloc E8 - Rue El Farabi - Hay Dakhla
Phone. : 05 28 23 10 50 - Fax : 05 28 23 10 51
Mobile : 06 64 79 07 47
[email protected]
ASSURANCES SUPRASSUR - GENERAL BRANCH
MOHAMED ZDA
Immeuble N°255 - Appartement N°4 - Avenue Hassan II
Phone. : 05 28 84 86 56 - Fax : 05 28 84 87 59
Mobile : 06 61 28 81 27
[email protected]
ASSURANCES TIRS - GENERAL BRANCH
BRAHIM LABBIT
31, avenue Moukaouama - Derb Lhammam - Lkhyam
Phone. : 05 28 23 85 08 - Fax : 05 28 23 85 01
Mobile : 06 61 48 15 36
[email protected]
ASSURANCES ZOURI - GENERAL BRANCH
LAHCEN ZOURI
46, avenue Prince Moulay Abdellah
Phone. : 05 28 84 15 40 - Fax : 05 28 84 15 40
Mobile : 06 61 38 18 42
[email protected]
CVT AGADIR HAY DAKHLA
CHADI AFIFI
1, bloc N°1 - Avenue 11 Janvier - Hay Dhakhla
Phone. : 05 28 21 59 34 - Fax : 05 28 21 59 34
Mobile : 06 61 97 52 36
[email protected]
GROUPE FIKRI ASSURANCES DDAMOUH
GENERAL BRANCH
MOHAMED DDAMOUH
Avenue Mohammed V - Immeuble Moinetine - Appartement N°1
Dcheira Ljihadia
Phone. : 05 28 27 36 00 - Fax : 05 28 27 35 00
Mobile : 06 61 26 55 35
[email protected]
GROUPE FIKRI ASSURANCES FIKRI - GENERAL BRANCH
EL HASSANE FIKRI
Immeuble Hamria - Avenue Al Mokawama
Phone. : 05 28 84 22 55 - Fax : 05 28 84 22 52
Mobile : 06 61 32 62 00
[email protected]
EXPANDED NETWORK
AIN ATIQ
CVT AIN ATIQ
RABIA NAJI
Bled El Hemri - Aïn Atiq - Temara
Phone. : 05 37 74 96 04 - Fax : 05 37 74 09 22
[email protected]
AIN TAOUJDATE
AGENT AIN TAOUJDATE
OUAFAE MEZIANI
Hay Bassatine - N°14 - Boulevard Mohammed V
Phone. : 05 35 44 13 70 - Fax : 05 35 44 13 68
Mobile : 06 68 98 96 14
[email protected]
AIT MELLOUL
ASSURANCES BAKKA - GENERAL BRANCH
MBAREK ESSAIDI
Immeuble Ibn Sina - N°40 - Route de Tiznit
Phone. : 05 28 24 47 13 - Fax : 05 28 24 94 12
Mobile : 06 61 09 80 79
[email protected]
GROUPE FIKRI ASSURANCES IAZZA
GENERAL BRANCH
MALIKA IAZZA
Douar RTM - Route de Tiznit - N°B4.38
Phone. : 05 28 24 55 77 / 88 - Fax : 05 28 24 55 66
Mobile : 06 62 30 68 07
[email protected]
Ait Ourir
Assurances Dar Al Mouamine
Aomar SRIMTI
344, lotissement Fath - Lissassfa
Phone. : 05 22 93 54 37 - Fax : 05 28 81 46 67
Mobile : 06 61 83 88 87
[email protected]
AKNOUL
ASSURANCES EL HAMSS SARL
YOUSSEF BAROUDI
Avenue Mohammed V à coté Station Afriquia
Phone. : 05 35 27 71 33 - Fax : 05 35 27 71 34
Mobile : 06 61 19 83 48
[email protected]
AL HOCEIMA
ASSURANCES EL MANSOURI - GENERAL BRANCH
FARID EL MANSOURI
25, avenue Youssef Ben Tachfine
Phone. : 05 39 98 13 39 - Fax : 05 39 98 13 40
Mobile : 06 61 70 38 13 / 06 61 47 11 91
[email protected]
ASSURANCES SAIDI - GENERAL BRANCH
LEILA SAIDI
4 bis, boulevard Mohammed V
Phone. : 05 39 84 02 86 - Fax : 05 39 84 07 66
Mobile : 06 22 49 45 35
[email protected]
CABINETE DE SEGUROS AMRANI - GENERAL BRANCH
ABDELKADER AMRANI
152, avenue Mohammed V
Phone. : 05 39 98 22 40 - Fax : 05 39 98 27 27
Mobile : 06 62 06 06 82
[email protected]
ASSA-ZAG
ASSURANCES NADINE - GENERAL BRANCH
SRHAYAR JMAIAA
Complexe Social Économique Place Mohammed VI
Assa Centre
Phone. : 05 28 70 09 47 - Fax : 05 28 70 09 47
Mobile : 06 62 28 27 17
[email protected]
AZEMOUR
ASSURANCES MAZAGAN - GENERAL BRANCH
MOHAMED BOUDHAR
290 bis - Boulevard Mohammed V - Appartement N°1 - 1er étage
Phone. : 05 23 35 71 16 - Fax : 05 23 35 73 17
Mobile : 06 61 14 84 22
[email protected]
AZROU
ASSURANCES CÈDRE - GENERAL BRANCH
ABDELHAK MAOUHOUBI
Avenue Hassan II - Immeuble Yassine - Appartement N°3
Phone. : 05 35 56 17 32 - Fax : 05 35 56 16 78
Mobile : 06 61 49 71 01
[email protected]
BENGUERIR
BERRECHID
ASSURANCES BEN GUERIR - GENERAL BRANCH
NADIA MANNOUNI
Avenue Mohammed V - Immeuble N°5 - 1er étage
Phone. : 05 24 31 85 23 / 04 - Fax : 05 24 31 86 35
Mobile : 06 61 24 83 14
[email protected]
ASSURANCES ET CONSEILS LACHHEB
GENERAL BRANCH
Imane LACHHEB
46, boulevard Mohammed V
Phone. : 05 22 32 83 83 - Fax : 05 22 32 87 67
Mobile : 06 61 25 75 24
[email protected]
Beni Bouayach
CVT BENI BOUAYACH
MOHAMMED AKROUH
Hay Bougharm - B. P. 79 - Al Hoceima
Phone. : 05 39 80 49 52 - Fax : 05 39 80 49 52
Mobile : 06 61 20 52 73
[email protected]
BÉNI MELLAL
ASSURANCES ATLASSI - GENERAL BRANCH
MOHAMED ATLASSI
Phone. : 05 23 42 01 67 - Fax : 05 23 42 01 68
Mobile : 06 61 17 86 36
[email protected]
ASSURANCES MAAOUNI - GENERAL BRANCH
MOHAMED ALOUANE
Phone. : 05 23 42 34 12 / 05 22 42 15 15
Fax : 05 23 42 34 13 - Mobile : 06 61 20 22 05
[email protected]
BENSLIMANE
ASSURANCES HBID - GENERAL BRANCH
Ali HBID
5, Résidence El Mahata - Boulevard Mohammed V
Phone. : 05 22 33 60 70 - Fax : 05 22 33 60 80
Mobile : 06 61 18 46 42
[email protected]
BIR JDID
ASSURANCES EL ISSI - GENERAL BRANCH
ADIL EL ISSI
Lotissement Mabrouk - N°58 - Boulevard Laâyoune
Phone. : 05 23 36 09 12 - Fax : 05 23 36 09 99
Mobile : 06 66 43 91 79 / 06 64 77 54 58
[email protected]
CVT BIR JDID
ABDELAZIZ ICHY
Douar Slatna Hialma 1
Phone. : 05 23 37 62 53 - Fax : 05 23 36 05 62
Mobile : 06 61 94 63 35
[email protected]
BOUARFA
ASSURANCES LA VILLE VERTE - GENERAL BRANCH
REDOUANE ZAINABI
34, rue Tarek Bnou Ziad
Phone. : 05 23 29 18 12 - Mobile : 06 61 80 05 79
[email protected]
ASSURANCES BOUARFA - GENERAL BRANCH
Lahcen Ben Bih
93 bis - Boulevard Mohammed VI
Phone. : 05 36 79 88 75 - Fax : 05 36 79 88 88
Mobile : 06 68 35 28 31
[email protected]
BELFAA
BERKANE
Boufekrane
AGENCE BELFAA
MBAREK BIGAGDA
Lotissement Talghazit
Tél. : 05 28 20 96 47 - Fax : 05 28 20 96 47
Mobile : 06 78 57 57 85 / 06 61 28 91 44
[email protected]
AGENCE BERKANE
SALIHA MAJJATI
79, angle rue Bir Anzarane et Chaoui Touria - Hay Hassani
Phone. : 05 36 61 88 78 / 05 36 61 88 92
Fax : 05 36 61 88 49 - Mobile : 06 61 86 69 98
[email protected]
ASSURANCES KHALIS SARL
BOUTAIB KHALIS
Lotissement El Amal - N°40
Phone. : 05 35 43 66 02 - Fax : 05 35 43 64 98
Mobile : 06 61 59 15 66
[email protected]
BEN HMED
ASSURANCES KADDAR - GENERAL BRANCH
Fouad Kaddar
Rue Moulay Youssef - Hay Hassani
Phone. : 05 36 61 00 60 - Fax : 05 22 26 03 84
Mobile : 06 61 42 71 14
[email protected]
BOULEMANE
ASSURANCES EJJOUTI - GENERAL BRANCH
ABDELAZIZ EL AMRANI EJJOUTI
1, rue El Hansali - Boulevard Administratif
Phone. : 05 23 40 74 74 - Fax : 05 23 40 90 94
Mobile : 06 61 18 56 68
[email protected]
ASSURANCES et CONSEILS ARROCHD
GENERAL BRANCH
TARIK TALHA
Boulevard Hassan II - Boulemane Centre
Phone. : 05 35 58 42 29 / 05 35 58 42 34
Fax : 05 35 58 42 29 - Mobile : 06 61 95 20 81
[email protected]
87
EXPANDED NETWORK
BOUSKOURA
ASSURANCES BILADI - GENERAL BRANCH
FATIMA EL AAOUSSI
Lotissement Lafarge - N°2 - Bouskoura route 109
Phone. : 05 22 32 06 56 - Fax : 05 22 32 06 67
Mobile : 06 72 19 08 61
[email protected]
BOUZNIKA
ASSURANCES AL KARIASSUR - GENERAL BRANCH
KHALID HDIDOU
Avenue Moulay Abdellah - Sala El Jadida
Phone. : 05 37 74 56 59 - Fax : 05 37 74 58 89
Mobile : 06 61 37 06 20
[email protected]
AGENCE CASA SIDI MOUMEN
TARIK TALHA
36, boulevard Houcine Soussi - Sidi Moumen
Phone. : 05 22 70 34 14 / 05 22 70 34 20
Fax : 05 22 70 34 12 - Mobile : 06 61 23 62 89
[email protected]
AGENCE CASA SIDI OTHMANE
BUREAU DIRECT
Sidi Othmane - Lotissement Attacharouk - Avenue 10 Mars
(en face Préfecture Sidi Othmane)
Phone. : 05 22 37 40 06 / 05 22 37 40 07
Fax : 05 22 37 39 99 - Mobile : 06 61 23 75 64
[email protected]
ASSURANCES AL FIRDAOUS - GENERAL BRANCH
BOUCHRA LAMAACHI
Ensemble Résidences Al Firdaous - Immeuble N°29 - Magasin N°4
Boulevard Oum Araabia - El Oulfa
Phone. : 05 22 89 59 86 - Fax : 05 22 89 59 96
Mobile : 06 61 21 88 38
[email protected]
ASSURANCES AL OUKHOUA - GENERAL BRANCH
MUSTAPHA AÏT LAABAR
4, avenue Allal Ben Abdellah - Médiouna
Phone. : 05 22 33 83 87 - Fax : 05 22 33 83 87
Mobile : 06 61 07 45 49
[email protected]
Agence Hay Essmara
Zinat Zaroual
Hay Essmara - Angle boulevard Ibnou Al Ouanane
Rue N°7 - Aïn Sebaa
Tél. : 05 22 61 61 01 - Fax : 05 22 61 61 15
Mobile : 06 69 00 09 49
[email protected]
ASSURANCES AMG - GENERAL BRANCH
SAID ANBARI
151, avenue Mohammed Bouziane - Résidence Farhatine 8
1er étage - N°2 - Sidi Othmane
Phone. : 05 22 38 46 46 - Fax : 05 22 38 36 80
Mobile : 06 61 33 26 29
[email protected]
AGENT VIVIER ROCHE NOIR
SALAMA
78, boulevard Gergovi - 20 300 Roches Noires
Phone. : 05 22 24 74 55 - Fax : 05 22 24 74 55
Mobile : 06 60 40 28 78
[email protected]
ASSURANCES AMLAL - GENERAL BRANCH
HAMID AMLAL
Rue 50 - N°160 - Hay Moulay Abdallah
Phone. : 05 22 52 29 08 - Fax : 05 22 52 29 04
Mobile : 06 61 13 06 19
[email protected]
CASABLANCA
CVT CASA CHEFCHAOUNI
YOUNES NAOULI
Route 110 - Q. I. 316 - Boulevard Chefchaouni - Aïn Sebaâ
Phone. : 05 22 34 33 63 - Fax : 05 22 34 33 62
Mobile : 06 67 93 54 57 / 06 74 03 73 70
[email protected]
Agence Casa Bernoussi
Abdelkhalek KHAL
235, Fdan El Kheir - Sidi Bernoussi
Phone. : 05 22 76 62 22 - Fax : 05 22 76 62 20
Mobile : 06 60 39 05 00
[email protected]
CVT CASA MOULAY ABDELLAH
RACHID FIHRI
139 bis - Boulevard Sefrou - Hay Moulay Abdellah
Phone. : 05 22 52 53 81 - Fax : 05 22 21 93 12
Mobile : 06 69 29 70 72
[email protected]
ASSURANCES ANASSI - GENERAL BRANCH
CHAFIK ABDELALI
Boulevard Joudar Benabdellah - Immeuble Chakouri 3 - N°250
Hay Moulay Rachid
Phone. : 05 22 72 89 72 - Fax : 05 22 72 89 72
Mobile : 06 67 36 26 54
[email protected]
Agence Casa Chahdia
Lalla Khadija AIT SI OUBELLA
Alia 2 - Rue 57 - N°25 - Oulfa
Phone. : 05 22 91 41 40 - Fax : 05 22 91 40 41
Mobile : 06 61 73 17 21
[email protected]
Assurances A2S - GENERAL BRANCH
HAMID KHALIL
204 - 206, avenue Al Joulane - Sidi Othmane
Phone. : 05 22 37 34 61 / 05 22 37 31 16
Fax : 05 22 29 12 00 - Mobile : 06 61 13 64 65
[email protected]
Agence Casa Est
Aicha OUAAJAL
Lotissement Communal - Lot N°69 - Sidi Maârouf
Phone. : 05 22 58 32 06 - Fax : 05 22 58 32 08
Mobile : 06 59 73 69 44
[email protected]
Assurances Ajial - GENERAL BRANCH
Souad Khayatei
Résidence Saïda 15 - Rue Abou El Abbas - Bourgogne
Phone. : 05 22 26 00 46 - Fax : 05 22 26 41 84
Mobile : 06 65 89 30 67
[email protected]
ASSURANCES ATTIQANIA - GENERAL BRANCH
Tarik Ahba
Hay Othmane - Groupe 1 - N°5
Phone. : 05 37 74 32 38 - Fax : 05 37 74 33 43
Mobile : 06 61 40 90 76
[email protected]
Brouj
CVT Brouj
Lotfi Masmoudi
KM 0.5, route Secondaire de Kalaa des Seraghna
Phone. : 05 24 24 44 98 - Fax : 05 24 24 44 98
Mobile : 06 64 95 87 01
[email protected]
ASSURANCES ASSABIL - GENERAL BRANCH
ILHAM SENHADJI
308, boulevard Panoramique - Bin Lemdoune - Aïn Chock
Phone. : 05 22 21 99 24 / 05 22 21 97 12
Fax : 05 22 23 42 77 - Mobile : 06 61 31 05 49
[email protected]
ASSURANCES ASSUR VISION - GENERAL BRANCH
SAMIRA RIANE
Résidence Marmara II - Hay Nassim - Magasin N°3
Phone. : 05 22 93 07 08 - Fax : 05 22 93 07 09
Mobile : 06 61 52 96 88
[email protected]
ASSURANCES ATTAWAFOK - GENERAL BRANCH
MOSTAPHA MOUNASSER
134, angle rue Aswane et route Ouled Ziane
Immeuble A - Appartement N°2 - La Gironde
Phone. : 05 22 54 47 39 40 - Fax : 05 22 54 37 41
Mobile : 06 61 49 82 18
[email protected]
89
ASSURANCES BANNY - GENERAL BRANCH
MUSTAPHA BANNY
Hay Youssoufia - Rue 83 - N°59 - Boulevard El Fida
Phone. : 05 22 82 78 00 / 05 22 83 31 07
Fax : 05 22 82 71 63 - Mobile : 06 61 42 79 25
[email protected]
ASSURANCES BENASSUR - GENERAL BRANCH
MOHAMED FOUAD BENBOUJIDA
Résidence Benomar - Rue Abou Abdellah Nafii
Entrée A - Maârif
Phone. : 05 22 98 51 01 / 08 - Fax : 05 22 98 51 20
Mobile : 06 61 31 30 53
[email protected]
ASSURANCES BIDAOUA - GENERAL BRANCH
MOHAMED OUAFIK
78, boulevard El Fida - 1er étage
Phone. : 05 22 85 05 85 - Fax : 05 22 85 05 80
Mobile : 06 61 31 30 35
[email protected]
ASSURANCES BNINI - GENERAL BRANCH
AZIZ BNINI
118, boulevard Lalla Asmae - 1er étage - Groupe 3 - Sidi Moumen
Phone. : 05 22 71 34 85 - Fax : 05 22 71 34 85
Mobile : 06 61 62 71 42
[email protected]
ASSURANCES BOUARRAF - GENERAL BRANCH
BADIA BOUARRAF
194, boulevard Abou Chouaib Doukali - Chifa 2
Phone. : 05 22 81 16 31 / 05 22 81 44 17
Fax : 05 22 81 02 71 - Mobile : 06 63 47 30 29
[email protected]
ASSURANCES BOUDAD - GENERAL BRANCH
MOUNIR BOUDAD
45, angle boulevard d’Anfa - Place de la Fraternité
Phone. : 05 22 22 01 94 / 05 22 22 22 79
Fax : 05 22 22 57 48 - Mobile : 06 61 23 01 80
[email protected]
ASSURANCES CAPREV - GENERAL BRANCH
JAMAL ZINOUN
5, rue Chenier - Place Mohammed V - 1er étage
Appartement N°61
Phone. : 05 22 29 51 32 - Fax : 05 22 29 50 04
Mobile : 06 63 44 10 10
[email protected]
ASSURANCES Barzagh - GENERAL BRANCH
Ismail Benjelloun
2, Koudia 101 - Hay Mohammadi
(en face Kissariat Hay Mohammadi)
Phone. : 05 22 60 15 56 / 05 22 60 15 42
Fax : 05 22 60 16 33 - Mobile : 06 61 17 76 31
[email protected]
EXPANDED NETWORK
ASSURANCES CHAABI - GENERAL BRANCH
MOHAMED TAZIGH
Bloc Farid 101 - N°3 - 2ème étage - El Bernoussi
Phone. : 05 22 76 86 55 / 05 22 76 86 56
Fax : 05 22 75 77 41 - Mobile : 06 61 32 03 96
[email protected]
ASSURANCES EL FQIH - GENERAL BRANCH
BAHJA ABDELBAKI
33, rue Soumaya - Derb Ghalef
Phone. : 05 22 99 61 81 - Fax : 05 22 99 61 74
Mobile : 06 62 13 35 36
[email protected]
ASSURANCES CHALLENGE - GENERAL BRANCH
ASHAD SALIMA
95, lotissement Habiba - Haj Fateh - Oulfa
Phone. : 05 22 93 12 58 - Fax : 05 22 89 81 25
Mobile : 06 52 22 47 31
[email protected]
ASSURANCES EL GHRIBE - GENERAL BRANCH
AYAD EL GHRIB
85, angle boulevard Yacoub El Mansour - Rue Nassih Eddine
4ème étage - Appartement N°11 - Maârif
Phone. : 05 22 98 17 79 / 80 - Fax : 05 22 98 18 24
Mobile : 06 61 46 04 46 / 06 61 46 33 36
[email protected]
ASSURANCES CHOUFASSUR - GENERAL BRANCH
MOSTAFA CHOUF
1175, boulevard Mohammed VI - Ex. route Médiouna
Phone. : 05 22 59 77 48 / 05 22 59 77 49
Fax : 05 22 59 77 50 - Mobile : 06 61 25 21 90
[email protected]
ASSURANCES CICA - GENERAL BRANCH
MOHAMED KHALIL
89, rue Chevalier Bayard
Phone. : 05 22 24 16 02 / 05 22 24 01 68 / 05 22 24 94 14
Fax : 05 22 24 94 02 - Mobile : 06 61 14 16 38
[email protected]
ASSURANCES CITY - GENERAL BRANCH
MUSTAPHA CHOUIHI
5, angle boulevard Anoual et boulevard Bir Anzarane
Phone. : 05 22 99 65 50 - Fax : 05 22 99 65 51
Mobile : 06 61 78 73 79
[email protected]
ASSURANCES CMA - GENERAL BRANCH
AHMED RAJRAJI
28, avenue des F.A.R.
Phone. : 05 22 26 86 71 / 05 22 26 79 48
Fax : 05 22 22 03 10 - Mobile : 06 62 12 54 99
[email protected]
ASSURANCES CTA - GENERAL BRANCH
BACHIR LAHLOU
98, rue Moulazim 1er
Phone. : 05 22 30 77 30 - Fax : 05 22 30 52 23
Mobile : 06 61 19 62 39
[email protected]
ASSURANCES DINAR - GENERAL BRANCH
ABDELFATTAH DINAR
Route d’El Jadida - N°410 - Lissfa 01
Phone. : 05 22 65 00 65 - Fax : 05 22 65 08 60
Mobile : 06 61 75 49 48
[email protected]
ASSURANCES EL AMRANI - GENERAL BRANCH
ABDELHALIM EL AMRANI EJJOUTI
68, boulevard Oued Eddahab - Jamila 5 - Appartement N°2
1er étage
Phone. : 05 22 38 78 87 / 05 22 38 76 99
Fax : 05 22 38 76 99 - Mobile : 06 61 17 96 62
[email protected]
ASSURANCES EL MA - GENERAL BRANCH
EL MABRAK OMAR
Résidence Mokhtar Soussi - N°8 - Immeuble B
Boulevard Ibnou Sina - Hay Hassani
Phone. : 05 22 91 19 11 / 05 22 91 19 15
Mobile : 06 61 69 33 57 / 06 66 38 56 16
[email protected]
ASSURANCES FIDELIS - GENERAL BRANCH
LATIFA KARIM
Résidence Ramzi - N°119 - Boulevard Bir Anzarane
Immeuble B - Maârif
Phone. : 05 22 23 42 81 / 05 22 23 42 82
Fax : 05 22 23 42 77 - Mobile : 06 61 19 39 65
[email protected]
ASSURANCES FILALI BENJELLOUN MAROC
GENERAL BRANCH
BENJELLOUN MOHAMED
Lotissement Bagatelle 19 - Rue 2
Phone.: 05 22 85 67 57 - Fax : 05 22 85 67 57
Mobile : 06 46 80 56 05
[email protected]
ASSURANCES HADDAOUIA - GENERAL BRANCH
ALAMI ABOULOULA
Angle avenue 2 Mars et Panomarique - Haddaouia 3
Rue 30 - N°5 - Aïn Chock
Phone. : 05 22 21 84 80 - Fax : 05 22 21 86 29
Mobile : 06 61 19 38 22 / 06 61 88 41 15
[email protected]
ASSURANCES HALA - GENERAL BRANCH
KAWTAR SLAOUI
72, angle boulevard Moulay Driss 1er et rue de Rome
Phone. : 05 22 82 50 20 - Fax : 05 22 82 39 74
Mobile : 06 61 28 24 86
[email protected]
ASSURANCES H.M. BERRADA - GENERAL BRANCH
HAJ MOHAMED BERRADA
406, Immeuble Istikrar B - Rue Goulmima
Phone. : 05 22 47 21 26 / 36 - Fax : 05 22 47 21 30
Mobile : 06 61 13 89 30
[email protected]
ASSURANCES IMANE BENNANI - GENERAL BRANCH
IMANE BENNANI
496-498-500, boulevard Réda Guédira - Ex. boulevard Nil
Cité Djemaa
Phone. : 05 22 59 86 46 - Fax : 05 22 59 86 45
Mobile : 06 61 45 25 77
[email protected]
ASSURANCES IMANI - GENERAL BRANCH
MED ALI IMANI
Résidence du Palais - Angle boulevard Ghandi et boulevard
Yacoub El Mansour - Immeuble D - 1er étage - N°4
Phone. : 05 22 36 66 66 - Fax : 05 22 36 66 56
Mobile : 06 61 32 63 47
[email protected]
ASSURANCES INAS - GENERAL BRANCH
ABDALLAH CHEIKHI
218, boulevard Zerktouni - Casablanca
Phone. : 05 22 43 04 84 - Fax : 05 22 43 04 86
Mobile : 06 61 32 68 07
[email protected]
ASSURANCES Masmoudi - GENERAL BRANCH
Lotfi Masmoudi
Rue Lille, angle Abdelwahab Ezzakak - Place Dakar
Phone. : 05 22 44 66 83 / 05 22 44 68 45
Fax : 05 22 44 68 65 - Mobile : 06 61 42 69 58
[email protected]
ASSURANCES Mazaoui - GENERAL BRANCH
Karim Mazaoui
2 bis, allée des Sophoras - Aïn Sebâa (Place Tisi Ousli)
Phone. : 05 22 34 36 90 / 05 22 34 36 93
Fax : 05 22 34 36 86 - Mobile : 06 61 42 79 02
[email protected]
ASSURANCES MRANI SAFAA - GENERAL BRANCH
SAFAA MRANI
144, boulevard de Madrid et Victor Hugo
(en face Lycée Mohammed V)
Phone. : 05 22 26 71 04 - Fax : 05 22 26 71 03
Mobile : 06 61 19 40 81
[email protected]
ASSURANCES INSSAF - GENERAL BRANCH
ASMAA BELKHEIRI
Lotissement Essaâda - Lot N°172 - Sidi Bernoussi
Phone. : 05 22 76 75 47 - Fax : 05 22 73 99 01
Mobile : 06 61 47 39 33
[email protected]
ASSURANCES Nadassur - GENERAL BRANCH
Fatima Zahra Benkiran
Boulevard Abdelmoumen - Place Charles Nicolles
Immeuble Pasteur Build - 2ème étage - N°7
Phone. : 05 22 26 40 47 - Fax : 05 22 26 40 39
Mobile : 06 61 06 60 64
[email protected]
ASSURANCES KMB - GENERAL BRANCH
KAMAL BERRADA
408, boulevard Zerktouni - Casablanca
Phone. : 05 22 26 57 15 - 05 22 26 76 56
Fax : 05 22 26 09 24 - Mobile : 06 61 15 63 68
[email protected]
ASSURANCES Nexxassur - GENERAL BRANCH
Zouhair Haddaji
379, boulevard Oued Sebou - Groupe F - El Oulfa
Phone. : 05 22 93 18 57 - Fax : 05 22 93 18 58
Mobile : 06 61 41 04 20
[email protected]
ASSURANCES LE PRIVILÈGE - GENERAL BRANCH
ISMAIL BENFDILE
223, route d’El Jadida - Maârif
Phone. : 05 22 98 71 95 / 05 22 98 69 47
Fax : 05 22 98 69 47 - Mobile : 06 63 64 98 96
[email protected]
ASSURANCES Oudassur - GENERAL BRANCH
MOHAMED OUDOUNI
Agle boulevard Abdelmoumen et François Ponsard
Phone. : 05 22 98 77 03 / 04 / 05 22 98 24 03
Fax : 05 22 23 13 99 - Mobile : 06 61 21 92 12
[email protected]
ASSURANCES MAHFOUD - GENERAL BRANCH
YOUSSEF MAHFOUD
24, angle rue Mohammed Kamal et rue Mohammed Fakhir
(en face Dawliz Habous)
Phone. : 05 22 26 03 74 / 05 22 26 03 75
Fax : 05 22 26 03 84 - Mobile : 06 61 42 71 14
[email protected]
ASSURANCES Oum Assur - GENERAL BRANCH
Larbi Akchar
583, boulevard Oum Arrabia - El Oulfa
Phone. : 05 22 89 23 01 - Fax : 05 22 89 86 24
Mobile : 06 61 26 64 60
[email protected]
ASSURANCES MALAK - GENERAL BRANCH
LAHCEN LAMHAIMAR
1165-1167 - G1 - Hay Moulay Rachid - Boulevard Driss El Harti
Phone. : 05 22 70 71 71 - Fax : 05 22 70 71 72
Mobile : 06 61 69 37 70
[email protected]
91
ASSURANCES Planete - GENERAL BRANCH
Dounia Bennouna
Résidence Costa Del Sol - N°605 - Rue Goulmima
Appartement N°1
Phone. : 05 22 43 02 61 / 05 22 43 02 62 - Fax : 05 22 43 02 52
Mobile : 06 62 13 07 96 / 06 61 13 07 96
[email protected]
EXPANDED NETWORK
ASSURANCES Primassur - GENERAL BRANCH
Anas Tagmouti
174, avenue Bourgogne
Phone. : 05 22 20 82 65 - Fax : 05 22 26 48 24
Mobile : 06 61 13 67 16
[email protected]
ASSURANCES REUNICA - GENERAL BRANCH
KHADIJA AMROUCH
Boulevard Hassan II
Mobile : 06 61 32 39 12
[email protected]
Roches Assurances
ABDESLAM KHOUADER
93, boulevard Amr Ibnou Al Aass - Roches Noires
Phone. : 05 22 24 49 51 / 58 - Fax : 05 22 40 43 92
Mobile : 06 61 14 30 85
[email protected]
Assurances Selmassur - GENERAL BRANCH
Fouzia Amir
Boulevard Brahim Roudani - Rue Ahmed El Majjati - N°8
Maârif
Phone. : 05 22 99 06 45 - Fax : 05 22 99 06 91
Mobile : 06 61 06 53 17 / 06 61 41 21 81
[email protected]
SGDA
ABDELHAY KHALIL
Phone. : 05 22 30 10 27 / 05 22 30 10 81
Mobile : 06 61 13 62 17
[email protected]
Assurances Sidi Maarouf - GENERAL BRANCH
Slimane Bensouda
Résidence Médina - N°2 - Immeuble J - Route 1029
Sidi Maârouf
Phone. : 05 22 58 48 38 - Fax : 05 22 58 48 39
Mobile : 06 61 14 96 66
[email protected]
Assurances SIFAW-ASSUR - GENERAL BRANCH
KELTOUM AIT TALEB MOUSSA
Immeuble C - Angle boulevard El Qods et avenue 2 Mars
Casablanca (dérrière ACIMA - Inara)
Phone. : 05 22 52 60 56 - Fax : 05 22 52 29 36
Mobile : 06 71 63 45 49
[email protected]
Assurances Smaili - GENERAL BRANCH
MUSTAPHA SMAILI
95, boulevard Mohammed VI
Phone. : 05 22 30 45 60 - Fax : 05 22 30 47 09
Mobile : 06 61 09 06 80
[email protected]
Assurances Socrate - GENERAL BRANCH
Najoua EL ALAOUI
N°7 - Rue Nassih Eddine - Ex. rue des Eglantine - Immeuble B
Maârif
Phone. : 05 22 99 49 64 - Fax : 05 22 23 88 09
Mobile : 06 61 28 61 87
[email protected]
Assurances Tayane - GENERAL BRANCH
Abdelhamid Tayane
Angle boulevard Hassan Al Alaoui et boulevard Ibn Tachfine
Résidence Assalam - Magasin N°3 - Immeuble N°14 - Aïn Borja
Phone. : 05 22 62 60 45 - Fax : 05 22 62 60 46
Mobile : 06 61 49 43 45/44
[email protected]
Assurances TRUST - GENERAL BRANCH
RABIA QARQAR
Angle rue Ahmed Charci et boulevard Abdellatif Benkadour
Casablanca (à coté de LABELVIE Vélodrome)
Phone. : 05 22 39 07 78 - Fax : 05 22 36 87 68
Mobile : 06 11 97 21 51
[email protected]
Assurances Yasser - GENERAL BRANCH
Housni Ouartassi
206, Mustapha Maani (en face Cinéma Eden Club)
Phone. : 05 22 27 45 79 - Fax : 05 22 27 23 61
Mobile : 06 61 42 69 89
[email protected]
Bureau Direct
Hafid Abounouh
216, boulevard Zerktouni
Phone. : 05 22 43 57 86 - Fax : 05 22 26 53 00
Mobile : 06 61 24 86 08
[email protected]
Chefchaouen
Assurances Chefchaouen - GENERAL BRANCH
BACHIR EL HALLAOUI
Place Mohammed V - 2ème étage - N°5 (près du café CTM)
Phone. : 05 39 98 87 54 - Fax : 05 39 98 87 56
Mobile : 06 61 21 01 58
[email protected]
Chichaoua
Assurances KEL-ASSURURANCES (KELASSUR)
GENERAL BRANCH
LAHOUCINE BOUGHALEM
Complexe Al Khizrane - Route Agadir
Phone. : 05 24 35 36 65 - Fax : 05 24 35 36 65
Mobile : 06 18 53 32 33
[email protected]
CHTOUKA
EL JADIDA
AGENCE CHTOUKA DOUAR AGOURAM
MOHAMED MOUHDI
Douar Agourram - Route Biougra - Aït Amira
Chtouka Aït Baha
Phone. : 05 28 81 25 79 - Fax : 05 28 81 25 80
Mobile : 06 68 06 38 55
[email protected]
Agence El Jadida
Zakaria Sebbagh
Angle avenue Tahrir et rue Sidi Bouzid
Phone. : 05 23 39 10 69 / 05 23 39 11 08
Fax : 05 23 39 10 45 - Mobile : 06 61 37 90 11
[email protected]
DAKHLA
ASSURANCES DAKHLA - GENERAL BRANCH
ABDELKRIM AMDA
Phone. : 05 28 89 82 69 - Fax : 05 28 89 81 94
Mobile : 06 61 08 31 87
[email protected]
ASSURANCES MAOULAININE - GENERAL BRANCH
FADEL MAOULAININE
4, avenue El Walae - 1er étage - Appartement N°1
Phone. : 05 28 89 89 91 - Fax : 05 28 89 89 92
Mobile : 06 61 28 58 84
[email protected]
DEMNATE
ASSURANCES TASSAOUT - GENERAL BRANCH
MED EL MOUMEN
Quartier Bouchane - Route du Souk
Phone. : 05 23 50 71 22 - Fax : 05 25 50 71 99
Mobile : 06 62 14 55 38
[email protected]
El Attaouia
ASSURANCES EL ATTAOUIA SARL
NADIA ECH CHABBI
702, lotissement Al Amal
Phone. : 05 24 23 50 18 - Fax : 05 24 23 50 20
Mobile : 06 51 42 33 67
[email protected]
EL GARA
Assurances AGENCE EL GARA - GENERAL BRANCH
MAJDA EL AMRANI EJJOUTI
42, boulevard Hassan II
Phone. : 05 22 32 20 71 - Fax : 05 22 32 20 72
Mobile : 06 77 62 36 44
[email protected]
EL HAJEB
CVT EL HAJEB
KHALIS BOUTAIB
98, rue des Noyer El Hajeb
Phone. : 05 35 54 26 78 - Fax : 05 35 54 16 78
Mobile : 06 64 03 61 20
[email protected]
Assurances El Jadida - GENERAL BRANCH
MED NABIL BENNANI
5, rue Lemaigre de Breuil - Immeuble El HarazeII
Phone. : 05 23 37 02 02 - Fax : 05 23 37 02 03
Mobile : 06 61 14 35 36
[email protected]
ASSURANCES EL OUARITI - GENERAL BRANCH
NAOUFEL EL OUARITI
128, avenue Mohammed VI
Phone. : 05 23 37 33 69 - Fax : 05 23 37 37 44
Mobile : 06 61 34 19 90
[email protected]
ASSURANCES ENNASSIRI - GENERAL BRANCH
MERYEM ENNASSIRI
Phone.: 05 23 34 26 23 - Fax : 05 23 34 34 76
Mobile : 06 61 19 14 24
[email protected]
ASSURANCES MEJDANE SARL
HASSANIA MEJDANEEL
22, boulevard Moukawama
Phone. : 05 23 39 59 62 - Fax : 05 23 39 59 63
Mobile : 06 66 79 88 37
[email protected]
EL KALÂA
AGENCE EL KLEA
HASSNA ATANANE
Route Régionale 105 - El Kolea Centre
Phone.: 05 28 31 19 72 - Fax : 05 28 31 19 72
Mobile : 06 15 21 74 53 / 06 61 84 43 52 / 06 65 50 90 00
[email protected]
EL KALÂA SRAGHNA
ASSURANCES EL HARTI - GENERAL BRANCH
NADIA EL HARTI
Pôle Socio Économique N°27
Phone. : 05 24 41 26 54 - Fax : 05 24 41 34 60
Mobile : 06 61 23 26 49
[email protected]
ASSURANCES MANNOUNI - GENERAL BRANCH
RACHID MANNOUNI
16, avenue Mohammed V - Appartement N°3
Phone. : 05 24 41 13 50 / 05 24 41 48 30
Fax : 05 24 22 18 48 - Mobile : 06 61 34 10 98
[email protected]
93
EXPANDED NETWORK
ERFOUD
HAFSA ASSURANCES SARL
HASNA BELHASSAN
140, avenue Hassan II
Phone. : 05 35 57 85 86 - Fax : 05 35 57 85 85
Mobile : 06 61 56 69 25
[email protected]
ERRACHIDIA
ASSURANCES FAOUZI et FILS - GENERAL BRANCH
KHALIFA FAOUZI
5, avenue Chaikh Al Islam Belarbi Al Alaoui
Phone. : 05 35 57 25 21 - Fax : 05 35 57 32 80
Mobile : 06 61 98 80 37
[email protected]
ASSURANCES NABIL ASSUR - GENERAL BRANCH
MHAMED NABIL
Boulevard Dakla - N°15 - Hay Al Mohhit
Phone. : 05 35 79 05 30 / 05 35 57 44 77
Fax : 05 35 79 05 30 - Mobile : 06 61 25 13 27
[email protected]
ASSURANCES BELHAJ - GENERAL BRANCH
ABDELMOUNAIM BELHAJ
Hay Qods - N°151 - Bensouda
Phone. : 05 35 72 91 13 - Fax : 05 35 72 91 98
Mobile : 06 62 08 09 75
[email protected]
ASSURANCES SHAHED - GENERAL BRANCH
HATIM EL JAOUAHIRY
98, avenue Abou Hourayra - Mont Fleuri 1
Phone. : 05 35 73 48 18 - Fax : 05 35 73 48 21
Mobile : 06 65 36 43 61
[email protected]
ASSURANCES BENCHEKROUN - GENERAL BRANCH
MED AZIZ BENCHEKROUN
Rue Abdelali Benchekroun - Immeuble Belghazi
Phone. : 05 35 94 22 23 / 24 - Fax : 05 35 93 17 19
Mobile : 06 61 35 41 59
[email protected]
ASSURANCES SHAWY - GENERAL BRANCH
ABDOURAZAK SHAWY
50, avenue Hassan II
Phone. : 05 35 62 58 66 - Fax : 05 35 94 36 06
Mobile : 06 61 35 81 28
[email protected]
ASSURANCES BERNOUSSI - GENERAL BRANCH
MOHAMED ZOUHAIRI BERNOUSSI
3, rue Mohammed El Korri
Phone. : 05 35 62 48 81 / 05 35 62 18 69
Fax : 05 35 62 29 75 - Mobile : 06 61 26 07 74
[email protected]
FNIDEQ
ESSAOUIRA
CVT FÈS SIDI BRAHIM
ALAMI OUAZZANI NABIL
Rue 814 - Q. I. Sidi Brahim - Lotissement Hind
Phone. : 05 35 73 49 58 - Fax : 05 35 73 49 58
Mobile : 06 63 54 06 58
[email protected]
ASSURANCES BARA - GENERAL BRANCH
ABDERAZAK BARA
17 bis - Immeuble N°17 - Lotissement Tamanar
Boulevard El Akaba
Phone. : 05 24 78 38 38 - Fax : 05 24 78 33 30
Mobile : 06 73 03 88 85
[email protected]
ASSURANCES KARAOUINE - GENERAL BRANCH
AHLAM BEN SOUDA
Magasin N°83 - Résidence Ibtissam - Aït Skatou
Route d’Immouzer
Phone. : 05 35 60 80 82 / 05 35 60 80 84
Fax : 05 35 60 77 76 - Mobile : 06 62 15 74 39
[email protected]
ASSURANCES COSASSUR - GENERAL BRANCH
SOUAD BOUHAD
4, boulevard de la Marche Verte - Immeuble Belkacem
Phone. : 05 24 47 66 88 - Fax : 05 24 47 58 11
Mobile : 06 61 19 57 30
[email protected]
ASSURANCES LAHLOU - GENERAL BRANCH
M’HAMMED AMINE LAHLOU
45, Résidence Cléopatre - Appartement N°3 - RDC
Avenue des F.A.R. - Ville Nouvelle
Phone. : 05 35 65 01 95 - Fax : 05 35 62 31 28
Mobile : 06 61 17 44 47
[email protected]
FÈS
ASSURANCES ADRAR - GENERAL BRANCH
BRAHIM AFILAL
Avenue des F.A.R. - Rue Ibn Al Bachir - Ville Nouvelle
Résidence Mohammed Amine - Bureau N°3
Phone. : 05 35 93 14 21 - Fax : 05 35 65 09 52
Mobile : 06 66 42 23 51
[email protected]
ASSURANCES AL BOUCHRA - GENERAL BRANCH
BOUCHRA OUACHCHAK
3, avenue des F.A.R. - Résidence Oumnia - N°3
Phone. : 05 35 65 77 77 - Fax : 05 35 73 22 57
Mobile : 06 61 06 22 69
[email protected]
ASSURANCES LIMASSUR - GENERAL BRANCH
MOHAMED LIMANI
69, avenue El Hafyane Cherkaoui - 1er étage - Adarissa
Route Aïn Chkef
Phone. : 05 35 74 80 05 / 06 / 25 - Fax : 05 35 74 80 45
Mobile : 06 61 19 30 64
[email protected]
ASSURANCES RACHAD - GENERAL BRANCH
FATIMA ZOHRA RACHDI ALAMI
13, boulevard Lalla Hasnae - 1er étage
Phone.: 05 35 65 42 92 - Fax : 05 35 65 42 94
Mobile : 06 10 36 86 08
[email protected]
LES ASSURANCES SAIDIA DU NORD
GENERAL BRANCH
ACHOUCHA BENJMIA
117, boulevard Mohammed V - Fnideq
Phone. : 05 39 67 70 64 - Fax : 05 39 67 70 64
Mobile : 06 70 99 48 10
[email protected]
FQUIH BEN SALEH
Beni-Amir Assurances Maaouni
NAIMA HAITOUMI
3, rue 1 - Nouvelle Kouacem
Phone. : 05 23 43 66 76 - Fax : 05 37 71 53 93
Mobile : 06 73 18 95 59
[email protected]
CENTRE ASSURANCES MASSIRA - GENERAL BRANCH
HBID OUMKALTOUM
180, boulevard Al Massira
Phone. : 05 23 43 44 66 - Fax : 05 23 43 44 77
Mobile : 06 62 25 52 71
[email protected]
Ghafsai
Agent vivier Ghafsai
Fouad BENSLIMANE
Kissariat Nasr - Avenue Hassan II
Phone. : 05 35 69 91 10 - Fax : 05 35 69 91 11
Mobile : 06 61 35 18 28
[email protected]
GUELMIM
ASSURANCES NAOUA - GENERAL BRANCH
SAADBOUH MALAININ
59, avenue Moulay Rachid (ex. Abaynou)
Phone. : 05 28 77 10 12 - Fax : 05 28 77 10 13
Mobile : 06 61 38 67 83
[email protected]
95
GUERCIF
ASSURANCES BAGHDADI - GENERAL BRANCH
OMAR BAGHDADI
Lotissement Errachidia - Avenue Mohammed V - Rue Imozar - N°7
Phone. : 05 35 67 50 47 - Fax : 05 35 67 50 47
Mobile : 06 12 01 59 50
[email protected]
INEZGANE
ASSURANCES AIT MATEN - GENERAL BRANCH
BOCHRA MANSOURI
Avenue Mohammed V - Immeuble BMCI - Appartement N°5
Phone. : 05 28 33 65 65 - Fax : 05 28 33 62 80
Mobile : 06 61 07 49 94
[email protected]
ASSURANCE EL JIHADIA SARL
IMANE FAIQ
92, avenue Bir Anzarane Dchiera
Phone. : 05 28 27 37 60 - Fax : 05 28 27 37 59
Mobile : 06 61 08 78 48
[email protected]
JORF EL MELHA CENTRE
ASSURANCES BILAL ET CONSORTS
GENERAL BRANCH
SAID BILAL
Lotissement Al Amal - N°1 - Jorf El Melha Centre
Phone. : 05 37 99 07 23 - Fax : 05 37 99 07 22
Mobile : 06 67 32 75 71
[email protected]
KASBA TADLA
ASSURANCES DARDAK - GENERAL BRANCH
AHMED DARDAK
Immeuble N°57 - Appartement N°2 - Rue Obbad Mejjati
Phone. : 05 23 41 84 89 - Fax : 05 23 41 85 03
Mobile : 06 60 68 97 03
[email protected]
KÉNITRA
ASSURANCES AL IHTIRAFIA - GENERAL BRANCH
NISRIN TAGMOUTI
32, boulevard Mohammed Diouri - N°34
Phone. : 05 37 37 29 21 - Fax : 05 37 37 23 77
Mobile : 06 61 30 22 09
[email protected]
ASSURANCES SEBOU - GENERAL BRANCH
FADOUA BOURABET
72, avenue Mohamed Diouri
Phone. : 05 37 37 65 72 - Fax : 05 37 37 80 94
Mobile : 06 61 15 23 30
[email protected]
EXPANDED NETWORK
Loyal Assurance
HASSAN SLITI
427, avenue Mohammed V - B. P. 244
Phone. : 05 37 37 61 74 / 05 22 37 64 70
Fax : 05 37 37 64 70 - Mobile : 06 61 55 63 48
[email protected]
ASSURANCES REBROUB - GENERAL BRANCH
MOHAMED REBROUB
39, rue Moulay Abdellah
Phone. : 05 23 49 44 46 - Fax : 05 23 49 44 46
Mobile : 06 46 28 40 40
[email protected]
KHMISS ZEMAMRA
KSAR EL KEBIR
CVT KHMISS ZEMAMRA
MOHAMMED EDDIB
Km 4 - Route de Safi
Phone. : 05 23 37 60 20 - Fax : 05 23 34 68 69
Mobile : 06 65 92 22 04
[email protected]
ASSURANCES LOUKOUS - GENERAL BRANCH
NAIMA BOUHYA
109, route de Rabat
Phone. : 05 39 90 47 12 - Fax : 05 39 90 25 35
Mobile : 06 76 49 03 34
[email protected]
KHEMISSET
LAÂYOUNE
ASSURANCES AL MARKAZIA - GENERAL BRANCH
MOHAMED HAOUASSI
326 bis - Boulevard Mohammed V
Phone. : 05 37 55 10 61 - Fax : 05 37 55 10 61
Mobile : 06 62 83 69 96
[email protected]
ASSURANCES LAÂYOUNE - GENERAL BRANCH
MED LAMINE ABAYHI
Avenue Mezouar - N°247 - Hay Ettaaoune - B. P. 1179
Phone. : 05 28 98 08 61 - Fax : 05 28 98 08 62
Mobile : 06 70 96 84 35
[email protected]
ASSURANCES KHEMISSET - GENERAL BRANCH
MARYAM SQALLI HOUSSAINI
Phone. : 05 37 55 27 62 - Fax : 05 37 55 27 42
Mobile : 06 61 51 72 74
[email protected]
ASSURANCES MAKKA - GENERAL BRANCH
CHEIKH AHMADOU EDDABADDA
30, boulevard de la Mecque
Phone. : 05 28 89 18 18 - Fax : 05 28 89 19 19
Mobile : 06 61 77 06 06
[email protected]
KHENIFRA
ASSURANCES SAADBOUH - GENERAL BRANCH
CHEIKH MAILALIN NAOUA
Rue de la Mecque - B. P. 527
Phone. : 05 28 89 30 80 - Fax : 05 28 89 47 11
Mobile : 06 61 94 44 60
[email protected]
ASSURANCES EL GHAZAL - GENERAL BRANCH
ABDELLAH EL GHAZAL
66 bis - Hay Faiza - Khenifra
Phone. : 05 35 38 52 23 - Fax : 05 35 38 30 78
Mobile : 06 61 78 72 53
[email protected]
KHOURIBGA
ASSURANCES AL MARJANE - GENERAL BRANCH
KHALIL JEMMAH
34, rue Moulay Abdellah - Quartier Administratif
Phone. : 05 23 49 12 61 - Fax : 05 23 49 12 87
Mobile : 06 61 08 85 55
[email protected]
ASSURANCES AL MASSIRA - GENERAL BRANCH
HASSAN CHEMMAOUI
F5 - Lot N°2 - Yasmina 1
Phone. : 05 23 56 10 56 - Fax : 05 23 56 11 56
Mobile : 06 61 38 16 61
[email protected]
ASSURANCES TADAMONE - GENERAL BRANCH
MOULAY KHATAR EL IDRISSI
90, Immeuble El Joumani Mohamed Salem - Avenue Zerktouni
Phone. : 05 28 98 10 90 - Fax : 05 28 98 10 91
Mobile : 06 61 37 01 85
[email protected]
LARACHE
ASSURANCES EL LAICHE - GENERAL BRANCH
ABDESLAM ELLAICHE
39, avenue Omar Bnou Abdelaziz
Phone. : 05 39 91 55 27 - Fax : 05 39 91 59 11
Mobile : 06 70 97 70 37
[email protected]
ASSURANCES EL OUKEILY - GENERAL BRANCH
MED EL OUKEILY
35 bis, avenue Malik Ibn Morhal - Larache
Phone. : 05 39 91 65 73 / 05 39 91 08 38
Fax : 05 39 91 65 72 - Mobile : 06 61 54 13 90
[email protected]
MARRAKECH
Agence Marrakech Loudaya
Mouna BOUFAKIR
R. C. Centre Loudaya - Route Nationale N°8
B. P. 83 - Loudaya
Phone. : 05 24 36 49 41 - Fax : 05 24 36 49 43
Mobile : 06 61 87 30 52
[email protected]
Agence Marrakech Targa
Hassan BAHSSAINE
Targa Sidi Mbarek - Hay Tabarakt - N°7
Phone. : 05 24 49 75 21 - Fax : 05 24 34 96 71
Mobile : 06 61 37 01 09
[email protected]
AGENT VIVIER MARRAKECH
BENDYA MOHAMED
R. C. - N°6 - Rue avenue Mohammed VI - Résidence Meriem
Phone. : 05 24 44 80 87 - Fax : 05 24 44 77 32
[email protected]
ASSURANCES ARIHA - GENERAL BRANCH
IMAD CHEQRI
273, Massira I (en face Arrondissement de Police Massira)
Phone. : 05 24 34 56 67 / 05 24 34 59 60
Fax : 05 24 34 59 45 - Mobile : 06 61 19 15 48
[email protected]
Assurances AWLA ASSURANCES
GENERAL BRANCH
LALAOUI MOULAY EL OUALID
Jacaranda 10 - Lotissement Bouizagaren II - 40 010
Phone. : 05 24 45 75 99 - Mobile : 06 65 99 31 44
[email protected]
ASSURANCES AZZAOUI - GENERAL BRANCH
MOHAMED AZZAOUI
21 et 22 - Jnanate Aïn Itti - Route de Fès
Phone. : 05 24 31 29 29 - Fax : 05 24 30 50 99
Mobile : 06 61 63 00 03
[email protected]
ASSURANCES BEN TACHFINE - GENERAL BRANCH
ABDELHAKIM EL MESSAOUDI
Quartier Massira Module - N°M9 - Programme Doha
Forum du Sud - 2ème tranche
Phone. : 05 24 39 46 36 - Fax : 05 24 39 45 57
Mobile : 06 61 96 74 63
[email protected]
ASSURANCES CMT - GENERAL BRANCH
KHADIJA BENGHAZALA
1, rue Moulay Ismail
Phone. : 05 24 44 40 11 / 35 / 44 - Fax : 05 24 37 56 86
Mobile : 06 75 33 81 21
[email protected]
ASSURANCES EDDNADNI - GENERAL BRANCH
NOUREDDINE EDDNADNI
78, Sybaa 3 - Rue Imam Malek
Phone. : 05 24 40 95 63 - Fax : 05 24 40 95 81
Mobile : 06 61 23 84 16
[email protected]
ASSURANCES GHAIT - GENERAL BRANCH
MARIA CHOUHAIDI
46, avenue Prince Moulay Abdellah - Résidence Ahlam II
Appartement N°6
Phone. : 05 24 42 30 49 - Fax : 05 24 42 36 69
Mobile : 06 61 18 91 94
[email protected]
ASSURANCES KOUTOUBIA - GENERAL BRANCH
KHALED ISSAM
Boulevard Abdelkrim Khattabi - Immeuble 111
Résidence Imane - N°4
Phone. : 05 24 42 04 04 - Fax : 05 24 43 41 03
Mobile : 06 61 24 02 52
[email protected]
ASSURANCES MAAZOUZ - GENERAL BRANCH
KARIMA MAAZOUZ
49-51, résidence Mohammed Marouane - Lotissement Ratma
Boulevard la Palestine - Daoudiate
Phone. : 05 24 30 58 19 - Fax : 05 24 30 61 23
Mobile : 06 61 34 37 82
[email protected]
ASSURANCES MAMOUNIA - GENERAL BRANCH
MARIA-NADINE KHEDIF
Boulevard Hassan II - Immeuble Dafali - Route d’Essaouira
Hay Hassani
Phone. : 05 24 49 72 12 - Fax : 05 24 49 72 06
Mobile : 06 63 43 42 32
[email protected]
ASSURANCES MARRAKECH - GENERAL BRANCH
FOUZIA LAKHDAR
22, boulevard Mohammed Zerktouni
Phone. : 05 24 44 82 05 / 05 24 44 76 20
Fax : 05 24 44 65 67 - Mobile : 06 61 24 38 82
[email protected]
ASSURANCES RIZKI - GENERAL BRANCH
ILHAM RIZKI
8, lotissement Riad Salam - Route de Casablanca
Phone. : 05 24 43 15 79 - Fax : 05 24 43 15 79
Mobile : 06 52 15 00 47 / 06 67 09 20 14
[email protected]
ASSURANCES YAACOUB MANSOUR
GENERAL BRANCH
ABDELHAKIM EL MESSAOUDI
3, Guéliz Impasse Khalid Ibnou Eloualid
Phone. : 05 24 45 81 17 - Fax : 05 24 45 87 60
Mobile : 06 61 96 74 63
[email protected]
97
EXPANDED NETWORK
CVT MARRAKECH
RACHID ADAB
12/B, rue Ibn Battouta - Quartier Industriel
Phone. : 05 24 34 00 20 - Fax : 05 24 39 56 92
Mobile : 06 61 25 87 34
[email protected]
ASSURANCES SYASSI - GENERAL BRANCH
ABDERRAHIM SYASSI
38 A, rue Ouaqaat Zalaka - Ville Nouvelle
Phone. : 05 35 52 03 03 - Fax : 05 35 52 80 42
Mobile : 06 61 15 94 08
[email protected]
ASSURANCES ASSUR’PRO - GENERAL BRANCH
HICHAM BERREZOUK
Magasin N°3 - Immeuble N°7 - GH1 Yasmine - Anfa la Colline
Phone. : 05 23 28 50 73 / 05 23 28 47 97
Fax : 05 23 28 70 13 - Mobile : 06 61 23 75 34
[email protected]
ASSURANCES EL JARROUDI - GENERAL BRANCH
MOHAMED EL JARROUDI
173, avenue des F.A.R. - 1er étage
Phone. : 05 36 60 63 80 / 05 36 60 63 81
Fax : 05 36 60 63 96 - Mobile : 06 61 35 43 81
[email protected]
GALMANI ASSURANCE SARL
ABDELMALEK GALMANI
Angle boulevard Abdelkrim El Khattabi et Allal El Fassi
Immeuble N°2
Phone. : 05 24 29 29 77 - Fax : 05 24 29 29 48
Mobile : 06 61 07 19 13
[email protected]
ASSURANCES TOULALI - GENERAL BRANCH
ABDALLAH MALLAHI
8, rue Taroudant - Appartement N°1 - Ville Nouvelle
Phone. : 05 35 52 36 32 - Fax : 05 35 51 14 05
Mobile : 06 61 19 09 44
[email protected]
ASSURANCES H. AMEUR - GENERAL BRANCH
HAMMOU AMEUR
Immeuble Taleb - Place de la Marche Verte
Phone. : 05 23 32 30 39 - Fax : 05 23 32 30 39
Mobile : 06 68 31 94 66
[email protected]
ASSURANCES VOLUBILIS - GENERAL BRANCH
HIND KOUARA
Avenue Hassan II - Rue Tétouan - Appartement N°6
Phone : 05 35 51 00 86 - Fax : 05 35 51 00 87
Mobile : 06 61 09 65 79
[email protected]
ASSURANCES ILBASSUR - GENERAL BRANCH
TARIK EL GHAZAL
Angle boulevard Palestine et Al Houria
Phone. : 05 23 31 12 86 / 87 - Fax : 05 23 32 38 35 / 37
Mobile : 06 65 89 56 10
[email protected]
ASSURANCES et CONSEILS EL MOURABIT
GENERAL BRANCH
AHMED EL MOURABIT
Boulevard Hassan 1er - N°23
Phone. : 05 36 60 36 44 - Fax : 05 36 60 37 00
Mobile : 06 61 30 63 05
[email protected]
MIDLET
ASSURANCES LOTFI - GENERAL BRANCH
SAÂDIA LOTFI
15, boulevard Sebta - N°3
Phone. : 05 23 30 58 02 - Fax : 05 23 30 18 48
Mobile : 06 61 84 53 51
[email protected]
Les Assurances Al Wassit
AHMED CHOUINE
Lot N°85-86 - Immeuble Ratma - Boulevard Allal El Fassi
Phone. : 05 24 30 24 60 - Fax : 05 24 23 50 20
Mobile : 06 61 41 82 44
[email protected]
MARTIL
CVT MARTIL
MOHAMMED LABED
Route Ceuta - Hay Rmila
Phone. : 05 39 97 16 84 - Fax : 05 39 97 16 84
Mobile : 06 61 18 59 95
[email protected]
MEKNÈS
ASSURANCES AMAHZOUNE - GENERAL BRANCH
CHAA AMAHZOUNE
Boulevard Mohammed VI - Local N°1 - Immeuble A5
El Mansour 3
Phone. : 05 35 46 63 60 - Fax : 05 35 46 63 61
Mobile : 06 64 46 08 42
[email protected]
ASSURANCES BERNICHI - GENERAL BRANCH
NAWALE BERNICHI
25, avenue Moulay Idriss II - Immeuble des Anciens Combattants
Magasin N°1 et 2
Phone. : 05 35 40 44 08 - Fax : 05 35 40 44 09
Mobile : 06 61 22 87 46
[email protected]
ASSURANCES CYAC - GENERAL BRANCH
AHMED BENAMARA
Boulevard Nehru - Appartement N°7 - Immeuble Yasmina
Phone. : 05 35 40 13 15 - Fax : 05 35 40 13 20
Mobile : 06 61 06 00 92
[email protected]
ASSURANCES EL OUARYAGHLI - GENERAL BRANCH
ABDERRAHIM EL OUARYAGHLI
56, avenue Biranzarane - Hay Oued Eddahab
Phone. : 05 35 53 89 80 - Fax : 05 35 53 89 83
Mobile : 06 61 74 40 80
[email protected]
ASSURANCES BAHOUS - GENERAL BRANCH
WIDAD BAHOUS
19, rue Moulay Abdellah
Phone : 05 35 36 16 73 - Fax : 05 35 36 16 74
Mobile : 06 61 55 79 94
[email protected]
MISSOUR
ASSURANCES AJNADA - GENERAL BRANCH
ABRHYM AJNADA
Avenue Hassan II Kissariat Jaafer
Phone. : 05 35 58 55 78 - Fax : 05 35 58 55 78
Mobile : 06 17 04 01 84
[email protected]
ASSURANCES HAMOUNI - GENERAL BRANCH
RACHID HAMOUNI
Avenue Hassan II
Phone. : 05 35 58 57 36 - Fax : 05 35 68 40 25
Mobile : 06 61 07 90 68
[email protected]
MOHAMMEDIA
AGENCE MOHAMMEDIA
HIND BADRE
Boulevard Hassan II
Phone. : 05 23 32 12 08 - Fax : 05 23 32 12 10
Mobile : 06 79 79 79 70
[email protected]
ASSURANCES 2R - GENERAL BRANCH
WAFAA LAHLIL
Avenue Farhat Hachad - Immeuble Hoffelé
Phone. : 05 23 30 00 60 / 61 - Fax : 05 23 30 00 62
Mobile : 06 61 16 02 34
[email protected]
ASSURANCES NOUJOUD - GENERAL BRANCH
JALAL BENDAOUD CHERQAOUI
Tranche 12/1 - Immeuble N°2 - N°4 - Hay Al Azhar
Ahl Loghlame
Phone. : 05 22 75 98 76 / 05 22 75 97 17
Fax : 05 22 76 50 36 - Mobile : 06 61 42 78 94
[email protected]
NADOR
Agence Driouch
Abdelhakim EL JAOUHARI
158, boulevard Hassan II - Driouch
Phone. : 05 36 36 73 74 - Fax : 05 37 36 73 73
[email protected]
Agence Selouane
Laila HAMDANE
59, boulevard Mohammed V - Beni Bouyafrour - Cercle Kalia
Selouane Centre
Phone. : 05 36 35 80 30 - Fax : 05 36 35 80 30
Mobile : 06 61 60 71 01
[email protected]
ASSURANCES EL HARCHI - GENERAL BRANCH
AHMED EL HARCHI
91, boulevard Youssef Ibn Tachefine et rue Ibn Rochd - 1er étage
Phone. : 05 36 60 45 31 - Fax : 05 36 60 45 30
Mobile : 06 61 26 22 50
[email protected]
ASSURANCES GOUDAN - GENERAL BRANCH
MOHAMED GOUDAN
126, avenue Youssef Ben Tachefine - B. P. 561
Phone. : 05 36 60 33 56 - Fax : 05 36 60 25 29
Mobile : 06 61 77 18 93
[email protected]
OUARZAZATE
ASSURANCES AGDAL - GENERAL BRANCH
MY OMAR AIT NASSER
27, RDC - Hay El Wahda
Phone. : 05 24 88 84 84 - Fax : 05 24 88 24 41
Mobile : 06 66 96 96 40
[email protected]
ASSURANCES HINTI - GENERAL BRANCH
ABDELLAH HINTI
128, lotissement du Centre
Phone. : 05 24 88 23 03 / 05 24 88 47 10
Fax : 05 24 88 25 15 - Mobile : 06 68 48 26 36
[email protected]
ASSURANCES MOUSSAOUI - GENERAL BRANCH
HASSAN MOUSSAOUI
74, lotissement Al Hizam - Boulevard Moulay Abdellah
Phone. : 05 24 88 39 16 - Fax : 05 24 88 39 19
Mobile : 06 61 74 77 83
[email protected]
OUED ZEM
ASSURANCES AGENCE MANSAR - GENERAL BRANCH
HIND MANSAR
240 bis, boulevard Mohammed V
Phone. : 05 23 52 06 06 - Fax : 05 23 41 76 76
Mobile : 06 71 20 15 64
[email protected]
99
101
EXPANDED NETWORK
OUEZZANE
ASSURANCES OUEZZANE - GENERAL BRANCH
KHALID IBRAHIMI
Quartier Haddadine - Boulevard Bir Anzarane - N°114
Phone. : 05 37 90 84 85 - Fax : 05 37 90 84 85
Mobile : 06 65 70 58 76
[email protected]
ASSURANCES ROUCHDI et CONSORTS
GENERAL BRANCH
MAJDA ROUCHDI
Quartier Agadir - Lotissement Belaach - N°60
Phone. : 05 37 90 75 50 - Fax : 05 37 90 75 51
Mobile : 06 70 81 79 93
[email protected]
CVT OUEZZANE
LABED
Km 3 - Route Fès - Ouezzane
Phone. : 05 37 46 02 25 - Fax : 05 37 46 02 25
Mobile : 06 61 18 59 95
[email protected]
OUJDA
Agence Oujda
Soukaina FENNOUCHI
Route de Taza - Lotissement Jaada - N°10
Phone. : 05 36 51 06 07 - Fax : 05 36 51 04 08
Mobile : 06 61 42 78 00
[email protected]
ASSURANCES L’IMPERIAL - GENERAL BRANCH
MOUNIA ELFETTOUH
76, boulevard Mohammed V - Résidence Mabrouka
Phone. : 05 36 70 58 00 - Fax : 05 36 70 41 41
Mobile : 06 66 14 82 97
[email protected]
ASSURANCES AL FAHD - GENERAL BRANCH
BADIA OUDGHIRI IDRISSI
40, Zankat Abdelmoumen
Phone. : 05 37 73 02 45 / 05 37 26 02 68
Fax : 05 37 73 75 36 - Mobile : 06 68 53 93 06
[email protected]
ASSURANCES NAHID - GENERAL BRANCH
NAHID HAKMAOUI
Boulevard El Fatouaki - Immeuble Moumen - N°23 - 1er étage
Appartement N°2
Phone. : 05 36 68 84 04 - Fax : 05 36 68 84 04
Mobile : 06 78 48 06 75
[email protected]
ASSURANCES AL MAJD - GENERAL BRANCH
MUSTAPHA BOULHIMEZ
Rue El Ganzra - Immeuble B - Appartement N°1 - Agdal
Phone. : 05 37 68 02 90 / 05 37 68 02 28
Fax : 05 37 68 03 06 - Mobile : 06 64 13 68 80
[email protected]
CVT JRADA
KHALID LAMKADDEM
Route d’Oujda - Km 4 - Laouinate - B. P. 8
Phone. : 05 36 82 27 68 - Fax : 05 36 82 27 68
Mobile : 06 61 48 61 65
[email protected]
OULED TEIMA
ASSURANCES OULED TEIMA - GENERAL BRANCH
ALAMI OUALI BRAHIM
76, boulevard Mohammed V - Lotissement Mouisset
Phone. : 05 28 52 19 12 - Fax : 05 28 52 19 12
Mobile : 06 66 46 84 00
[email protected]
RABAT
ASSURANCES ANGAD - GENERAL BRANCH
HAKIM SBIA
2, rue Oum El Banine - 1er étage - Appartement N°1
Phone. : 05 36 70 80 92 - Fax : 05 36 70 80 91
Mobile : 06 61 19 87 01
[email protected]
Agence Hassan II
Imane MARROS
Magasin N°5 - Résidence Ifrane - Avenue Hassan II - Agdal
Phone. : 05 37 69 69 00 - Fax : 05 37 69 69 03
Mobile : 06 61 08 78 48
[email protected]
ASSURANCES EDAGHRI - GENERAL BRANCH
FADOUA EDDAGHRI
11, avenue Ibn Rochd
Phone. : 05 36 68 70 24 - Fax : 05 36 68 70 36
Mobile : 06 62 38 70 96
[email protected]
Agence Rabat Mokhtar Jazouli
Issam FAKHSY
95, avenue Mokhtar Jazouli
Phone. : 06 75 01 39 32 - Fax : 06 75 01 38 60
Mobile : 06 61 41 53 81
[email protected]
ASSURANCES EL GRARI - GENERAL BRANCH
ALI EL GRARI
112, boulevard Allal Ben Abdallah
Phone. : 05 36 68 37 18 - Fax : 05 36 69 74 72
Mobile : 06 61 08 66 42
[email protected]
Agence Rabat Tour Hassan
IBTISSAM BELHAJ
Immeuble Omniprise - Angle avenue Al Alaouite
et rue Al Mariniyine
Phone. : 05 37 73 74 20 / 05 37 73 74 32
Fax : 05 37 73 74 38
[email protected]
ASSURANCES EL HOUSSINE CHTIOUI
GENERAL BRANCH
EL HOUSSINE CHTIOUI
Rue Mohammed Abdou - Immeuble Es Saâda
Bloc C - 2ème étage - Appartement N°4
Phone. : 05 36 70 12 12 - Fax : 05 36 70 22 23
Mobile : 06 61 93 60 23 - 06 61 28 02 28
[email protected]
Agence Temara
Khadija CHAHID
Immeuble N°6 - Magasin N°12 - Résidence Jardin des Oudayas
Quartier Guich des Oudayas
Phone. : 05 37 60 41 60 - Fax : 05 37 60 41 60
Mobile : 06 61 21 22 91
[email protected]
ASSURANCES ASSAI - GENERAL BRANCH
BOUCHREB EL HASSAN
281, bd. Mohammed V
Phone. : 05 37 70 99 69 / 05 37 70 71 36
Fax : 05 37 70 18 30 - Mobile : 06 61 28 26 58
[email protected]
ASSURANCES BELBACHIR - GENERAL BRANCH
FAIZA BELBACHIR
5, rue Tadla Aviation
Phone. : 05 37 65 77 50 / 05 37 75 22 32
Fax : 05 37 75 22 63 - Mobile : 06 61 17 85 61
[email protected]
ASSURANCES HAMMICH - GENERAL BRANCH
MOHAMED HAMMICH
29, avenue Ibn Sina - Appartement N°5
Angle rue Al Khatawat - 10 000 Agdal
Phone. : 05 37 77 71 00 - Fax : 05 37 77 71 01
Mobile : 06 61 09 55 00
[email protected]
ASSURANCES LAHRICHI - GENERAL BRANCH
FATIHA LAHRICHI
Immeuble A - Bureau N°4 - Centre Commercial Al Manal
El Menzeh
Phone. : 05 37 79 00 49 - Fax : 05 37 79 00 49
Mobile : 06 61 59 92 89
[email protected]
ASSURANCES LARGUET JDAINI - GENERAL BRANCH
BOUJEMAÂ LARGUET
29, rue Patrice Lumumba
Phone. : 05 37 72 34 28 - Fax : 05 37 72 71 36
Mobile : 06 61 21 00 18
[email protected]
ASSURANCES L’AVENIR - GENERAL BRANCH
ABDELAZIZ IDRISSI
4, rue Al Kahira - N°22 et 23
Phone. : 05 37 70 80 35 - Fax : 05 37 26 19 91
Mobile : 06 61 17 11 49
[email protected]
ASSURANCES LES PALMIERS - GENERAL BRANCH
MOUNIA BERRADA
8 bis - Rue Dayet Roumi - Agdal
Phone. : 05 37 77 41 24 - Fax : 05 37 77 44 09
Mobile : 06 61 16 28 81
[email protected]
ASSURANCES OUDAYAS - GENERAL BRANCH
RACHIDA YACOUBI
14, avenue Atlas - Agdal
Phone. : 05 37 68 39 39 - Fax : 05 37 68 11 67
Mobile : 06 61 20 96 81
[email protected]
ASSURANCES INMASSUR - GENERAL BRANCH
ABDELJALIL BENADADA
125, avenue Allal Ben Abdellah - Rabat
Phone. : 05 37 70 81 18 - Fax : 05 37 70 78 95
Mobile : 06 63 62 10 12
[email protected]
ASSURANCES R’BATI - GENERAL BRANCH
ABDERRAHIM HAJJALI
4, rue Benzerte
Phone. : 05 37 70 90 09 - Fax : 05 37 70 90 12
Mobile : 06 61 13 75 72
[email protected]
ASSURANCES KETTASUR - GENERAL BRANCH
HICHAM KETTANI
3, avenue Kebibat - Immeuble Habous
Phone. : 05 37 20 44 66 - Fax : 05 37 20 44 55
Mobile : 06 61 37 66 06
[email protected]
CVT RABAT Q. I. TAKADDOUM
NOURA BEKKALI AISSAOUI
Lot N°15 D bis - Q. I. Takadoum
Phone. : 05 37 75 40 75 - Fax : 05 37 75 40 61
Mobile : 06 60 52 21 94
[email protected]
ASSURANCES KHAYATI DOGMI - GENERAL BRANCH
MY DRISS KHAYATI
2, place Aboubakr Essedik - Appartement N°2
1er étage - Agdal
Phone. : 05 37 77 53 82 - Fax : 05 37 68 68 51
Mobile : 06 70 44 33 01
[email protected]
RICH
ASSURANCES OUTAHAR ASSUR- GENERAL BRANCH
MOHAMED OUTAHAR
30, rue El Qods
Phone. : 05 35 58 90 83 - Fax : 05 35 58 92 30
Mobile : 06 66 38 01 50
[email protected]
EXPANDED NETWORK
Route de Tiznit Centre
Agence Sidi Bibi
M’BAREK BIGAJDA
Route de Tiznit Centre
Phone. : 05 28 81 64 68 - Fax : 05 28 81 64 68
[email protected]
SAFI
ASSURANCES ALIOUI - GENERAL BRANCH
ALIOUI HAJJAJ
Lotissement Lalla Hnia Hamria - Lot N°49
Phone. : 05 24 46 46 78 - Fax : 05 24 46 46 83
Mobile : 06 61 21 12 49 / 06 63 14 88 01
[email protected]
ASSURANCES BABBOUH - GENERAL BRANCH
MED YASSER BABBOUH
22, avenue de la Liberté
Phone. : 05 24 61 28 53 - Fax : 05 24 61 28 52
Mobile : 06 61 23 63 01
[email protected]
ASSURANCES OUAZIZ - GENERAL BRANCH
MOUNIR OUAZIZ
1, rue de Lisbonne - Safi
Phone. : 05 24 46 45 80 - Fax : 05 24 46 28 69
Mobile : 06 61 16 47 14
[email protected]
SALÉ
Agence SalÉ Hay Salam
Soumaya ALOUAH
Hay Salam - Secteur 3 - N°851
Phone. : 05 37 81 40 66 - Fax : 05 37 81 43 25
Mobile : 06 73 72 53 59
[email protected]
Agence Salé Tabriquet
Zineb EL GORFTI
Avenue 6 Novembre - Résidence ONCF - Magasin N°3
Place de la Gare
Phone. : 05 37 85 29 45 - Fax : 05 37 85 36 66
Mobile : 06 61 10 46 55
[email protected]
ASSURANCES ABOUELFATH - GENERAL BRANCH
MUSTAPHA ABOULFATH
Avenue Hassan II - Complexe Bab Sala - Immeuble Chmaou
Magasin M2 - Bettana
Phone. : 05 37 81 36 81 - Fax : 05 37 81 35 67
Mobile : 06 61 40 24 44
[email protected]
ASSURANCES AL MIHANIA - GENERAL BRANCH
YOUSSEF FAKIHI
Avenue Bouregreg - N°1071 - Sala Al Jadida
Phone. : 05 37 53 48 39 - Fax : 05 37 53 48 37
Mobile : 06 65 20 84 89
[email protected]
ASSURANCES DRISSI SIDI SAFOUANE
GENERAL BRANCH
DRISSI SIDI SAFOUANE
Rue Salah Sarghini - N°108 - Magasin N°2 - Hay Chmaou
Route de Kénitra
Phone. : 05 37 78 10 10 - Fax : 05 37 78 11 12
Mobile : 06 61 05 22 05
[email protected]
ASSURANCES EL MAMOUN - GENERAL BRANCH
MAMOUN BENNIS
6, avenue 2 Mars
Phone. : 05 37 88 18 66 - Fax : 05 37 88 18 66
Mobile : 06 61 17 10 47
[email protected]
ASSURANCES EZZIANI - GENERAL BRANCH
MORAD EZZIANI
Immeuble 1 a - Résidence Kasbah Hay Nahda 1
Phone. : 05 37 75 98 92 - 05 37 75 04 28
Fax : 05 37 75 98 85 - Mobile : 06 61 42 66 89
[email protected]
ASSURANCES OUSSAMA - GENERAL BRANCH
OUSSAMA AMINE EL BAKKALI
Bloc DL - N°45 - Kouass Yaacoub El Mansour
Phone. : 05 37 29 38 42 / 05 37 29 38 54
Fax : 05 37 29 38 78 - Mobile : 06 61 86 69 36
[email protected]
SEFROU
SIDI BENNOUR
ASSURANCES AL KAWTHAR - GENERAL BRANCH
FAIZA GUENNOUNI
Hay Lamkassem - N°24 - Lotissement Jnane Elma
Ouled Adloun
Phone. : 05 35 96 97 83 - Fax : 05 35 96 98 28
Mobile : 06 64 90 55 05
[email protected]
ASSURANCES EL KORCHI - GENERAL BRANCH
NOURA EL KORCHI
Appartement N°5 - Immeuble Annakhil - Boulevard des F.A.R.
Phone. : 05 23 35 90 37 - Fax : 05 23 36 91 18
Mobile : 06 70 63 96 69
[email protected]
ASSURANCES JAWHARA - GENERAL BRANCH
MOHAMMED SAKOUT ANDALOUSSI
Immeuble Al Akhawane - N°62 - Appartement N°4
Route Boulmane
Phone. : 05 35 96 97 95 / 05 35 66 26 01
Fax : 05 35 66 20 02 - Mobile : 06 68 75 43 02
[email protected]
SEMARA
ASSURANCES OMAR ABDELAHI - GENERAL BRANCH
OMAR LEMBARKI
Boulevard Hassan II - N°274
Phone. : 05 28 88 73 31 - Fax : 05 28 88 73 29
Mobile : 06 61 17 83 56
[email protected]
SETTAT
ASSURANCES PROXIMA - GENERAL BRANCH
FATIMA LAARIFI
Boulevard Mohammed V - N°30 - Immeuble El Khair - N°37 et 38
Phone. : 05 37 85 14 37 / 05 37 85 14 57
Fax : 05 37 85 14 31 - Mobile : 06 61 15 79 19
[email protected]
ASSURANCES DE LA PLACE - GENERAL BRANCH
ABDELJABBAR ALALGUI
Rue Pasteur - Résidence Annakhil - B. P. 654
Phone. : 05 23 40 50 14 - Fax : 05 23 40 17 17
Mobile : 06 61 16 66 74
[email protected]
ASSURANCES TAOUSI - GENERAL BRANCH
RACHID TAOUSI
11, avenue Mohammed V - Appartement N°1 - Tabriquet
Phone. : 05 37 85 30 10 - Fax : 05 37 85 30 09
Mobile : 06 65 10 43 12
[email protected]
ASSURANCES EL YACOUBI - GENERAL BRANCH
Karim EL YACOUBI
Place de la Liberté
Phone. : 05 23 40 21 09 - Fax : 05 23 40 21 09
Mobile : 06 66 17 10 49
[email protected]
CVT SALE LAAYADA
BRAHIM BELCADI
Route de la 1ère Bafra - N°1 - Laayayda
Phone. : 05 37 87 54 01 - Fax : 05 37 87 54 01
Mobile : 06 64 81 93 54
[email protected]
ASSURANCES LES SETTATIS - GENERAL BRANCH
ABDELKRIM RADI
Boulevard la Princesse Lalla Aïcha - Lotissement l’Orphelinat
Lot N°11
Phone. : 05 23 72 27 37 - Fax : 05 23 72 26 23
Mobile : 06 62 26 15 13
[email protected]
SEBT OULAD NEMMA
ASSURANCES BENI MOUSSA MAAOUNI
GENERAL BRANCH
MOHAMED ALOUANE
73 BE - Boulevard Bir Anzarane
Phone. : 05 23 47 39 65 - Fax : 05 23 47 25 77
Mobile : 06 61 20 22 05
[email protected]
103
ASSURANCES SETTASSUR - GENERAL BRANCH
KHALID HERRADI
Boulevard la Princesse Lalla Aïcha - Immeuble N°39
Appartement N°2
Phone. : 05 23 40 35 01 - Fax : 05 23 40 35 01
Mobile : 06 65 66 95 69
[email protected]
SIDI KACEM
ASSURANCES ASSURAMI - GENERAL BRANCH
ABDELOUAHED BENERRAMI
9, rue 5 - El Hay Al Jadid
Phone. : 05 37 59 64 26 - Fax : 05 37 59 66 11
Mobile : 06 68 88 91 16 - 06 61 77 22 12
[email protected]
ASSURANCES BENZEROUAL - GENERAL BRANCH
BOUCHRA BENZEROUAL
Phone. : 05 37 59 45 11 - Fax : 05 37 59 45 12
Mobile : 06 63 04 82 23
[email protected]
ASSURANCES ZENNOUHI - GENERAL BRANCH
DRISS ZENNOUHI
Rue 23 - N°23 (en face du café Najmat Gharb)
Phone. : 05 37 59 66 48 - Fax : 05 37 59 66 47
Mobile : 06 61 08 89 24
[email protected]
SIDI SLIMANE
CVT SIDI SLIMANE
MOHCINE BENJEDDOU
128, avenue Moukaouama
Phone. : 05 37 50 33 34 - Fax : 05 37 50 48 99
Mobile : 06 64 24 10 41
[email protected]
SIDI YAHIA EL GHARB
AGENCE SIDI YAHIA EL GHARB
LOUBNA HIMMICHE
Hay El Wahda - N°1 - Groupe 4 - Bloc A - N°2
Phone. : 05 37 30 03 54 - Fax : 05 37 30 03 54
Mobile : 06 70 48 94 12
[email protected]
SOUK LARBAA
ASSURANCES NOVASSUR - GENERAL BRANCH
BRAHIM LARABI
Phone. : 05 37 90 13 13 - Fax : 05 37 90 15 69
Mobile : 06 61 93 32 70
[email protected]
105
EXPANDED NETWORK
SOUK SEBT
CVT SOUK SEBT
FATIMA EZZAHRA ENHAS
Quartier Sidi Hadri - Route Beni Mellal
Phone. : 05 23 47 20 64 - Fax : 05 23 43 02 63
Mobile : 06 62 75 14 95
[email protected]
TANGER
ASSURANCES AFAILAL - GENERAL BRANCH
ABDELILAH AFAILAL
Boulevard Moulay Ismail - Résidence Ousama - Bloc A - N°1
Phone. : 05 39 95 79 39 - Fax : 05 39 35 16 95
Mobile : 06 61 16 75 38
[email protected]
ASSURANCES BOUMOUHSEN - GENERAL BRANCH
YOUSSEF BOUMOUHSEN
Résidence Hamza - Bureau N°3 - Boulevard Moulay Youssef
Phone. : 05 39 34 17 65 - Fax : 05 39 34 17 66
Mobile : 06 61 24 21 65
[email protected]
ASSURANCES CHAAT - GENERAL BRANCH
MOHAMED CHAAT
Avenue Mahatmaghandi 26 - Étage 1 - Appartement N°6
(adresse de Correspondance)
Mobile : 06 52 43 75 47
[email protected]
ASSURANCES DU DETROIT - GENERAL BRANCH
MED TAMSAMANI
8, place de France - B. P. 2089
Phone. : 05 39 93 28 31 - Fax : 05 39 93 06 63
Mobile : 06 61 14 97 86
[email protected]
ASSURANCES EL KASRI - GENERAL BRANCH
MOUNIR EL KASRI
Lotissement Ennahda 11 - Avenue El Qods
Phone. : 05 39 95 98 99 - Fax : 05 39 95 98 99
Mobile : 06 61 72 78 36 - 06 65 28 04 07
[email protected]
ASSURANCES LAREDO - GENERAL BRANCH
MOHAMMED HOUAOUI
140, avenue Agadir (ex. Anfa)
Phone. : 05 39 93 30 03 - Fax : 05 39 93 29 99
Mobile : 06 68 85 03 81
[email protected]
ASSURANCES MOURABET - GENERAL BRANCH
SANAA MOURABET
54, Boulevard Pasteur - 1er étage - N°29
Phone. : 05 39 33 41 77 - Fax : 05 39 33 42 00
Mobile : 06 61 40 01 71
[email protected]
AGENT VIVIER TANGER
RACHID TYBA
Benimakada - Lotissement Jirrari 3 - Lot N°1048
Phone. : 05 39 35 08 73 - Fax : 05 39 35 08 73
Mobile : 06 68 70 28 07
[email protected]
CHAAIRI ASSURANCES SARL - GENERAL BRANCH
MOUNIA CHAAIRI
Avenue de la Résistance - Immeuble N°67 - N°3
Phone. : 05 39 34 31 90 - Fax : 05 39 34 31 91
Mobile : 06 61 10 57 08
[email protected]
TANTAN
ASSURANCES BENKHANFAR - GENERAL BRANCH
MED BENKHANFAR
27, boulevard Ibn Sina - B. P. 103
Phone. : 05 28 87 79 38 - Fax : 05 28 76 60 75
Mobile : 06 62 19 21 76
[email protected]
TAOUNATE
Agence Issaguen
Naoual DEKKAR
Route El Wahda - Issaguen Centre sur Hamam Tidghine
Al Hoceima
Phone. : 05 39 81 30 06 - Fax : 05 39 81 30 01
Mobile : 06 64 05 13 86
[email protected]
ASSURANCES EL BAKKOURI - GENERAL BRANCH
ADIL EL BAKKOURI
Boulevard Mohammed V
Phone. : 05 35 68 93 51 - Fax : 05 35 62 77 27
Mobile : 06 61 35 18 28
[email protected]
EL KHANCHOUFI ASSURANCES SARL
GENERAL BRANCH
NORA ELKHANCHOUFI
Rue Saadienne
Phone. : 05 35 62 89 13 - Fax : 05 35 62 87 63
Mobile : 06 66 50 20 17
[email protected]
TAOURIRT
ASSURANCES FAGROUD - GENERAL BRANCH
LAHSENE FAGROUD
216, boulevard Moulay Abdellah - 1er étage
Phone. : 05 36 67 99 72 - Fax : 05 36 67 97 54
Mobile : 06 61 23 79 25
[email protected]
TARGUIST
TEMARA
CVT TARGUIST
AHMED BOUAYAD
Commune Urbaine Targuist
Phone. : 05 39 80 94 98 - Fax : 05 39 80 94 98
Mobile : 06 61 18 78 59
[email protected]
ASSURANCES KHACHANE - GENERAL BRANCH
ABDELKHALEK KHACHANE
251, boulevard du Caire - Quartier des Alaouites
Phone. : 05 37 61 04 86 - Fax : 05 37 61 10 34
Mobile : 06 54 55 28 09
[email protected]
TAROUDANT
ASSURANCES TEMASSUR - GENERAL BRANCH
AMAR LAKHAL
Avenue Hassan II - Immeuble N°2 - Appartement N°3
Phone. : 05 37 64 18 41 - Fax : 05 37 64 01 49
Mobile : 06 63 44 19 17
[email protected]
Agence Taroudant
Hafida OULBAZ
Route Ouled Aarafa - Quartier Mhaita
Phone. : 05 28 85 25 26 - Fax : 05 28 85 25 27
Mobile : 06 61 70 25 91
[email protected]
ASSURANCES RIHAB - GENERAL BRANCH
MERYEM BACHARI
13, route de Marrakech - Municipalité de Ouled Ben Rhil
Phone. : 05 28 53 15 15 - Fax : 05 28 53 15 15
Mobile : 06 55 47 71 87
[email protected]
TATA
ASSURANCES TATA - GENERAL BRANCH
MOHAMED LEMRIS
6, avenue Mohammed VI
Phone. : 05 28 80 22 30 - Fax : 05 28 80 22 30
Mobile : 06 62 88 97 00
[email protected]
TAZA
ASSURANCES BENNANI - GENERAL BRANCH
HASSAN BENNANI
23, place de l’Indépendance
Phone. : 05 35 67 33 28 / 05 35 67 33 07
Fax : 05 35 67 07 63 - Mobile : 06 61 17 42 23
[email protected]
ASSURANCES TOUZANI - GENERAL BRANCH
RACHAD TOUZANI
Immeuble Yaakoubia - Avenue Mohammed V - 1er étage
Appartement N°1
Phone. : 05 35 67 39 40 - Fax : 05 35 67 25 05
Mobile : 06 61 33 81 49
[email protected]
FRIOUATO ASSURANCE SARL
BOUKARAI HASSAN
Cité Al Mahatta - Boulevard Mohammed VI
Phone. : 05 35 28 24 20 - Fax : 05 35 28 21 11
Mobile : 06 69 16 64 84
[email protected]
ASSURANCES YAMNA - GENERAL BRANCH
MOHAMED EL KENDOUDI
Lot N°9 - Lotissement Belkhir - Boulevard Hassan Ier
Phone. : 05 37 61 31 34 - Fax : 05 37 61 24 04
Mobile : 06 61 34 95 50
[email protected]
TÉTOUAN
ASSURANCES EL KASIMI - GENERAL BRANCH
MAOUHIB KASMI
17, avenue Mohammed V - Appartement N°2
Phone. : 05 39 96 42 99 - Fax : 05 39 96 43 01
Mobile : 06 64 17 98 80
[email protected]
ASSURANCES EL YACOUBI DU NORD
GENERAL BRANCH
HATIM BOUZALMAT
Avenue des F.A.R. - Résidence Ismailia - Bloc B - N°3
Phone. : 05 39 13 21 91 - Fax : 05 39 70 90 90
Mobile : 06 61 13 21 91
[email protected]
ASSURANCES GUESSOUS et BENET
GENERAL BRANCH
ABDELHAMID GUESSOUS
8, rue Achra Mai
Phone. : 05 39 71 02 68 - Fax : 05 39 71 02 69
Mobile : 06 61 40 71 63
[email protected]
ASSURANCES L HAMMANI - GENERAL BRANCH
MOUNIBA LHAMMANI
Avenue des F.A.R. - Immeuble N°223 - 1er étage - N°2
Phone. : 05 39 99 73 49 - Fax : 05 39 99 73 54
Mobile : 06 61 92 52 89
[email protected]
HALIA ASSURANCES SARL
AMAGHOUZ Al Mouatassim
Rue Khénifra - Rue 2 - N°8 - M’hanech II
Phone. : 05 39 70 02 07 - Fax : 05 39 97 02 08
Mobile : 06 66 13 49 37
[email protected]
TIFLET
ASSURANCES ZEMMOUR TIFLET
GENERAL BRANCH
ASMAA KHAMLICH
Phone. : 05 37 51 12 82 - Fax : 05 37 51 12 82
Mobile : 06 63 65 67 10
[email protected]
CVT TIFLET
NOUREDDINE HAYYANI
Km 2, route de Rabat
Phone. : 05 37 51 53 22 - Fax : 05 37 51 53 23
Mobile : 06 61 92 00 78
[email protected]
TINGHIR
ASSURANCES IGHIR - GENERAL BRANCH
MOUNIR AABI
Phone. : 05 24 83 53 65 - Fax : 05 24 83 53 65
Mobile : 06 66 16 52 19
[email protected]
ASSURANCES TINGHIR - GENERAL BRANCH
JAMAL HOUASSI
Phone. : 05 24 83 54 46 - Fax : 05 24 83 54 46
Mobile : 06 63 62 41 78
[email protected]
TIZNIT
ASSURANCES AIT BAAMRANE - GENERAL BRANCH
ABDELFATTAH EL KOURAICHI
21, lotissement Al Wahda - Cité El Youssoufia
Phone. : 05 28 60 22 55 - Fax : 05 28 60 22 44
Mobile : 06 68 59 66 74
[email protected]
ASSURANCES AZAGHAR - GENERAL BRANCH
SAID OUBOUDAOUD
42, 1er étage - Bloc “D” - Les Amicales des Fonctionnaires
Phone. : 05 28 60 23 44 - Fax : 05 28 60 24 39
Mobile : 06 61 36 95 04
[email protected]
YOUSSOUFIA
ASSURANCES EDDAMAN - GENERAL BRANCH
MAJDOULINE EL GOUH
Lot N°83 - ERAC - Hay Hassani - N°1
Phone. : 05 24 66 03 33 - Fax : 05 24 66 03 33
Mobile : 06 13 01 75 88
[email protected]
ZAGORA
ASSURANCES ZAGORA - GENERAL BRANCH
ABDELKADER BOUNAR
65, Hay Moussala - 45 900 Zagora
Phone. : 05 24 84 79 41 - Fax : 05 24 84 79 44
Mobile : 06 68 59 25 49
[email protected]

WORD FROM THE CHAIRMAN - SAHAM Assurance Maroc

Transcription

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