The Impact and Responsibilities Inherent in a Signature
Transcription
The Impact and Responsibilities Inherent in a Signature
SPÉCIALISTE 10 LE THE FMSQ MAGAZINE Vol. 10 no. 4– December 2008 Sogemec Assurances, en constante évolution voir texte p. 39 LE SPÉCIALISTE MAGAZINE DE LA FÉDÉRATION DES MÉDECINS SPÉCIALISTES DU QUÉBEC EDITORIAL COMMITTEE Dr. Bernard Bissonnette Dr. Maurice Boudreault Dr. Daniel Doyle Me Sylvain Bellavance Nicole Pelletier, APR, Delegated Publisher Patricia Kéroack, Communication Consultant and Responsible for publications REVISION Angèle L’Heureux GRAPHIC DESIGNER Dominic Armand TRANSLATION Anne Trindall PRINTING Impart Litho PUBLICITY France Cadieux Tél. : 514 350-5274 ou 1 800 561-0703 Téléc. : 514 350-5175 [email protected] CIRCULATION 12 000 copies PUBLICATIONS MAIL Mailing Indicia 40063082 LEGAL DEPOSIT 4th quarter 2008 Bibliothèque nationale du Québec ISSN 1206-2081 Le Spécialiste is published 4 times per year by the Fédération des médecins spécialistes du Québec : 2, Complexe Desjardins, porte 3000, C.P. 216, succ. Desjardins, Montréal (Québec) H5B 1G8 Tel.: 514-350-5000 Fax: 514-350-5175 Internet: www.fmsq.org E-Mail: [email protected] Summary 7 Word from the President 8 In the News 14 In the News 18 Did You Know That ... 19 Economy, Politics and Negotiations Visit of Operating Rooms: An Unprecedented Operation Sharing Psychiatric Care: A Pilot Project Le Spécialiste: 10 Full Years! (Final Chapter) Did You Know… 23 Legal Affairs 25 Great Names in Quebec Medicine 27 Continuing Professional Development GST and QST The When and Where Dr. Michel G. Bergeron CPD is a Continuing Proposition 28 DOSSIER 37 Groupe Fonds des professionnels 38 Sogemec Assurances Medical Expertise: The Impact and Responsibilities Inherent in a Signature All pharmaceutical product advertisement's have been approved by the Pharmaceutical Advertising Advisory Board (PAAB). The Fédération des médecins spécialistes du Québec represents the following specialties: Allergy and Clinical Immunology, Anesthesiology, Cardiac Surgery, Cardiology, Community Health, Dermatology, Diagnostic Radiology, Emergency Medicine, Endocrinology, Gastroenterology, General Surgery, Geriatrics, Hematology and Medical Oncology, Internal Medicine, Medical Biochemistry, Medical Genetics, Medical Microbiology and Infectious Diseases, Nephrology, Neurology, Neurology, Nuclear Medicine, Obstetrics and Gynecology, Ophthalmology, Orthopedics, Otorhinolaryngology, Pathology, Pediatrics, Physiatry, Plastic Surgery, Pneumology, Psychiatry, Radiation Oncology, Rheumatology and Urology. CCAB audits the medical specialists and residents database (10,105 copies audited for June 2008) The FMSQ also distributes around 1,000 copies to Researchers and Professors of the 4 Medical Faculties in Quebec, as well as managers and leaders of the Québec healthcare system. 40 Members Services 41 Mot du président Commercial Benefits Économie, politique et négociation This Edition’s advertisers: The authors of signed articles are sole responsible for the opinions expressed therein. Cover Page Information Artist Manon Otis produced for the FMSQ on demand, the painting Congrès… des spécialistes which figures in part in the bottom of the page. • Bell • Club Voyages Berri • Groupe Fonds des professionnels • IMS Health Canada • Ipso Facto • La Personnelle • RBC - Banque Royale • Sogemec Assurances • Solutions Cliniques • Valeant Canada L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 5 PUBLIREPORTAGE Facturation.net • par Suzanne Dorion Directrice, division Québec Service de facturation de Solutions Cliniques Voici comment vous pourriez trouver 10 000 $ dans le fond de vos poches. Assise confortablement dans mon salon, je revois méticuleusement mes dépenses mensuelles qui ont littéralement vidé mes poches! Je dois couper un peu partout ! Visitez le site www.solutionscliniques.ca/facturation (cliquez sur les menus « calculateur ») et découvrez les montants supplémentaires que vous pourriez obtenir en optimisant ce secteur de votre facturation. Déformation professionnelle me direz-vous, mais cela me fait penser à vous, chers médecins, et je me mets à rêver d’avoir votre salaire… Mais encore là, combien d’entre vous vivez la même situation que moi ? Il est également primordial de vous attaquer à votre vache à lait, c’est-à-dire vos revenus RAMQ et de vous demander : « comment va ma facturation RAMQ ? ». Trouver 10 000 $ dans le fond de vos poches vous permettrait certainement de vous offrir ce petit quelque chose qui vous fait rêver… Bref, misez sur ce qui va bien et modifiez ce qui va moins bien. Par exemple, si vous avez un employé performant qui connaît mieux que personne votre facturation, misez sur lui en lui offrant de meilleurs outils de travail. En revanche, si votre personnel est inexpérimenté en facturation, pensez à confier cette tâche à une firme externe qui s'assurera de tout facturer ce qui vous revient. Bonne nouvelle pour vous ! Il vous est possible d’augmenter votre salaire, et ce, sans même augmenter votre charge de travail. La solution : appliquer les principes d’optimisation de votre facturation développés par le Dr Pierre Dorion au début des années 1980. Voici ces principes en 4 étapes simples, qui vous permettront de trouver ce fameux 10 000 $. 1. Facturer tout le travail fait, incluant la facturation privée. 2. Facturer conformément aux règles des manuels. 3. Facturer conformément aux normes de votre discipline. N'oubliez jamais que quels que soient vos besoins, l’optimisation de votre facturation est capitale pour augmenter vos revenus. L’optimisation étant d’ailleurs la marque de commerce de Solutions Cliniques – Facturation.net, nos différents plans de services peuvent combler tous vos besoins. Nous travaillons avec votre personnel de soutien de façon à l’aider, à lui donner la formation adéquate ainsi qu'à lui offrir la vérification de son travail lorsque requis. Informez-vous, cela ne coûte rien et après tout, dans plus de 90 % des cas, les médecins qui optent pour Facturation.net trouvent 10 000 $ dans le fond de leurs poches ! 4. Facturer en moins de temps. La première étape est la plus importante. Questionnez-vous : traduisezvous réellement tout votre travail en facturation, incluant les services non assurés par la RAMQ et les services rendus aux patients non assurés par le régime ? À titre d'exemple, facturez-vous au patient la prescription téléphonique, les frais exigibles pour un rendez-vous manqué ou la rédaction d’un rapport du gouvernement ? Si vous êtes médecin de famille, avez-vous mis sur pied un système de forfaits (block fee), vous permettant d’obtenir environ 100 $ par patient pour les services non assurés ? Cette section de votre pratique est souvent faite bénévolement. Pour ma part, je me remets le nez dans mon état de compte bancaire à la recherche de mon 10 000 $ qui sera, je ne le crains, plus difficile à trouver ! Du nouveau ! Consultez notre site Web pour plus de renseignements sur le sujet : www.solutionscliniques.ca/publication Avec Facturation.net votre facturation médicale, un véritable jeu d’enfant... Facturation.net vous débarrasse des problèmes et des erreurs qui vous font perdre temps et argent. Accessible de partout par Internet, il est le système de facturation le plus simple et le plus efficace sur le marché. Simplifiez-vous la vie ! Téléphonez-nous dès aujourd’hui. 1 866 3FACNET (332-2638) www.facturation.net Un produit de WORD FROM THE PRESIDENT Dr. GAÉTAN BARRETTE Economy, Politics and Negotiations ike it or not, the economy is the subject dominating people’s lives at the moment and it is reasonable to think that this situation will continue for the next 12 to 18 months, perhaps even slightly longer. If we add to this all the elections we have just gone through in North America, we may well believe that there is a sense of transition, shifting and changing cycles in the very air we breathe. With the CHUM saga now ending, the fee measures taken (the fees themselves, teaching, research) finally put into effect, and various current matters being dealt with, we must immediately turn our attention to new subjects – in a totally different context. L made alliances in preparation for the 2010 negotiations. The idea of bringing everything together in 2010 is not random; it is a plan. Evidence of this is the fact that the Association des pharmaciens des établissements de santé du Québec, which began to apply pressure, has just been presented with a temporary financial agreement that ends in… 2010! Everyone is together: that has to be a first for Quebec. But it’s not a first in British Columbia, where similar situations have been dealt with by means of a special “mega-law” on no less than three occasions. The plan is clear. I invite you to pause and take stock of the road we EVERYONE IS IN THE SAME BOAT: ALL PUBLIC SECTOR have travelled. There is no doubt about the seriousCOLLECTIVE AGREEMENTS EXPIRE IN 2010, ness of the present economic situation. However, it serves to amplify the importance of having taken certain INCLUDING THE AGREEMENTS WITH THE MEDICAL FEDERATIONS measures in 2006, in addition to those we may have to take in 2010. There is the importance of the opportune timing However that may be, the present economic situation is an of our latest negotiations: opportune because nobody sees the interesting one. First of all, the recession will be finished in 2010 future at the moment action is taken. Imagine where we would with an upturn starting, regardless of its strength. But above all, be now if we had given way in 2006? It would be horrific! But matters will have changed at that point because our neighbour, let’s amuse ourselves a little. Yes, we have made significant Ontario, will have joined our camp – i.e. they will be receiving gains, but we did not envisage the extraordinary impact our equalization payments. The never-ending argument about position would have later on. We knew, and said at the time, “Quebec’s collective wealth (poverty)” will then cease. But the that the full value of our agreement lay in the fact it was spread Ontario government is not half-witted and it no doubt sees the same economic forecasts as economists, yet it has just awarded over time. It was an enormous concession (unbelievable, in fact!) and we made it to ensure maximum gains on our part. We had 12.25% in fee increases, together with a whole range of measures worth hundreds of millions of dollars. This may also no concept of the situation as it is today. Without having planned be the case in the Maritime provinces. So?!? At the same time, it, we have helped the Quebec government and population. everyone is undertaking to maintain an annual increase in health That’s right! Remember that at the beginning of the election funding of at least 5%. So, we have to prepare ourselves, and campaign, it was announced that Quebec would be deficit-free that is what we are doing, because there is absolutely no in 2009 and 2010. On November 4 this year, Mrs. Jérôme-Forget question of us starting to fall below the Canadian average once spoke of a slight surplus for the 2007-2008 budget ($484 million), again. Be prepared! but a surplus nonetheless. Even the OECD thinks Quebec would be in a recession for only three months at the end of 2008, and a slight upturn as early as the first quarter of 2009. Reduction in membership fees – “Welcome baby” The FMSQ and FMOQ agreements together represent an overall increase of nearly $2 billion which, if they had not been spread out over time, would have created a significant deficit this year. This is an undeniable fact and deserves special mention. Even though Quebec society has not thanked us, in an ideal world it would be known as a political debt. Finally, economy oblige, in addition to finalizing current matters, it is time to begin preparing for our next round of negotiations. The situation is simple. Everyone is in the same boat: all public sector collective agreements expire in 2010, including the agreements with the medical federations, and union leaders have But, let us end the year on a positive note. Dr. Josée Parent has called us to order in an elegant and fitting manner. The Board of Directors has unanimously decided to bid a welcome to medical specialists’ babies. Parents will thus be able to take advantage of a reduction in membership fees in the year of the baby’s birth. This new measure entails a refund of 50% for mothers and 20% for fathers. All that is needed is the birth or adoption certificate, and the FMSQ will make the refund at the start of the next year. And, since one piece of good news deserves another, this change is effective as of January 1, 2008. S L L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 7 IN THE NEWS Dr. MICHÈLE DROUIN DIRECTOR, ANALYSIS AND FEE PLANNING Visit of Operating Rooms An Unprecedented Operation Since January 2008, a tactical team – affectionately called the SWAT Team – has been visiting operating rooms (OR) in a number of Quebec regions. Following is a reminder of the context, the mandate and a report on the first six months’ activity. ou will recall that the last agreement between the government and medical specialists included a “Business Relations” section. These are the 24 measures provided for in the plan to improve access, medical specialists’ conditions of practice and the organization of services. The first two measures have a direct effect Y 1. Improved patient access to operating rooms and the technical support centre through the optimal use of equipment. 2. Introduction of incentives with regard to the practice of anesthesiology. It was under these circumstances that the FMSQ put forward the idea of a SWAT Team charged with visiting various operating rooms in order to assess if any room for manoeuvre was available, identify existing curbs to increased productivity, and find concrete ways to achieve such an increase. In January 2008, the task force was officially formed and gave rise to a joint FMSQ/MSSS committee on improving the functioning of operating rooms. This is the committee that has systematically been visiting operating rooms in all regions of Quebec since February 20. Composition of the committee Translator’s note: For this text, we have translated bloc opératoire in operating room as it seems to be the most common term used in Quebec. The terms operating suite, surgical suite and operating theatre are also used by certain hospitals. Mandate The joint committee’s mandate is to suggest short-term solutions related to the conditions and specific nature of each centre, in order to increase the number of surgeries performed in the next year. The suggestions are made following an initial analysis of operational data and a one-day visit to each establishment (whether they are specific problems or not). OBJECTIVE Through concrete action with the establishments and the physicians working in the operating room, increase production by 5% per year, with immediate effect. THE FEDERATION BELIEVED THAT THE OBJECTIVE OF 5% WAS A REALISTIC PRESUMPTION THAT COULD QUICKLY BECOME REALITY. IT REPRESENTS NEARLY 20,000 ADDITIONAL SURGERIES OVERALL OR, BASICALLY, THE TOTAL NUMBER OF SURGERIES THAT HAVE NOW EXCEEDED THE WAITING PERIOD! In order for the project to be successful, the parties undertook as follows: The joint committee is composed of a delegation from the FMSQ: • Representing the FMSQ: Dr. Gaétan Barrette, President, Dr. Michel Lallier, Vice President and Dr. Michèle Drouin, Director of Analysis and Fee Planning • The President of the Association des anesthésiologistes du Québec, Dr Pierre Fiset, then Dr. Claude Trépanier (or his representative) • The President of the Association québécoise de chirurgie, Dr. Roger Grégoire (or his representative) • The President of the Association d’orthopédie du Québec, Dr. Jacques Desnoyers (or his representative) The MSSS, Health and Social Service Agencies (Agences de santé et de services sociaux) and the Ordre des infirmières et infirmiers du Québec are also represented on this joint committee. 8 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 • The MSSS recognized the importance of the operation, in the context of a first joint action following the Agreement between the parties. It undertook to implement the solutions put forward by the committee, whether related to problems with human resources, equipment and small instruments, staffing plans, etc. It was to agree with the health agencies concerned on performance agreements and measures to follow-up the recommendations. • The FMSQ undertook to take the appropriate measures with regard to solutions that had a direct impact on the practice of the medical specialists working in the operating room. • The agencies were required to support the establishments and be responsible for the plan of action and following-up the recommendations. • The establishments visited were required to mobilize their teams and implement the recommendations made. Methodology and choice of establishments visited The method selected and used by the joint committee for all these visits is unique in many ways. It is basically a “field” approach. We do not carry out a performance analysis studying recognized indicators, as consulting firms in the system often do. We do not compare the various operating rooms visited, nor carry out benchmarking studies using comparable establishments. We do not analyze administrative or operational support elements in the rooms, such as budgeting, administrative management, performance follow-up or supply logistics. This calls for a two-pronged approach: 1) A preliminary analysis of certain key operational data and documents; 2) On-site visits and meetings with those working in the OR. First of all, the MSSS asked for the cooperation of the 18 health agencies in drawing up a list of the hospitals to be visited. The CEO of the health agency concerned and the Director of Medical Affairs (DGAMU) accompanies the committee for the full day. When a choice is made, the committee takes into consideration various specific factors, such as a significant surgical volume, the importance of specific missions or vocations (university, regional and supraregional, traumatology, pediatrics…), establishments in difficulty, etc. From February to June 2008, the joint committee carried out 16 visits in 18 weeks, and a further 4 visits have been added to this number since activities resumed in September. • 9 hospitals were visited in the Greater Montreal area: Hôpital Maisonneuve-Rosemont, MUHC (Montreal General Hospital), CHUM (Hôpital Notre-Dame), Hôpital Sacré-Cœur, Hôpital Sainte Justine, Montreal Children’s Hospital, Hôpital Charles LeMoyne, CSSS Pierre-Boucher and CSSS de Laval; Our approach is pragmatic and focused on work organization. We review processes and operations from a clinical and medical standpoint, with a view to looking for short-term improvement in efficiency, maintaining recognized standards and seeking better practices. Preparation for visits The working subcommittee has developed tools to support the analysis and structure the visits – i.e. the necessary documentation and an analysis sheet setting out the criteria, to subsequently be given to the establishment visited. Before the visit, each establishment receives an explanatory letter about the project, signed by both the MSSS and the Federation, together with: 1. A summary document to be completed and returned to us, containing the most important information to be compiled: - A description of the physical facilities, including the OR, recovery room, short-stay unit. - Surgical volumes, waiting lists - Opening and working hours, duty roster, slow periods - Medical staffing plans and overall professional and support resources - Cancellations, postponements and schedule overruns - Certain data concerning services provided before and after surgery, such as intensive and intermediate care beds, preadmission, prebooking - etc. 2. A list of documents to be sent to the committee prior to the visit: - Operating room regulations and minutes of the latest meetings - Descriptions of operating room coordinators’ duties - Operating schedules for a given week in the year - Attribution and revision process regarding operating priorities; - Short statement of problems with the OR - etc. 3. The timetable planned for the day and the list of people the committee must meet. • 4 hospitals were visited in the Greater Quebec City region: CHAUQ (Hôpital Enfant-Jésus), Hôtel-Dieu de Lévis, CHUQ (Hôpital Saint-François d’Assise) and CHUQ (Hôtel-Dieu de Québec); • 1 hospital was visited in the Greater Estrie region: CHUS (pavillon Fleurimont); • Lastly, 6 regional hospitals were visited: CH régional de TroisRivières, CSSS Gatineau (Hôpital de Gatineau), CSSS Gatineau (Hôpital de Hull), CSSS Rimouski-Neigette, CSSS de Chicoutimi and CSSS de St-Jérôme. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 9 Visit schedule The timetable is designed to allow us to meet people on the ground first, then climb the administrative ladder and end the day with general management. In this sense, our bottom-up approach is unique. We are able to not only identify actual problems experienced by operating room staff and rapidly acquire an intimate knowledge of the milieu, but also in some cases transmit information to the establishment’s management. The visit is timed to the minute, and systematically follows the same schedule for all establishments. At the end of the day, once the verification, visits and validations is completed, a verbal report on the overall findings and recommendations is made to all those involved with the operating room and to management. The verbal report is then to be written up and becomes the official report on the visit. Written report and follow-up of recommendations Some time after the visit (generally 1 to 2 months), a written report is sent to top management of each of the establishments visited. Reports have roughly12 pages and summarize the observations made during the visit and the various meetings, defining any room for manoeuvre found for each operating room (in percentages and volume of surgery) ties in to waiting lists (official information from Med-Echo, GESTRED and SIMASS data bases), and restates the overall recommendations made by the committee during its visit to the establishment. The joint MSSS-FMSQ letter sent to the DG of each establishment visited states that the MSSS and Federation requests that the general administration forward the report to everyone met by the joint committee. 06:45 Arrival at the establishment 7:00 to 8:30 Visit OR, short-stay unit, recovery room, minor OR 8:30 to 9:00 Debriefing 9:00 to 9:30 Meeting with Asst. Head Nurse 9:30 to 10:00 Meeting with OR coordinator (adm. manager) 10:00 to 10:30 Meeting with Chief of Surgery 10:30 to 11:00 Meeting with Head of Anesthesiology Department 11:00 to 11:30 Meeting with OR committee 11:30 to 12:00 Debriefing 12:00 to 13:30 Meeting with all surgery and gynecology heads 13:30 to 14:00 Meeting with DPS, DNS and CPDP Chair 14:00 to 15:00 Committee work session The document is sent to the establishment. It is also filed with the agency concerned, which is responsible for a complete follow-up. To do this, the agency has to draw up a plan of action containing a follow-up sheet covering all the committee’s recommendations, along with a flow-chart. Each agency’s plan of action is submitted to the MSSS for review during one of the joint committee’s working sessions. This measure ensures that the plan of action actually contains all the recommendations made. 15:00 to 16:00 Presentation of verbal report to administrative and medical authorities (DG, DPS, DNS, CPDP, Department Heads (Surgery, Anesthesiology, OB/GYN) and OR managers After 6 months: general findings and suggested measures The committee clearly identified room for manoeuvre for each operating room visited that would allow it to increase productivity. Without drawing up an exhaustive list of all the problems encountered, following are a number of general findings: Our committee’s mandate is always repeated to each of the people met throughout the day (we are not mandated to rebuild operating rooms … even if there are cases where this is sorely needed!) and the same question is reviewed according to each person’s perspective: “Can surgery be increased by 1 case per day and, if so, how?” At the end of the visit, the committee fills out the analysis sheet and agrees on the overall recommendations made, whether they concern human resources (additional staff, changes, etc.), equipment and small instruments (prioritization and purchase from additional budgets) or the medico-administrative management of the OR and surgical activities. 10 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 • The committee noted the outmoded nature of the facilities, with 10% of rooms closed or used for storage • The lack of small instruments, requiring postponement of surgery or, alternatively, flash sterilization • The lack of coordination of support personnel, resulting in delays between cases • Outdated laparoscopic equipment • Lack of bed heads in recovery rooms; • Shortage of nursing personnel and inhalation therapists • The reluctance in certain cases to incorporate nursing assistants into OR teams, despite this shortage • The scarcity of lead surgical nursing assistants • End-of-day problems … cases are frequently cancelled because it is feared they might run over the time allowed. Such problems are linked to the shortage of resources and to medical specialists’ method of remuneration • Prior to surgery, the under-utilization of prebooking and preadmission Given the volume of these establishments, that can be said to represent more than 18,000 additional surgeries (10,000 day surgeries) that can be added to these establishments, for a decrease of nearly 40% in their overall waiting lists for surgery. We are far beyond the initial objectives that called for an increase of 20,000 additional surgeries for all hospitals in Quebec. In the light of these data, Dr. Barrette informed the media last May that it was possible to improve the cost effectiveness and efficiency of operating rooms and achieve 50,000 additional surgeries per year. Next steps Although most establishments and agencies provided remarkable cooperation, we nonetheless decided to carry out a systematic follow-up of our visits. • After surgery, the frequent absence of intermediate surgical care and the lack of intensive care beds • The lack of management tools: archaic information systems, which were impossible to understand or frankly incomplete • Changes in the practice of anesthesiology that have an impact on the operating room, particularly because of the development of activities outside the OR. It is obvious that some of these elements went beyond the joint committee’s current mandate. However, our visit and findings can be used as a lever in establishments with regard to the agencies for the development of a functional technical plan, for example, or the prioritization of certain types of equipment with regard to the agency. The problem of productivity and program completion has already been identified and the Federation has responded with a thorough review of anesthesiology fees (effective October 1, 2008). In concrete terms, our recommendations for the first 16 operating rooms visited have resulted in: • A one-time overall sum from the MSSS of $3,900,000 for the purchase of instruments and equipment • The addition of 3 additional anesthesiologist positions to the PEM/PREM • A recurring amount of nearly $4,000,000 to be used to make vacancies into permanent positions and create new positions for patient aides, assistants, nurses, inhalation therapists and lead surgical nursing assistants. A general telephone evaluation of the establishments visited was first carried out by the MSSS, and showed that more than 70% of the recommendations had already been introduced or were in the course of being introduced. As mentioned previously, a complete plan of action was to be drawn up by the agencies for each hospital. The individual plans must be presented to the joint committee between now and December. It is possible that we may have to contact hospitals where specific problems persist, or even pay them a second visit. Then, between now and the end of the year, the committee will draw up a final report on the activities carried out and give its opinion on continuing the operation. It is already obvious that we cannot visit all operating rooms in Quebec given the size of the team required for each visit. Other means are already envisaged so that we can contact establishments that we will be unable to visit. In addition, the committee will make its analysis sheet and evaluation criteria available to the entire network so that the establishments can, at the very least, carry out a self-assessment and have the tools required to be able to submit their demands for the upgrading of their resources and equipment. Lastly, the Federation is drawing up a very positive report on this first “operation” carried out as part of Business Relations. It should be remembered that operating rooms are at the centre of surgeons’ and anesthesiologists’ clinical activities, and these specialists account for nearly 20% of our members. The SWAT Team’s action not only permits an improvement in these medical specialists’ conditions of practice, but also has a significant impact with regard to the overall availability of surgical services, patient access and shorter waiting lists. S L WE FOUND SIGNIFICANT ROOM FOR MANOEUVRE IN THE FIRST 16 OPERATING ROOMS VISITED, WITH A PERCENTAGE INCREASE IN THE NUMBER OF SURGERIES RANGING FROM 5 TO 20%. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 11 IN THE NEWS BRIAN G. BEXTON M.D., PRESIDENT MARIE ASSOCIATION DES MÉDECINS PSYCHIATRES DU QUÉBEC A. PLANTE, M.D., SECRETARY Sharing Psychiatric Care: A Pilot Project The FMSQ’s Committee on Conditions of Practice is working with the Association des médecins psychiatres du Québec (AMPQ) to define the conditions of practice that will enable us to cooperate with the MSSS in introducing the “Mental Health Action Plan”. Following is a brief view of the AMPQ’S pilot project, which will be introduced in the coming months. Santé Québec enquiry estimated the prevalence of mental disorders in the Quebec population at 19.5%. Psychiatrists focus their energy and expertise on treating those whose condition is worst; the prevalence of such patients is estimated at more than 7% of the population. General practitioners treat most “first-line” patients who suffer from depression, anxiety and other disorders, and such people represent more than 20% of the practioners’ patient population. A is to improve not only access, but also the quality of the firstand second-line services available, and ensure that both physicians’ and professionals’ conditions of practice are appropriate for the purpose. The PASM described the first-line system with standards for caregivers and services, and defined the department of psychiatry’s support role regarding the mental health team and general practitioners. The AMPQ proposed the addition of professionals in the psychiatric emergency department and the psychiatric outpatient clinic to compensate for the time psychiatrists devote to this first-line support. In 2005, when overworked psychiatrists were calling for professional teams to support them and provide quality service to psychiatric patients, the government gave priority to developing first-line mental health care and a multilevel care system with a single access point, reassigning psychiatric resources to first-line care in CSSS’s. This is known as THE AMPQ PROPOSED THE ADDITION OF the Mental Health Action Plan (Plan d’action en santé PROFESSIONALS IN THE PSYCHIATRIC EMERGENCY mentale – PASM). The development of first-line multiDEPARTMENT AND THE PSYCHIATRIC OUTPATIENT disciplinary teams is essential and will help support the work of general practitioners, but this cannot be done CLINIC TO COMPENSATE FOR THE TIME if it is to the detriment of psychiatric patients. In addition, PSYCHIATRISTS DEVOTE TO THIS FIRST-LINE SUPPORT. transferring 20% of a psychiatrist’s time to first-line duties as a psychiatrist-responder, as provided for in the PASM, appears unrealistic when everyone is overloaded. That is why the FMSQ has joined with the AMPQ in suggesting a pilot project to the MSSS which is designed to meet patients’ first or second-line needs, support family physicians and provide conditions of practice acceptable to psychiatrists so that they continue to provide second- and third-line services, as well as support services to first-line physicians and professional teams. This pragmatic view will take the form of a pilot project that will be adjusted as necessary during its implementation, and also to circumstances in the various regions. Simultaneous projects will be tried out in the four types of region (university, peripheral, intermediate and outlying) based on the type of patient: pediatric, adult and geriatric. First- and second-line services will be available from in four places: family physicians’ offices and CSSS mental health teams, outpatient psychiatric clinics and emergency psychiatric services. Given the conditions to cooperate, professionals and physicians in these four areas can share mental health care and provide mutual support in order to offer better service. The goal 14 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 With regard to psychiatric emergencies, the presence of a liaison nurse-clinician who carries out patients’ initial assessments, communicates with first-line caregivers and physicians, and who can prescribe tests (medication assays, intoxication) and consultations (social services and drug addiction) frees the psychiatrist from duties that he must perform if he is alone in the emergency room. Likewise, the presence of a social worker is essential, because many patients have social difficulties that contribute to their crisis and will need a crisis centre or shelter; and the family situation must be explored in pediatric and geriatric psychiatric emergencies. Social workers can thus carry out an assessment and provide a fuller response, freeing the psychiatrist. As far as drug and alcohol problems are concerned, these are so important that an initial pilot project on the availability of drug addiction caregivers at the CHUL emergency room is already being copied elsewhere in Quebec. This person must be available and, depending on the size of the clientele, may work full-time or divide his time between psychiatric emergency and first-line psychosocial crisis services. the MEL for the three types of patient, the FMOQ will ensure In lower-volume psychiatric emergency rooms, the number of the presence of a general practitioner in the first-line mental caregivers that are added and their coverage will vary in order health team for 10 hours a week and will encourage patient to maximize efficiency, but the principle of providing the most follow-up by family physicians. relevant service by the best qualified professional, thus releasing the psychiatrist from duties related to his field of expertise, still Lastly, a telepsychiatry service will be tried out between outlying remains. Liaison with psychosocial crisis services will be and university regions. maximized and the goal, over time, will be to refer some of those patients who come to psychiatric emergency because there are no other 24/7 crisis services. In the same way, THIS PROJECT SHOULD, OF COURSE, BE PRECEDED liaison with first-line caregivers will allow a better continuity of services and the setting-up of a safety net when AND ACCOMPANIED BY AN INFORMATION there is a risk but no immediate danger of suicide. CAMPAIGN BECAUSE IT REVOLUTIONIZES THE MANNER IN WHICH SERVICES ARE PROVIDED In an outpatient clinic, the objective is to offer two types of service: a consultation service, known as the evaluation-liaison module (module d’évaluation-liaison – MEL), i.e. an evaluation visit plus management recommendations and a return to the care of the family physician and the first-line mental health team and, secondly, a specialized treatment service during the acute phase for patients with complex problems. Therefore, even for these patients, contact with firstline caregivers will be maintained during the second-line care episode. Two professionals are required to provide these services: a nurse-clinician, who carries out the pre-evaluation, liaises with first-line caregivers both for the MEL and the secondline consult, and a psychologist who contributes to the evaluation and takes over the psychotherapeutic aspect of the treatment, particularly in child psychiatry. Working with a team and delegating part of the evaluation work and management allows the psychiatrist to perform a greater number of evaluations and the direct/indirect follow-up of a larger number of patients. In addition, care sharing enables patients to move from first- to second-line, thus preventing a build-up in psychiatry. Should decompensation occur, the psychiatrist takes over and, once the patient has improved, he is returned to the care of his family physician. In this way, part of psychiatrists’ time is freed so that they can provide support to general practitioners and first-line mental health teams. EIn accordance with PASM recommendations that a psychiatrist-responder be involved with the CSSS mental health team to discuss clinical cases and help develop the team’s competence, the AMPQ proposes that psychiatry departments provide one half-day a week of psychiatric time to each mental health team dealing with adults or young people in order to cover the 95 CSSS in Quebec. The PASM also provided that general practitioners should receive support from the psychiatrist-responder. After discussions with the FMOQ, we agreed on the need for a telephone consultation service to help general practitioners encountering complex situations with their patient in the office. To meet this need, telephone consultation coverage will be introduced from 9 a.m. to 9 p.m. on weekdays. In exchange for this service and This pilot project will be accompanied by a training program for physicians and professional teams, offered by the relevant authorities, and will be rounded out by evaluative research on the organizational and clinical results, as well as service modalities and the ratio of resources. This project should, of course, be preceded and accompanied by an information campaign because it revolutionizes the manner in which services are provided by introducing a multilevel system with an access point and a team response to a request for consultation, which is traditionally made by one physician to another. Psychiatrists, just like general practitioners and pediatricians, and even the general public, will undergo culture shock when faced with such changes. Success will imply attractive conditions of practice and the benefits will induce everyone to adopt this system of sharing mental and psychiatric care. The AMPQ has called its project “A proposed pilot project for the implementation of a service organization model based on care sharing and psychiatric-responders” (Proposition d’un projet pilote pour l’implantation d’un modèle d’organisation des services basé sur les soins partagés et sur la fonction de répondant en psychiatrie). The proposal is a compromise between psychiatrists’ expectations and MSSS policies, and augurs well for the future. It is not the final point in the organization of mental health and psychiatric services, but it is the starting point of a cooperative effort to keep services provided to the public dynamic and up to date. If it is necessary to combat social prejudice about psychiatric patients and recognize their mental as well as physical health needs, it seems equally necessary to destigmatize psychiatry and respect its teams, services and expertise, as is expected for all medical specialties. S L L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 15 IN THE NEWS regional health agencies in Quebec failed to have the expected results. “It came down to creating a new level, one more intermediary with its attendant costs and …. really no service in return. If money is available, everything is fine but, if not, these agencies manage shortages without any glimmer of transparency. It is a case of divide and conquer ….” Ontario Upgrades Physicians’ Salaries As part of an agreement between the Salaries will be adjusted Government of Ontario and the as follows Ontario Medical Association, the October 1st, 2008 3% 25,000 physicians in that province st October 1 , 2009 2% will see their salaries increase by October 1st, 2010 3% 12.25% over four years. According September 1st, 2011 4.25% to the Premier, Dalton McGuinty, this increase was necessary “to attract and keep physicians in Ontario”. Source : Agence de presse Destination Santé : http://www.destinationsante.com/fr_depeche.php ?id_rubrique=274&id_article=26001&cat=1 (In French) Le Spécialiste Survey: Many Thanks! Nearly 500 medical specialists answered the satisfaction survey e-mailed on October 3. Based on the results, 94% of respondents read Le Spécialiste and 96% of them said they were very satisfied with the new format. The agreement also provides that $240M will be allocated to the financing of new programs, together with $100M for one-time incentive bonuses. Health Reform in France: Dr. Barrette criticizes the creation of regional agencies We were delighted by your appreciation of the exciting new design on which we spent so much energy, and would like to thank you. Please continue sending us your comments and suggestions. Le Spécialiste is intended to mirror specialized medicine in Quebec. The Confédération des syndicats médicaux français (CSMF) invited Dr. Gaétan Barrette to speak at the XIVe Université d’été held in Cannes last September. His subject was the problems caused by the creation of regional health agencies in Quebec. His speech was eagerly awaited and was given before more than 300 delegates, including Roselyne Bachelot, the French Minister of Health, who has been responsible for the wide-ranging reform undertaken since 1998. Dr. Barrette explained why the creation of Did You Know That … Le Spécialiste: 10 Full Years! (Final Chapter) For this final glance back at events discussed in the first issues of Le Spécialiste, we wanted to see what was happening in a field where innovation and scientific progress are a given: in other words, Medical Genetics. Quebec is a longtime world leader in the field of genetics. As far back as the early 1970’s, the creation of the Réseau de médecine génétique became a model for the organization of genetic services. At that time, sequencing of the human genome, anticipated for 2005, gave rise to the expectation of significant improvements in clinical functioning, both with regard to diagnosis and management. Then, 10 years ago, this medical specialty flagged somewhat. The shortage and aging of geneticists posed definite problems. Quebec only had 16 medical geneticists and it was considered that the specialty required a further 37 to make up the shortfall. So, where are we today? According to Dr. Régen Drouin, Past President of the Association des médecins généticiens du Québec (AMGQ), “We need 48 full-time geneticists, but we only have 24 in active practice and 9 of them 18 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 S L are over 60 years of age. Our average age is very high1 and our medical specialty is one of the least well paid.” The new President of the AMGQ, Dr. Emmanuelle Lemyre, strikes a more reassuring note, saying “two or three geneticists are trained every year, which is a start. New genetic training programs may help somewhat. But our underfunding and significant shortage of staff remain a problem.” Both physicians agree that the science of genetics has made giant strides. The genome has been fully sequenced, two years before the anticipated date. Technology has also advanced, particularly in the area of pharmacogenomics and with the advent of microchips. But the financial resources necessary are not there. “In many cases, we have to carry out or use tests that come from outside Quebec. The government finds that they are too expensive; they do not understand why such tests are necessary,” commented Dr. Drouin. According to the two specialists interviewed, there is a dichotomy between research and application. Quebec dominates the sector of genetic research, but it still does not have simple tools such as the universal prenatal screening programs that can be found elsewhere. Dr. Drouin adds that, today, “patients are better informed. They check the Internet, hear genetics discussed and their expectations run very high”. S L 1 As of November 21, the average age of medical geneticists was 55.33 years versus 50.46 for members of the FMSQ. DID YOU KNOW... Dr. Marcel Lebel receives the Founder’s Award for 2008 Prizes and Awards Order of Canada The Governor General, the Right Honourable Michaëlle Jean, awarded honours to several noteworthy Canadians. Two medical specialists from Quebec who are deeply engaged in their communities received the Order of Canada. Yvette Bonny, C.M., C.Q. © Office of the Secretary to the Governor General of Canada 2008 Photo : Cplc Jean-François Néron, Rideau Hall Reproduced with the permission of the Office of the Secretary to the Governor General Dr. Bonny, a pediatrician-hematologist, was made a Member of the Order of Canada for her model contribution to the Haitian community and young black women in Quebec, and the devotion she has shown in the service of children. Margaret Becklake, C.M. © Office of the Secretary to the Governor General of Canada 2008 Photo : Cplc Jean-François Néron, Rideau Hall Reproduced with the permission of the Office of the Secretary to the Governor General Margaret Becklake, a pneumology specialist originally from South Africa, was made a Member of the Order of Canada for her pioneering work in respiratory medicine and epidemiology, and also for her research into the occupational and environmental causes of pulmonary disease. The Canadian Kidney Foundation presented the Founder’s Award for 2008 to Dr. Marcel Lebel, a nephrologist recognized for his work in hypertension in Quebec. Dr. Lebel, a clinical researcher at the Centre hospitalier universitaire de Québec (Hôtel-Dieu) for the last 35 years, established the first hypertension and nephrology research laboratory at Quebec City. Dr. Michael Kramer receives the Prix Léo Pariseau The Association francophone pour le savoir (Acfas) awarded the Prix Léo-Pariseau to Dr. Michael Kramer of MUHC to reward 30 years of research work concentrated mainly on the development of children’s health. Throughout his career, Dr. Kramer has studied risk factors in pregnancy and the impact of certain medical or private practices on the health of the mother and infant. Medical Research Excellence Gala 2008 On October 18, the Fondation du CHUS awarded a number of prizes during a Gala to mark the excellence of medical research. Two medical specialists were honored as recipients: Dr. Marek Rola-Pleszczynski, Immunologist-Allergologist • Medical Research Prix d’excellence Association des neurologues du Québec (ANQ) rewarded The Conseil québécois de développement professionnel continu des médecins awarded its Prix de l’innovation pédagogique en développement professionnel continu for Le rallye scientifique : un jeu éducatif innovateur. This innovative educational tool was developed by Dr. Mario Ducharme (co-author and head of the ANQ’s Continuing Professional Development Office), Mrs. Ginette Guilbault (co-author and director of the Association), with Réjean Laprise, PhD (co-author and expert consultant in evaluative research and CME, FMSQ Office for Professional Development). This prize was awarded to honor her contribution to the advancement of biomedical science in the field of allergies and asthma. Dr. Rola-Pleszczynski’s work focuses on the development of more efficient diagnostic and treatment methods. A number of her discoveries have contributed to the development of a new class of drugs used to treat asthma. Dr. Diego Bellabarba, Endocrinologist • Prix Carrière The Prix Carrière was awarded to Dr. Bellabarba to mark his 40 years of research, teaching and practice at CHUS. The prize also underlines Dr. Bellabarba’s wisdom, commitment and unflagging loyalty to his patients and CHUS. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 19 Mr. Louis Beaulieu, Director General, Québec-Transplant and Dr. Jean Tchervenkov, Laureate Dr. Tchervenkov has actively supported the creation of the position of organ and tissue donation resource person, whose role is to intervene with the grieving family. Today, some 20 nurses working in 12 hospital centres in Quebec recruit organ and tissue donors. Dr. Claude R. Lemoine awarded the Prix Letondal 2008 The Association of Pediatricians of Quebec awarded the Prix Letondal to Dr. Claude R. Lemoine to highlight his commitment to the defense of children and his unremitting efforts to improve first-line pediatric care in Quebec. Dr. Lemoine has held the position of Head of the Pediatric Service and Department at CHUS, followed by that of Director of the University Pediatric Department of the Faculty of Medicine at Sherbrooke University. He has also acted as Director, Secretary, President and Past President of the Association of Pediatricians of Quebec. The prix Letondal, created in 1989, marks the exceptional contribution made by a pediatrician to the development of pediatric care in Quebec. Dr. Alain Lesage named Champion 2008 The Canadian Alliance on Mental Illness and Mental Health named Dr. Alain Lesage a Champion of Mental Health for 2008, in the research category. Dr. Lesage is a researcher at the Centre de recherche Fernand-Seguin, Hôpital Louis-H. Lafontaine, and his work has contributed to the implementation of evaluative and epidemiological approaches to the need for care and services for people with mental health problems. 20 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 Crédit photo : Louise Leblanc Dr. Jean Tchervenkov, Quebec-Transplant Grand Prix Laureate 2008 Quebec-Transplant, the organization that coordinates organ donations in Quebec, awarded its Grand Prix 2008 to Dr. Jean Tchervenkov, a surgeon at McGill University Health Centre (MUHC) in recognition of his leadership in advancing organ donations in Quebec. Dr. Georges Lévesque receives the Prix PersillierLachapelle Dr. Georges Lévesque, an oncologist at the CH régional de Rimouski, received the Prix Persillier-Lachapelle, one of the prizes for excellence awarded by the Health and Social Services network in recognition of his outstanding career, which Dr. Lévesque has devoted to improving the oncological care and services available to the population of Est-du-Québec. SCFR Honours its Peers The Société canadienne-française de radiologie (SCFR) awarded prizes to certain of its members at its 45th Annual Congress, highlighting the exceptional contribution they have made. The Albert Jutras Prize was presented to Dr. Jacques Saltiel, a retired radiologist of the Montreal Cardiology Institute in recognition of his outstanding hospital and university career. Dr. Jeffrey Chankowsky was awarded the Bernadette Nogrady Prize for his remarkable contribution to teaching, the quality of his patient care and his research, even though he has been in practice for less than 11 years. The Dr. Jean-A.-Vézina Prize for Innovation and Excellence was awarded to Dr. Gilles Soulez radiologist and researcher and Professor Sylvain Martel, PhD. This prize has been given by the Fondation Jean A.-Vézina since 2000, to recompense a person or organization for noteworthy innovation and excellent results in radiology or a related field. Lastly, Dr. Nathalie Duchesne, was honoured by the ARQ/SCFR Personality Prize. Dr. Duchesne has distinguished herself by creating the The Breast Course, an event now recognized internationally. New publication A better future starts with a good breakfast Le cancer du sein, une approche multidisciplinaire, 8th edition, DVD-ROM. Under the direction of Dr. Denis Couture, a radiologist, this DVD on a multidisciplinary approach to breast cancer is the result of 7 years’ work by a multidisciplinary team of radiologists, pathologists, community health specialists and others. It is designed for all physicians interested in or with a practice focusing on the care of women. This expanded 8th edition has undergone substantial revision (4Go). It now has 3,000 pages, 60 original plates, as well as decision-making algorithms, digital imaging with the clinical presentation, mammography, ultrasound, scintimammography, monophotonic emission tomography (SPECT), PET scan, MRI and histology. For more information or to order the DVD-ROM, please visit www.mammographieetcancerdusein.com The Fédération des médecins spécialiste du Québec has donated 1,000$ to the Club des petits déjeuners du Québec. This took place during the 9th annual Radiothon held at Montreal's Complexe Desjardins on November 20. With the Holiday Season approching, a time of year specially appreciated by youngsters, the FMSQ wanted to give a helping hand for kids health. Did You Know That … Health Canada publishes the Canadian Adverse Reaction Newsletter four times a year. This covers cases of adverse drug interactions. In the most recent issue (October 2008), you can find information on such matters as botulinum toxin type A, cesium chloride and ventricular arrhythmia, as well as a case study on IgIV and posttransfusion acute respiratory syndrome. The newsletter is available at www.santecanada.gc.ca/bcei. Daniel Germain, President and founder of the charity organisation along with FMSQ's vice-president, Dr. Michel Lallier. Interdisciplinary Education Days On November 7, more than 200 medical specialists took part in the first Interdisciplinary Education Day organized by the FMSQ’s Professional Development Office. It was held at the Palais des Congrès in Montreal. For this event, two medical specialties – Psychiatry and Neurology – pooled different concepts that emphasized how these two specialties complemented each other. For example, psychiatrists were able to improve their knowledge of certain neurological causes and their treatment while, at the same time, neurologists were able to learn more through the neurological analysis of some psychiatric patients. The Day’s organizers were satisfied with the results obtained and are already planning a repeat event around the same time next year. The medical specialties that will complement each other on Education Day are not yet known, but various associations have already demonstrated their interest by submitting specific projects. Dr. Hudon, Director of the Professional Development Office, said he was happy with the success of this event and invited medical specialists who were not able to attend this year to be present in 2009. The FMSQ Professional Development Employees of the Neurology and team is composed of Réjean Laprise, Psychiatry Associations were present Lise Guindon and the Director, to welcome participants. Dr. Gilles Hudon. S L L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 21 Faire partie de la FMSQ a ses avantages SAMSUNG INSTINCT MC HTC TOUCH DUALMC TÉLÉPHONE INTELLIGENT BLACKBERRYMD PEARLMC En tant que membre, vous obtenez: 25 $ /mois 1 • • • • 250 minutes en tout temps Minutes additionnelles à tarif décroissant Centre de messages Express Appels interurbains au Canada à 10 ¢ la minute • Facturation détaillée, Renvoi d’appel, Conférence à trois et Appel en attente • Frais d’activation de 35 $ annulés Pour commander ou pour plus d’informations, composez le 1 800 361-0040. Offert aux membres de la FMSQ avec une nouvelle activation dans le cadre d’un contrat d’une durée min. de 3 ans. Le membre doit fournir une preuve lors de l’Activations. Sujet à changement sans préavis. Offert avec les appareils compatibles, dans les zones de couverture du réseau numérique principal et (ou) du réseau mobile haute vitesse de Bell Mobilité, là où la technologie le permet. Chaque forfait (minutes ou volume) est facturé sur une base mensuelle et les minutes pour toute utilisation (données ou voix) sont locales dans les zones de couverture de Bell Mobilité ; sinon, des frais d’interurbain et d’itinérance (y compris des taxes étrangères) peuvent s’appliquer. (1) D’autres frais, tels que, sur une base mensuelle, 9-1-1 (75 ¢), accès au réseau qui ne sont pas des frais du gouvernement (8,95 $/mois) s’appliquent. Avec tout téléchargement, des frais d’utilisation d’Internet mobile de 5 ¢/Ko s’appliquent si vous n’êtes pas déjà abonné au service Internet mobile illimité et des frais peuvent s’appliquer pour le contenu. Des frais de résiliation anticipée s’appliquent. Modifiable sans préavis et ne peut être combiné avec aucune autre offre. Taxes en sus. D’autres conditions s’appliquent. Samsung Instinct est une marque de commerce de Samsung Electronics Co. Ltd. et de ses sociétés affiliées. HTC Touch Dual est une marque de commerce de High Tech Computer Corp. (HTC) aux États-Unis et dans d’autres pays. Les familles de marques, d’images et de symboles relatifs à BlackBerry et à RIM sont la propriété exclusive et des marques de commerce de Research In Motion Limited, usager autorisé. LEGAL ISSUES MAÎTRE SYLVAIN BELLAVANCE, DIRECTOR, MAÎTRE LAURENCE LE GUILLOU, LEGAL COUNSEL LEGAL AFFAIRS GST and QST The When and Where Many of you have asked questions about this subject over the years. Canadian and Quebec tax authorities have issued various policies and directives which have not always been clear and straightforward. Some expert and other services are taxable while others are not, without there seeming to be any justification for the difference in treatment. ince there has been some ambiguity on this matter, the Federation has taken steps to clarify the question with the tax authorities, and this has been going on for several years. In the meantime, we have recommended that physicians affected by this question wait for further developments on our part and stay with what they have been doing. For instance, in an article that has already appeared in Le Spécialiste, we recommended you continue charging the GST and QST if you were registered and had begun paying it or, if that was not the case, to continue as before without registering yourself or charging the taxes. S As a result of our action, new policies have been introduced by the tax authorities. We therefore want to give you some general information on this question so that you can act appropriately. A few preliminary concepts To start with, it is important to set out certain concepts and rules in order to understand the principal ways in which the GST-QST is applied. We will try to simplify these briefly, as follows: 1. Apart from a few exceptions, most supplies and services rendered are subject to the GST-QST. They are considered “taxable supplies”. The person receiving taxable goods must pay the applicable taxes; the person supplying the goods must charge the taxes and remit them to the tax authorities. 2. “Exempt supplies” and “zero-rated supplies” number among the exceptions. In these cases, the GST-QST is not paid, charged or remitted. The difference between the two is however important with regard to enforcement of other provisions of the applicable tax legislation, including the calculation of the small supplier threshold amount or the right of supplier of the goods and services to obtain a refund or credit for taxes he pays himself. 3. There is also the concept of a “tax-exempt organization”. Because of its particular status, the organization does not have to pay taxes on taxable goods sold to them – for example, the supply of goods or services to a government department or the SAAQ. Because it is a government organization, it does not have to pay taxes and the supplier of the service therefore does not have to charge them. 4. Lastly, anyone whose income from the provision of supplies or services is lower than $30,000 over the four preceding quarters is considered to be a small supplier. This person therefore does not have to charge and remit taxes on goods or services supplied, unless they choose to do so. It is however important to understand that, in determining whether the $30,000 threshold has been reached; the calculation must include not only taxable goods supplied but also zerorated goods and taxable goods supplied to a tax-exempt organization. Exempt supplies are not taken into account. What about services supplied by a physician? Generally speaking, medical activities are not subject to GSTQST. Health services are considered to be exempt supplies if they fall under one of the following articles found in Part II, Schedule V of the Excise Tax Act: [5] A supply of a consultative, diagnostic, treatment or other health care service (other than a surgical or dental service that is performed for cosmetic purposes and not for medical or reconstructive purposes) that is rendered by a medical practitioner to an individual. [9] A supply (other than a zero-rated supply) of any property or service but only if, and to the extent that, the consideration for the supply is payable or reimbursed by the government of a province under a plan established under an Act of the legislature of the province to provide for health care services for all insured persons of the province. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 23 All insured services reimbursed by the RAMQ therefore come under section 9, meaning that the GST-QST does not apply to physicians’ principal activities. This exemption applies whether the physician practices alone, in a group with other physicians or through an incorporated company. On the other hand, medical services rendered for cosmetic reasons are considered taxable. In addition, the supply of medical and assistive devices is considered a zero-rated supply under Schedule VI of the Act. Medical expertise and other medicoadministrative services These distinctions were made with regard to the principal services rendered by medical practitioners, but for some years there has been a lack of clarity concerning the field of medical expertise and certain other medico-administrative activities – i.e. whether such activities could benefit from the exemption provided for in the Excise Tax Act. The Federation’s representations have always emphasized the fact that section 5 of the Act should be read broadly and include all services supplied by a physician as part of his professional practice. The tax authorities’ interpretation was more restrictive and insisted on the importance of the service being a “health care service” rendered to an individual. After much discussion with the tax authorities and requests for interpretation and amendments, the applicable rules have been clarified. A new GST/HST Policy Statement (p-248) was issued on September 21, 2006 by the Canada Revenue Agency (available at http://www.cra-arc.gc.ca/E/pub/gl/p-248/p-248e.pdf) and we later agreed various details with Revenu Québec after discussing the subject with them. Following is a summary of the main conclusions that came out of these discussions, so that you can have a more specific guide to activities for which you are required to charge GST-QST: 1. Generally speaking, medical expertise and opinions provided by a physician are considered exempt supplies and taxes do not have to be charged. This applies when: • The medical opinion is given to a patient or a third party • The medical opinion is required to determine the need for medical treatment or simply to determine legal causation or assessment of the percentage of disability • The opinion is verbal or written, in a report or on various forms; forms required by insurance companies to assess a person’s insurability are also exempt, as are health certificates for work or school, forms to obtain disability benefits from Employment Insurance or the Régie des rentes du Québec, chart summaries, etc.; 24 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 2. However, medical expertise and opinions to determine professional error on the part of a physician are taxable, since Revenu Québec considers that the main element in this supply is the evaluation of the physician rather than rendering a health service. Although we have contested this position, it remains in effect. 3. Acting as a witness in Court is also a taxable supply, because Revenu Québec considers that this activity does not constitute rendering a health service. 4. With regard to the various administrative services, such as faxes, photocopies, etc., we have not obtained a decision from the tax authorities but there is every reason to believe that these services would be considered taxable, when supplied separately. 5. With regard to accessory costs, such as medication, anesthetic agents and medical supplies, although we have no specific answer from Revenu Québec, our tax consultants are of the opinion that the GST-QST does not apply since such supplies are either zero-rated or exempt because they are additional to the health services rendered. 6. We would remind you that even if you provide taxable supplies as outlined in paragraphs 2, 3 or 4, you do not have to apply the GST-QST when the supplies are made to a tax-exempt organization or when they amount to less than $30,000 per year. This allows us to conclude that, generally, almost all physicians find themselves in a situation where they do not have to worry about applying the GST-QST to services that they render. This then summarizes the situation regarding application of the GST-QST to physicians’ various activities. We however urge you to consult your accountant or tax consultant for any element peculiar to your situation. It is also important to apply these rules and principles right away. If your current practice is different, you should be able to modify it without fearing reprisals for past actions. During our discussions with Revenu Québec, we wanted to make sure that medical specialists were not penalized because of the various ambiguities in and amendments to tax policy over the past few years. Please contact us if you require any further details. S L GREAT NAMES IN QUEBEC MEDICINE PATRICIA KÉROACK COMMUNICATIONS CONSULTANT Dr. Michel G. Bergeron: Pioneering the Future he study of micro-organisms has made gigantic strides since the discovery of penicillin. Recently, sequencing of the genome has not only revealed the relationship between genes and disease, it has also enabled the development of new tests, vaccines and therapeutic molecules. We may one day be able to eradicate cancer and other serious conditions. The future lies at our door, and our “Great Name” is one of its pioneers. T The fight against infectious diseases is becoming more focused; high-performance, sophisticated microbial detection equipment is becoming increasingly available. Nanoparticle research is intensifying. Genes have been sequenced and studied; we know more about DNA structure and its components. But in many countries, particularly in the developing world, people do not have access to these tools, let alone primary care to combat endemic diseases such as HIV-AIDS and STDs, malaria, dengue fever, etc. Uncontrolled or barely controlled epidemics are major public health problems. Two problems at either end of a scale, but with one common denominator: Dr. Michel G. Bergeron, a microbiology specialist in Quebec. A world-renowned clinical researcher, Dr. Bergeron is also a professor at Laval University and the Director of its Infectious Diseases Research Centre (Centre de recherche en infectiologie – CRI) which he founded in 1974 and which is recognized internationally for its expertise. Today, the CRI team has more than 200 members: research fellows, associates, and students. It has developed tests for C. difficile, vancomycinresistant enterococcus (VRE) and MRSA. “The tests my team and I have developed are important for the health network throughout the world. We only have to think of the devastating effects of MRSA”. Dr. Bergeron’s many research projects are sometimes diametrically opposed to each other, but they are all based on the fight against infectious disease. Two of these projects are particularly innovative and augur well for the future. His research on the prevention of STD’s led him to develop a system that attacks and destroys the enemy! Its weapon? The Invisible Condom®: a microbicide spermicide polymer gel inserted into the vagina using a special (patented) applicator. The product is now the subject of a phase 2 study in Cameroon to assess its long-term safety. At the same time, Dr. Bergeron has been working on perfecting a test that can detect various bacteria and their resistance to antibiotics, using DNA. “In 2000, a milestone year, we were the first in the world to demonstrate the possibility, with the aid of DNA, to use a clinical sample to detect a microbe responsible for an infectious disease microbe. We showed that a Streptococcus B microbe can be identified in under an hour in a pregnant woman, thus enabling its action to be neutralized before childbirth by adding the appropriate medication. Our results were published in the New England Journal of Medicine in 2000”. Since that year, a chance meeting at a symposium with a NASA scientist who was Dr. Michel G. Bergeron working on various detection tests suitable for use in space, turned out to be very important. “In no time at all, he introduced me to microfluidics and we discussed the scope of microphysics. I saw this as a perfect application for other projects I was working on. “I combined genome techniques, microfluidics, nanotechnology, DNA chips and compact disc platforms to develop a tool that could analyze a sample right in the practitioner’s office. Once the disk is in the drive, the various bacteria responsible for infections can be decoded and analyzed based on the person’s DNA. Management and medication are then more appropriate and effective. The DNA chip allows a sample to be analyzed in two to three minutes versus the 12 to 18 hours required with hybridization”. Thinking that tools like the rapid-detection test should be made available to all clinicians and practitioners and that it would also be attractive from a marketing aspect, Dr. Bergeron presented his work to various companies with marketing, development and production facilities. BD Diagnostics GeneOhm acquired the rights and built a more than $40M plant in Quebec City which is located very close to Dr. Bergeron’s research laboratories. Even though he is not connected in any way with the company, he will still be able to follow its progress. The whole sequence of events seems rather like a dream for this researcher (who still has a multitude of projects in mind), progressing from a simple idea to the fundamental research required to find a solution and its applications, then from the publication of results in a scientific journal to the outright sale of the manufacturing and market rights of the final product. Are there other projects? “Most definitely. I learn something every day. I am surrounded by brilliant colleagues who give me new ideas, make me think or guide me towards new avenues of work”. S L L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 25 Nos tarifs de groupe. Vos économies personnelles. Pour assurer votre voiture et votre résidence, Sogemec Assurances vous a négocié des rabais de groupe et des protections exclusives auprès de La Personnelle, premier assureur de groupe auto et habitation au Québec. Appelez. Comparez. Économisez. 1 866 350-8282 www.sogemec.lapersonnelle.com À GAGNER : deux prix de 25 000 $ pour réaliser vos projets personnels! Pour participer, demandez simplement une soumission à La Personnelle ! Aucun achat requis. Détails disponibles au www.lapersonnelle.com/25000 CONTINUING PROFESSIONAL DEVELOPMENT CPD is a Continuing Proposition Since July 2007, the Collège des médecins du Québec has required all physicians to have a continuing professional development (CPD) plan. A number of plans are available, such as the self-directed plan of the Collège des médecins du Québec and the Maintenance of Certification Program (MCP) of the Royal College of Physicians and Surgeons of Canada (RCPSC). Following are the remarks of a surgeon who has found a great deal of benefit in successfully incorporating his continuing development activities into his practice. r. Philippe Demers, a surgeon at CSSS des Îles, knows the importance of keeping abreast of developments, innovations and trends in his particular discipline. Graduate in General Surgery from Université de Montréal in 1999, and well prepared for a career in an outlying rural region, Dr. Demers arrived at Îles de la Madeleine armed with training in many areas that had given him the ability to deal with cases that he saw frequently, such as abdominal emergencies, and those rarely found in his specialty in ultra-specialized urban centres. D “At that time, I had already started out on a path of continuing professional development which consisted in courses or conferences that allowed me to gain a more thorough knowledge of the technical side of my discipline. This aspect seemed vital to me, because even though my practice was very diversified in the Islands, some cases did not occur sufficiently often to develop new methods, such as the use of celioscopy in intestinal resection and thoracoscopy. Attending courses and conferences in these fields enabled me to partially offset the low number of such procedures encountered in a small hospital. “After four years in Îles de la Madeleine, I had gained experience, developed certain surgical skills, and compiled a number of cases. Prompted by the RCPSC’s MCP, I decided to evaluate my practice. A strict analysis of my records made me reassess certain aspects of my practice, including indications for antibiotic prophylaxis and other strategies to reduce postoperative infection, as well as antithrombotic prophylaxis. The benefit derived from this personal evaluation and the concrete results that resulted far exceeded the hours I had invested. Dr. Philippe Demers, FRCSC, General Surgeon, CSSS des Îles “Then came an unexpected turn in my professional experience. Realizing an old dream, I decided to take an unpaid leave (of absence) to go and work at the other end of the world. I decided on Mildura, a small rural town in Australia with 30,000 inhabitants, known for its fruit and wines. I spent 18 months there in a context where discussions were frequent (mainly by videoconferencing). In fact, self-assessment activities are a requirement of the Royal Australasian College of Surgeons. “After a certain time, I began to feel professionally isolated compared with my experience in Montreal. I had few opportunities to meet my confrères and discuss ideas on a regular basis, and I wanted to try and solve this problem. I first set up a scientific reading club with specialists from various fields and had it recognized by the RCPSC, of which I had become a Fellow. Then, I was fortunate enough to enter a twinning arrangement with the General Surgery Department of Hôpital MaisonneuveRosemont, where I found a team that was very open to the idea of this type of professional discussion. “Crammed with professional knowledge and experience, my professional development continued following my return to the CSSS des Îles. Surgical audit strategies (assessment of performance and quality of surgical care), together with the possibility of developing standards and indicators, particularly for intestinal operations, enriched my knowledge. A similar process of reflection led me to standardize the study of morbidity and mortality numbers in my field and to create models from them which can also serve as a learning source for my colleagues. “These measures functioned very well for a few months but, over time, it became increasingly difficult to maintain a critical number of participants. Unfortunately, the attempts at group learning collapsed. “For some time now, I have been involved in other personal learning projects. I find them a valuable resource, because they help me derive the full benefit of the activities that form part of my daily practice”. S L “I was now more experienced in the purely technical side of my profession, so I launched myself into courses and conferences where I could acquire a wider range of knowledge. I was attracted by international conferences, where I could not only expand my technical knowledge but also discover other ways of doing things and open my eyes to the world through discussions with colleagues from all over. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 27 It is an accepted fact that all medical specialists are called upon to give opinions on and explanations of medical cases. It is an integral part of their work. However, certain aspects of this type of work are poorly known or deserve to be better understood. What should we know about medical opinions? What do we have to know to give one? Does one become an “expert” immediately upon certification? Can you become an “expert”? And, if so, how? This Special Report gives a wide range of answers concerning medical expertise, the duties and responsibilities of medical experts, training with regard to insurance medicine and expertise, and other related matters. In addition, a pediatric expert will discuss information that can be of interest when the subject of the expertise is a minor and, in addition, legal considerations, youth protection, development and growth enter into the equation. One important point: After reading this report you will never look at forms, patients’ requests and/or insurance or regulatory bodies in the same way again. Awareness allied with experience: an ideal combination! 28 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 Georges L’Espérance, M.D., Neurosurgeon Physicians and Forms: Their Importance for the Patient P \hysicians have to deal with a multitude of laws, regulations and organizations in their practice, when handling requests from patients: insurance forms, certificates of all types, etc. Unfortunately, they have very little or no training to prepare them for this type of situation, which is so very important to patients. While it is true that the consequences are minimal with regard to short-term disability documents that cover only a few days, the situation is entirely different when the certificates stop a patient from working for more than a few weeks. Whatever the law in question, the requirements are not the same; nor are the consequences. If we take the error most commonly found, a physician describes his 55 year-old patient as disabled and tells him that he can receive benefits from the Régie des rentes du Québec (RRQ); he thus does him a serious disservice. The patient may well find himself without any income because, to be recognized as disabled by the RRQ, a person must be unable to work at all. It is only at age 60 that they can be considered disabled if they cannot carry out their usual work. FOR THE PATIENT, IT IS A MATTER OF FINDING SOME INCOME TO ENSURE HE CAN CONTINUE TO LIVE AND MAKE THE NECESSARY PAYMENTS IF HE IS ILL: HIS SALARY, MORTGAGE AND, ABOVE ALL, HIS PEACE OF MIND ABOUT MATERIAL THINGS. Physicians cannot be required to know the various laws1 in effect and the resulting administrative regulations. It is important for them to complete the forms requested with all due care, provide accurate, objective and clear information in line with the evidence, and understand that their word alone as a physician will not be sufficient if questions are raised or a lawsuit possibly ensues. For the patient, it is a matter of finding some income to ensure he can continue to live and make the necessary payments if he is ill: his salary, mortgage and, above all, his peace of mind about material things. Physicians must also avoid falling into the trap of being accommodating or even sympathetic because they are affected by the patient’s emotional state and no longer take a critical view. Sooner or later, this will have negative effects for the patient. Insurers, including those that are private, function using disability tables and discrepancies are questioned, often snaring the patient in a lengthy process of expert opinions, etc. which may be difficult for some. After a few years practising as a medical specialist, we all have the impression that we are carrying out our medico-administrative duties in a satisfactory manner. Scientifically-based medicine has guided our medical conduct for many years. When medical questions arise on which insurers (or prosecutors) require an opinion, physicians must employ the same scientific and moral requirements and give an opinion based on solid scientific grounds. They must be aware that their signature at the foot of a document has a great deal of significance in our system. For example, we would be correct in thinking that very few physicians would themselves accept a legal or notarial opinion that had had little thought. And what is true in common cases is infinitely more so when medical expertise is required. Decisions on the various applications for compensation can fall into the legal, social or sometimes political domain, but it is our duty as medical specialists to keep matters straight and to concentrate on what we know – i.e. current scientific thinking in our respective fields. Nor should physicians consider nonmedical factors, such as demographics, the level of education, etc. Specific provisions are incorporated into each social law and insurer’s rules, and they will be applied. In the society of entitlement in which we live, physicians very frequently have input into decisions which, aside from health questions per se, go to the very heart of many of their patients’ lives. Physicians must fulfill the obligations placed on them by insurance companies and other parties requesting medical expertise in a scientific manner. They must be aware of the impact that the documents they write and sign may have on their patient’s life, as well as the negative effects of incorrect information even when such information is given with the best will in the world. As reported by Lacerte2, T. Edward Damer expresses it as follows: “The only opinion (belief, claim, thesis, position) that deserves acceptance is one that can be defended by a good argument.3” It is essential for attending physicians to give information that will allow the decision-maker to properly understand the claimant’s situation, know the precise diagnosis, treatment plan or prognosis. Clear diagnoses usually pose no problem, whether dealing with a cancer that is being treated, proven heart failure, major depression with three to four months off work, longstanding rheumatic disease supported by biological evidence, etc. Problems occur more often in the musculoskeletal field with unconvincing physical diagnoses (e.g. cervical pain, cervical or lumbar sprain that lasts for months) or cognitive diagnoses such L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 29 as a so-called post-commotional syndrome which drags on for months following mild skull-brain trauma and which in fact masks a problem of depression or adaptation. mortgage and loans being paid by the private insurer. Can one really blame him? No. Must the physician meet the patient’s expectations without asking himself questions and giving real ways to solve the problem? Again, no. And what can be said about diagnoses that are not supported by any physical and/or biological information: fibromyalgia, chronic fatigue, etc. It is essential for the physician to make the appropriate allowances in his disability diagnosis, so that the patient is treated for the right diagnosis and receives the care required by his condition. Likewise, it is essential to understand that environmental problems at work or in the home will not change, even if the patient is off work for months and becomes deconditioned. Once he returns to his occupation, the same causes will result in the same effects and the same somatic complaints will reappear: we have to treat the right cause. It is true that some patients begin to improve when they can escape the grinding spiral of incessant investigations, everchanging prescriptions and varied opinions – i.e., when we stop throwing oil on the fire, and exacerbating the nervousness caused by the symptom at the very time when the most important thing is to maintain a calm attitude, confidence in the future and in the patient’s own ability to deal with his symptom, and even manage to control it4. » A physician is often called upon to give his opinion, as the attending physician, on the patient’s ability to resume his own or some other work: this leaves a margin for interpretation which covers many factors. Real, objective partial or total disability does not always completely correspond to the perception the patient may have of it and still less that of his family or lawyer. Consequently, when a physician treats a patient, he provides the certificates required by his condition for a certain period of time. At some point, in doing his work correctly with an objective understanding of his patient’s best interests, the attending physician considers that the patient is capable of totally or partially resuming his activities. He informs him accordingly, as well as the insurer whoever that may be. Depending on the circumstances, the insurer or employer may request an expert opinion and this will be given by a physician other than the attending physician, in accordance with requirements of objectivity. The attending physician will generally be objective concerning treatment, but it is a well-known fact that, because of the de facto contract he has with his patient, the one-on-one discussion, attending physicians often find themselves in a delicate situation with regard to judging the relevance or otherwise of prolonged disability, particularly when it is contested or there are significant side benefits. It must also be said, political correctness notwithstanding, that for homo economicus; certain situations are very obviously beneficial to a given patient without any overt bad intentions. Someone whose finds their job unsatisfying and repetitive, feels he has no control over his activity, works in a difficult environment (e.g. on a production line) and, in addition, receives a low salary, will see a significant improvement in their life if they receive salary compensation from the CSST or SAAQ, in addition to the 30 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 Let us look at low back pain as an example. The attending physician must be aware of the known risk factors for pain becoming chronic and recognize them, so that, once again, he can give his patient proper guidance. Since the 1990’s, it has been widely recognized and acknowledged in the international community that psychosocial factors play a key role in the development of chronic pain and disability. Since 2000, it has also become obvious that the role of sociodemographic factors is just as vital. Maître Laurence Le Guillou, Legal Counsel at the FMSQ, adds to the reflexion. What are a physician’s ethical obligations with regard to disclosing information to a third party? When the physician acts on behalf of a patient or a third party as an assessor or expert, two questions arise with regard to information divulged to a third party: must the physician obtain the patient’s consent to do this and what information can be provided? Q Generally speaking, the patient is entitled to professional secrecy whether he consults his attending physician or a physician acting in an expert capacity. The physician must therefore obtain the patient’s consent regarding disclosure to a third party. Depending on the circumstances, the consent can be explicit or implicit. For example, when the physician receives a form in his office signed by a patient authorizing his medical records to be passed on to an insurer, the patient’s consent is explicit. On the other hand, when the patient goes to a medical expert’s office for an expert opinion that will be passed on to a third party and the expert informs him of the purpose of his work, the subject of his expert report and whom it will be sent to, the patient gives his implicit consent to the expert report being sent to a third party. A document signed by the patient stating that he has fully understood the purpose and limits of the mandate is nonetheless preferable in this latter situation. A As far as the content of the information to be disclosed to the third party is concerned, the test is relevance. The physician must refrain from informing a third party of information, interpretations or comments that are not relevant to the assessment. He must likewise refrain from obtaining such irrelevant information from the patient. Contrary to what many caregivers believe, whether they be physicians, physiotherapists or other professionals, sending a patient who does not feel completely better and “like he was before” back to work, regardless of the pathology, is not necessarily a bad thing: everything depends on the circumstances. A construction worker cannot return to work on crutches; that is evident. However, administrative work may very well be done without any problem. It is, in fact, well known now that patients who resume their activities have a better course than those who are left disabled. The conclusions of the international Task Force on Neck Pain, published in January 2008 have provided important insights into this subject5. A number of guides provide conclusive data on the natural history of a pathology, the best treatments to offer and the complications. It is important not to over-medicalize physical or even mental situations that are often simple to start with but which become complicated through close interaction with related factors. A number of elements play a role in this construct: the overmedicalization we mentioned earlier, the exaggerated importance our society gives to medical intervention, the status of victim which can rate highly for some people, the powerlessness of “traditional” medicine with regard to “functional” discomfort, which more often than not is the patient’s acceptable response to internal conflict, the very nature of the doctor-patient relationship and the former’s training which often makes him feel that he has an obligation to act. All these elements combine to complicate situations that were originally simple and could have saved the patient severe disappointment (and sometimes substantial disbursements) if the physician had stopped for an instant to look for the message the patient was trying to send him. Very often, this all begins with an insurance report that is poorly understood, poorly completed and not sufficiently specific. It can be answered that physicians have other things to do but, to our mind, it is precisely this view that has to be reconstructed: in our society of entitlement, many rights and privileges are conferred by documents that must be clear and accurate, particularly when physicians are now paid by the patients themselves to fill out these forms. A person is entitled to expect that the form is filled out correctly. An incomplete, inadequate or illegible form can result in a person losing their rights, because the decisionmakers (or prosecutors in cases of review or dispute) will have no basis that will help them render justice to the plaintiff. Again, it is important for the physician to clearly understand that incomplete, confusing, inadequate and unsupported information will some day be questioned and that it will be the patient who has to pay, both literally and figuratively. Attending physicians have a contract obliging them to act on behalf of their patients and they must be the prosecutor: in addition to that being a good thing, it protects their patients’ rights. However, the obligation of “kindness” does not always equate with one of objectivity, particularly when side benefits are at stake. To avoid any misinterpretation, I give a quote from Gordon Waddell at the 9th International Forum on Low Back Pain, Palma, 2007, in its entirety: “What we need is a fundamental shift in the whole culture that surrounds work and health. We need to stop thinking about work as a four-letter word and an activity that is toxic to our patients. We have to stop regarding work as pure risk and start protecting our patients from the dangers of prolonged work absence.” What is true for low back pain is true for all pathologies that may become chronic, particularly in the musculoskeletal area. It is also important to differentiate clearly between functional limitations or what the patient cannot do – the notion of a physical or mental injury6 – and their possible consequences, i.e. functional restrictions or what the patient must not or should not do – even though theoretically he can sometimes do it7. Likewise, physicians must understand that the fact they prescribe a method of treatment does not oblige the paying organization to accept it, whether the latter is public or private. The method must be included in the insurer’s regulations or the contract signed between the parties or, alternatively, in the Act (SAAQ - LATMP). The same applies to many therapeutic suggestions that have more to do with belief than science and convincing data. Conclusion A PHYSICIAN’S SIGNATURE AT THE BOTTOM OF AN INSURANCE DOCUMENT IS VITALLY IMPORTANT TO THE PATIENT, AND HAS IMMEDIATE CONSEQUENCES FOR HIM. BUT THIS ACT ALSO HAS IMPORTANT CONSEQUENCES FOR THE PHYSICIAN, BECAUSE HE IS PLACING HIS CREDIBILITY ON THE LINE. If the physician takes too narrow a view or does not carry out a full examination and, even more, if he gives an unfounded opinion, signing a document serves no one and his report will have little or no short- or mid-term value. S L References Complete references for this article are available in page 43. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 31 François Sestier, M.D., PhD Program Director, Insurance medicine and medicolegal expertise, Université de Montréal Medical Experts’ Duties and Responsibilities What distinguishes medical expertise in Quebec? What are medical experts’ duties and responsibilities and what damage could be caused to the litigating parties if experts have not made every effort to compile an independent, unbiased, well-reasoned opinion? Medical expertise in Quebec Requests for expert opinion in Quebec Historically speaking, Canada has inherited two legal systems from its founding peoples: Quebec uses the Civil Code, which derives from the Napoleonic Code; the other provinces and territories adhere to British Common Law. There are three situations in which an expert opinion can be requested: Both in Quebec and elsewhere in Canada, judicial procedures are adversarial rather than inquisitorial. All parties in medicolegal cases must present themselves with their expert(s). The judge can obviously appoint an independent expert to clarify medical matters for the Court, but this is only done on an exceptional basis. Even if he is engaged by one of the parties, the expert’s role is to clarify medical matters for the Court; the legal counsel’s objective is to win the case. 1. An assessment of bodily injury can be requested from medical experts in many situations: an employer may request an expert opinion to justify absenteeism, check on physical limitations or confirm when a return to work would be safe for the patient and his/her co-workers. Private insurers or the RRQ are entitled to verify the medical justification for the payment of disability benefits. The CSST, IVAC or SAAQ can ask the expert to define diagnoses, functional limitations and restrictions, or a physiological deficit using a pre-determined scale and, more rarely, to give an opinion on the relationship between an event and the current sequelæ. 2. In medical liability cases, medical experts must declare whether a colleague’s approach complies with the rules of the art. This type of assignment can be given by a coroner, the Collège des médecins du Québec or legal counsel instructed by a patient or a professional liability insurer. Medical expertise training at Université de Montréal Although it has existed elsewhere for many, many years – in Europe, in particular – academic medicolegal training has only been available in Quebec since the creation in January 2000, at the Université de Montréal Faculty of Medicine, of a microprogram and then a DESS in Insurance Medicine and Medicolegal Expertise (www.mae.umontreal.ca). More than 120 instructors from the Faculties of Medicine and Law of the four Quebec universities have participated in this teaching program. Master’s and doctoral degrees provide further training opportunities in both medicolegal expertise and insurance medicine. An international French-language program covering this training has been available on the Web since 2005. The Université de Montréal has been offering a similar program in English on the Web since January 2007, designed for English-language physicians outside Quebec. An international English program will be available on the Web as of January 2009. Such training is not compulsory when writing a medical opinion, but it was recommended in August 2008 by the Insurance Bureau of Canada which found that most Quebec physicians who regularly gave expert opinions had taken or were taking this program. 32 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 3. In insurance law, the expert may be designated to determine the excess mortality associated with an illness that was not declared prior to the policy being taken out or, alternatively, give an opinion on an insured’s life expectancy or active life expectancy. Duties related to medical experts’ competence Experts must use specific terms in view of the legal meaning of certain words or adjectives. Their reasoning must be logical, avoiding faulty opinions often based on a deliberately partial consideration of the elements of the medical chart and/or literature. Experts must use recognized scales (LATMP, LAT, SAAQ, American Medical Association) depending on the mandate received. A thorough knowledge of the philosophy and use of these scales is obviously a prerequisite to issuing a valid medical opinion. Assessments of bodily injury must also incorporate certain analyses of the biopsychosocial model found in the WHO’s International Classification of Functioning. In order to carry out his mandate in an appropriate manner, the expert must have a basic knowledge of current legislation: access to information, insurance, human rights, etc. He must also be familiar with the concept of pre-existing conditions, the level of proof required for the expert’s evidence. Lastly, he must have the tools necessary to justify his opinion, based on conclusive, scientific data. Experts must, above all, be fully aware of the method of reasoning regarding the causality, imputability criteria and the difference between medical and legal causality. IN ORDER TO CARRY OUT HIS MANDATE IN AN APPROPRIATE MANNER, THE EXPERT MUST HAVE A BASIC KNOWLEDGE OF CURRENT LEGISLATION Finding Your Way CARRA : Commission administrative des régimes de retraite et d’assurances CIF Classification internationale du fonctionnement, du handicap et de la santé (International Classification of Functioning, Disability and Health) CSST : Commission de la santé et de la sécurité au travail DESS : Diplôme d’éducation supérieur spécialisé (Advanced Specialized Education Diploma) IVAC : Indemnisation des victimes d’actes criminels (Crime Victims Compensation Act – department forms part of CSST) (un organisme qui relève de la CSST) LAT : Loi sur les accidents de travail (Workmen’s Compensation Act) LATMP : Loi sur les accidents de travail et les maladies professionnelles (Act respecting industrial accidents and occupational diseases) LSST : Loi sur la santé et la sécurité au travail (An Act respecting occupational health and safety) OMS Organisation mondiale de la santé (World Health Organization) RRQ : Régie des rentes du Québec SAAQ : Société de l’assurance automobile du Québec Impartiality Experts must always bear in mind that their presence has been required to clarify a medical problem for the Court. They must hold unswervingly to their professional ethics and thus must learn to maintain their independence with regard to the legal counsel employing them. Biased or partisan medical opinions only lead to unacceptable increases in legal costs and rapidly discredit the expert’s reputation for integrity. Intellectual honesty Experts must know how to weigh the quality and persuasive value of all medical information found on the Internet. A U.S. judgment in 1995 (Daubert v. Merrell Dow Pharmaceuticals) clearly established the rules governing the use of scientific literature. Unfortunately some experts still select only those scientific articles in the literature that are likely to help their principal win his/her case. Approach Experts must develop a faculty for maintaining a cordial atmosphere during the patient/doctor meeting by learning methods that classically disarm any aggressiveness on the part of the person being interviewed. This does not prevent an alert, welltrained expert from detecting any obvious exaggeration. Current trends in medicolegal training In France, this type of training has been given for several decades by university medico-legal departments which issue a certification covering both the assessment of bodily injury and medical insurance. In most European countries, this training is a prerequisite to practicing as an expert. Generally speaking, magistrates in French-speaking countries are highly satisfied with the quality of the vast majority of legal opinions. Because of the phenomenal increase in disability applications over the last five years, the current tendency worldwide is to require training and certification for all medical experts or decision-makers with regard to medical disability. This trend can be found in South America, in both Argentine and Brazil. The Ministère de la Justice du Québec is aware of this problem and one of the solutions put forward would be to make more frequent use of judge-appointed experts to settle a medical debate. In conclusion, medical experts in Quebec in 2008 would be well advised to acquire formal university training in order to write a sound, independent report and be able to defend it courageously when being examined or cross-questioned in Court. S L L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 33 Gilles Fortin, M.D., FRCP(c), Neurologist Pediatrician Medical Expertise and Young People As medical specialists, we are trained to issue opinions when requested by our colleagues. However, when the opinion is requested by someone in the legal field, matters take on a very different aspect. he stakes are not the same, there is a risk that our technical vocabulary is not understood, even words in normal daily use no longer seem to have the same meaning. Our opinion is suddenly openly questioned if not frankly contested – sometimes by respected colleagues – and it must be justified as probable or certain. And even here, clinical certainty appears to be defined differently from legal certainty. For many, a request for a medicolegal opinion is a trap to be avoided whereas, for others, it represents an interesting challenge. T necessary. There are specific rules of procedure in such cases, including the fact that the expert opinion can often be used as testimony. In addition, the legal decisions are tied more closely to the weight of the evidence and the most probable conclusion, rather than certainty which is the case in criminal court. FOR MEDICAL EXPERTS DEALING WITH CHILD (YOUTH) PROTECTION, THE FIRST CONCERN IS TO ESTABLISH WHETHER OR NOT ANY SIGNIFICANT INJURY OR DELAY IN GROWTH HAS OCCURRED For medical experts dealing with child (youth) protection, the first concern is to establish whether or not any significant injury or delay in growth has occurred. Or, less commonly, as can frequently happen in sexual assault cases, to make the court understand that there may have been abuse even though no clinical evidence was found upon physical examination. If physical injuries or a delay in development are found, the possibility of abuse or neglect will be envisaged. The physician’s second task is then to establish whether the injuries or delays are due to natural causes, illness or accident or whether they result from misconduct on the part of the person responsible for the child. The DYP or the Court will then have to rule whether such misconduct justifies corrective measures. Distinguishing between morbid and traumatic injury is usually fairly simple. But distinguishing between accidental trauma and that inflicted through abuse or neglect is often far more difficult. Most of the time, the physician cannot be the sole person to determine such situations. An investigation of the circumstances by the DYP (or the police working with him when the abuse is flagrant) becomes an essential part of truly understanding what has happened to the child. In pediatrics, or when a child is involved, the stakes are often very different from those that occur when the subject is an adult. In pediatrics, the majority of requests concern child protection, seeking a verdict against prisoners accused of assault, child abuse or even murder, as well as damages for harm caused through medical error. When it is a matter of child protection, the Director of Youth Protection (DYP) is generally the one requiring the medical opinion. The child’s best interests are his chief concern, and it is essentially the youngster’s protection and rehabilitation that the DYP wishes to establish. Debate is governed by the Youth Protection Act and cases are heard in the Youth Courthouse, when 34 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 In youth protection cases, the physician only goes to court in a tiny number of cases. His written opinion will often be sufficient for the DYP to be able to reach a decision and establish corrective measures mutually agreed upon with the family. Even when matters are disputed or an appearance in Court is required, the parties often accept the written medical report as testimony. Case 1 Four-month-old Mark (not his true name) is brought by his father to the hospital Emergency Room, unconscious and mildly cyanotic. Support measures are installed, the CT scan shows significant acute subdural hemorrhaging with cerebral oedema. Examination of the fundi shows multiple retinal hemorrhages. The rest of the assessment is normal. The father, who has no explanation, says that the child has been with him for the last 48 hours, as he is separated from his wife and it is his weekend for custody. The mother states that the child was well when he left to go to his father. At the DYP and Youth Courthouse: The medical expert confirms a diagnosis of non-accidental cranial trauma or shaken baby syndrome. Based on the clinical and radiological information, he states that the trauma probably occurred during the weekend. The father’s visiting rights are cancelled and the child is given back to his mother. In criminal court: The father is accused of serious assault. He then states that the child was perfectly well when he arrived, but that he fell off the sofa on Saturday night. The expert tells the Court that the fall cannot explain the injuries observed, that the child could not have caused the severe injuries himself and that the trauma occurred after the infant’s arrival at his father’s, provided he was perfectly well when he arrived there. Other witnesses now have to establish the father’s guilt beyond any reasonable doubt. In the civil courts, it is often the medical conduct of a confrère regarding the child that is questioned. But, once again, it is the child or the harm he has suffered that remains at the heart of the proceedings. The problem may be related to an accident, a fall at school, in day care or at an amusement park but, more often than not, it is the circumstances surrounding delivery of the child or other care that he/she might have received that are in question. The logic is the same in every case: was an error committed, was there harm and, if so, is the error related to the harm. For the physician, it is once again a matter of first establishing whether physical or mental harm has occurred, assessing its degree, the related care and the impact on the child’s future life, his level of independence or dependence, and life expectancy, if necessary. If there are no sequelæ, no compensation is generally awarded by our Courts. For example, in a perinatal problem, the pediatric medical expert will have to give his opinion on the child’s physical condition and the relationship between that and the obstetrical conduct, which will be evaluated by a specialist in that field. The absence of error will not entail compensation, even if there are sequelæ. The obstetrical or perinatal care expert must explain to the Court the approach the physician should have taken in accordance with generally accepted rules of good practice. But it is the Court’s responsibility to establish whether the physician’s actual conduct, given the specific factors of the case at hand, represents a fault. The monetary implications of the sequelæ found in the child are not within medical competence. In criminal cases, legal attention does not focus on the young victim but on the degree of wrongdoing of the person to be punished for the action they have taken. Whether the matter is one of assault or homicide, the Court seeks solid evidence, since reasonable doubt benefits the accused. Clinical diagnostic certainty and legal certainty are two different things. Medical experts must not, however, attempt to establish legal certainty. It is the Court’s responsibility to weigh whether the evidence submitted to it qualifies as a legal certainty. Clinically, there are a number of possibilities in the great majority of cases: pathognomic signs are virtually inexistent and scientifically supported diagnostic certainty is a rarity. Our certainty is based on the fact that, given our knowledge and experience, a credible alternative explanation can or cannot be reported. For example, falling a foot or so does not result in significant intracranial and eye injury. The Court is not looking for in-depth scientific demonstrations that it will not be competent to evaluate; it wants to know whether, as experts in the field, we consider it likely or Pour un service unique et personnalisé ! de 2 semaines et plus * Circuits en petits groupes Consultez nos spécialistes en voyages : Aventures Loisirs Affaires Congrès découverte * Opération au Pérou 514 288-8688 • * Détour nature en Tanzanie assuré * Dépaysement en Égypte * * * * www.berri.clubvoyages.com 920, boul. de Maisonneuve Est BERRI-UQAM Titulaire d’un permis du Québec. md/mc Marque déposée/de commerce d’AIR MILES International Trading B.V., employée en vertu d’une licence par LoyaltyOne, Inc. et Transat Distribution Canada Inc. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 35 2 Case Two-year-old Annie (not her real name) presents with a delay in walking, with spasticity of her lower limbs; her development is otherwise normal. Born prematurely at 32 weeks, the monitor reading was not reassuring at the end of labour. The person delivering the child nonetheless decided on a vaginal delivery. The APGAR was. 31, 55 and 810, developing into a moderate respiratory distress syndrome. The child did not present with convulsions. The transfontanel ultrasound showed grade 1 periventricular hemorrhage. The experts on both sides agreed fairly quickly on the severity of the sequelæ or permanent partial disability. In obstetrics, the plaintiff’s expert claimed that a cesarean section should have been performed, whereas the defendant’s expert claimed the contrary. When asked, the pediatric expert stated that the sequelæ were related to cerebral distress which a cesarean section would have avoided, while the defendant’s pediatric expert considered that the prematurity itself was the cause. Since no agreement was reached between the parties, the Court had to settle the dispute on the basis of probability. certain. It is therefore important that we unhesitatingly establish the limits of our expertise as witnesses and refuse to answer questions that we consider outside our field of competence. Likewise, when giving any opinion or testimony on an expert basis, we must not be afraid to say we do not know. The purpose of the exercise is not to show off our knowledge, but to try and explain to the Court the medical information underlying the case. Unfortunately, substantial insidious pressure is often exerted on the medical expert, as if the outcome of the case lay in his hands. There is difficulty in accepting that the expert does not know or does not solve the problem. There may sometimes be a strong temptation to take statements a little too far. We must never give opinions that we are not prepared to substantiate. Our testimony or expert opinion is just one link in the chain of evidence or probabilities on which the Court will base its decision. We must not take sides, even if our empathy with the young victim creates a natural desire to defend him or her. To shield us against this, it seems important to me for all experts to have an opportunity to study the records at the request of either the plaintiff or the defendant, the prosecution or the defence. S L La direction de Groupe Fonds des professionnels a le plaisir de souhaiter la bienvenue à M. Benoit Carra. M. Carra se joint au Groupe à titre de directeur du service à la clientèle au sein de notre filiale Fonds des professionnels - Gestion privée*. M. Carra possède près de 15 ans d’expérience dans le secteur des services financiers, dont huit chez Gestion MD Ltée. Il a occupé plusieurs postes au sein de diverses institutions financières, dont celui de directeur, services aux particuliers, pour une banque canadienne. Benoît Carra Titulaire d’un Baccalauréat en administration des affaires (finance), il détient les titres Pl.Fin., Adm.A., CFA, FCSI de CFA (analyste financier agréé), de planificateur financier, d’administrateur agréé et de [email protected] Fellow de l’Institut canadien des valeurs mobilières (FCSI). Sa connaissance approfondie de la réalité des médecins spécialistes, et autres professionnels de la santé, lui permet d’élaborer des solutions parfaitement adaptées à notre clientèle en Gestion privée. Groupe Fonds des professionnels s’adresse aux membres actionnaires suivants : la FMSQ (Fédération des médecins spécialistes du Québec), l’ACDQ (Association des chirurgiens dentistes du Québec) , la Corporation de service de la Chambre des notaires, l’AAPPQ (Association des architectes en pratique privée du Québec) et l’AQPP (Association québécoise des pharmaciens propriétaires) . Les membres de la FMRQ (Fédération des médecins résidents du Québec) , à titre de partenaire, ont également accès aux mêmes services. Groupe Fonds des professionnels offre aujourd’hui des services complets et adaptés en fonds d’investissement, gestion privée et planification financière personnelle intégrée. Ses solutions d’investissement sont orientées vers le rendement à long terme et la protection du capital. Ses frais de gestion et ses honoraires sont parmi les plus bas au Canada. Des actifs de plus de 1,6 milliard de dollars sont gérés activement pour plus de 8 500 clients. L’entreprise, dont le siège social est à Montréal, a également des bureaux à Québec et à Sherbrooke. * Membre FCPE 36 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 Renseignements : www.groupefdp.com GROUPE FONDS DES PROFESSIONNELS ANDRÉ MARCOTTE, M.SC., CFA – VICE-PRESIDENT AND CHIEF INVESTMENT OFFICER ALAIN DOUCET, A.S.A., ACS, PL.FIN. – MANAGER – FINANCIAL PLANNING Making the Best of Difficult Times I f adversity builds character, the current volatility of the markets must be making a significant contribution to it! What explanation is there for the enthusiasm caused by the thought of buying something at a super-sale price when a consistently flagging stock market creates fears that induce us to liquidate part of our assets? This paradoxical behavior appears to be completely normal: many surveys show that money is one of the main stress factors for Canadians. Impact on your investments The impact of this volatility on achieving the goals of our clients who are in the accumulation phase and have a long-term investment horizon should be limited. You can use your 2008 RRSP contribution to rebalance your portfolio in accordance with the distribution of target assets specified in your investment policy. Another solution would be to use our preauthorized payment program (PPP) and thus automatically average out the investment cost. Those most concerned could also consider depositing their Graph 1 Investors emotions according to market developments payments in our shortterm fund and invest in our Optimism Denial Investors favour Investors still hope, but Maximum Risk equity fund from time to stocks with less conviction time, so as to rebalance Desperation Depression their portfolio over the Investors begin to sell a Investors are still wary of portion of their stocks the stock market course of the year. (In this Hope case, using our short-term Euphoria Fear Investors slowly Investors let go of their Investors do not buy fund should be a temporary regain their long-term strategy to stocks interest in stock Maximum Opportunity invest even more in stocks measure, otherwise your markets long-term goals may be Optimism Capitulation Panic compromised.) The impact Investors favour Investors are tempted to Investors have lost all stocks sell their stocks confidence and want to should also be limited for sell at any cost those beginning to take Source : Westcore Funds/Denver Investment Advisors, LLC, 1998 out money. Are our reflexes appropriate when the time comes to make investment decisions designed to ensure our long-term financial security? In a buoyant market, we quickly become optimistic about future returns. Yet that is when everything is selling at a higher price and the risk of disappointment is at a peak. During difficult periods, we often avoid investing, although it is then that stock markets offer excellent opportunities for longterm investment. Market turmoil The turmoil in the stock exchanges is being fed by the significant economic slowdown and the severity of the US credit crisis. These factors are, however, situational and therefore likely to be resolved during the coming months or quarters. Some changes must however be made before a sustained upswing can occur: stabilization of the U.S. home market and economy, further reductions in the price of petroleum products, healthier financial institutions and more realistic expectations as to profit growth. Fewer options are however open to clients who have been drawing down their money for several years. We suggest you make withdrawals periodically, rather than once a year. It would also be worthwhile taking minimum withdrawals over the next few months or making them match your real financial needs. You could also reduce the impact of the current situation by first withdrawing assets which have been the least affected by the market Your best ally is time Despite effort to forecast how the markets will develop, studies show that time has a far greater impact than the immediate moment. In other words, it is preferable to keep your investments regardless of the investment climate. The key to good stress management? Follow your long-term investment goals and know how to take advantage of the situation in line with your investor profile. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 37 SOGEMEC ASSURANCES CHANTAL AUBIN, PLAN ADMINISTRATION MANAGER Insure Your Clinic with “The Personal” A Solution Tailored to FMSQ Members hysicians in office practice or operating a clinic know that business insurance is essential if they are to protect their investment. But how to choose the one that best suits their needs? Members of the Fédération des médecins spécialistes du Québec (FMSQ) are, in fact, able to call upon a business insurance program developed to meet their specific professional needs. P This is available through The Personal Insurance Group, in cooperation with Sogemec Assurances. Many FMSQ members are already taking advantage of The Personal’s group automobile and home insurance. The Group’s Business Insurance is just as beneficial, and a true asset with regard to your professional property and civil liability. Better protection at a better price Business insurance generally includes basic coverage that can be upgraded upon payment of an additional amount. At The Personal Group, FMSQ members can obtain greatly improved protection without paying a supplement. Going beyond basic protection The Personal Group’s Business Insurance for members of the FMSQ is also noteworthy for types of coverage that are usually considered optional, thus requiring payment of a supplement. A number of these are automatically included at The Personal. No additional premium is required for sewer backup or flood, for instance. When you consider that water damage rates as one of the most common disasters that can occur, this upgrade is very worthwhile. Exclusive coverage with no extra premium FMSQ members also benefit from exclusive coverage negotiated especially for them by Sogemec. This covers loss of income and property as a result of outside energy installations. For example, if high winds damage Hydro-Quebec installations and you suffer a loss of income because of the ensuing power outage, you are covered up to $25,000. Full protection and its advantages The Personal Group’s Business Insurance has various other benefits that make it unique in this market. • Higher tenant liability protection ($2,000,000 instead of $250,000) Examples of upgraded coverage, with no extra premium Coverage Basic Protection Upgraded Protection for FMSQ Members Fire Department intervention costs $5,000 $20,000 Property temporarily away from location $10 000 $25,000 $5,000 $25,000 (limit per item) (no limit per item) $250,000 $1,000,000 Building: $250,000 Contents: $100,000 Building: $1,000,000 Contents: $500,000 Portable tools and equipment (e.g. portable computers, surgical equipment) New construction on property New acquisition The coverage described is subject to The Personal Group’s underwriting standards. The clauses and modality of this coverage are defined in the insurance contract, which also contains certain conditions and exclusions. • Lower deductibles • No proportional rule applicable, unlike most business insurance available. This rule sets out a minimum amount of insurance based on a predetermined percentage, without which the insured can be penalized. At The Personal, there is no such rule. Lastly, as with The Personal Group’s auto and home insurance, FMSQ members enjoy preferential rates and a recognized, trustworthy claims service 24/7. For more information on The Personal Group’s Business Insurance or to obtain valuable advice from an insurance agent, call 1 866 350-8282. You can also obtain further details at www.sogemec. lapersonnelle.com. The upgrade with no extra premium also applies to a variety of other types of protection, such as coverage of goods in transit or the cost of preparing evidence of damage, etc. 38 L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 SOGEMEC ASSURANCES Dr. GILLES ROBERT, PRESIDENT Sogemec Assurances is Constantly Changing Dear Colleagues, The various plans provided by Sogemec are constantly changing, in order to offer you maximum coverage at the best price possible. For example, more than 2,000 medical specialists belong to the disability insurance program which serves as a model in its field for the quality of its plan definitions and other unique clauses. While on this subject, I would remind you that an expert committee has been set up to support you in case of any dispute with the insurer concerning the definition of disability. Because of the success of the disability plan, Sogemec expanded its services and added general insurance – i.e. home, automobile, multi-residence buildings, secondary residences, and medical clinics. In addition, in 2002, wishing to improve matters even more and as the result of a tender, we introduced a new approach to general insurance with the goal of maximizing our competitiveness. his resulted in Sogemec entering into a special partnership agreement with The Personal Insurance Group, a direct insurer, so that together we could achieve our objective of providing the best protection available at the best cost. This step proved to be an outstanding success, because we now have nearly 8,000 contracts. Sogemec acts as guarantor of this agreement, so that it can verify that the insurer abides by its commitments. Another factor that I would like to bring to your attention is that our clientele had to be expanded in order to minimize administration costs and maintain our competitive edge. The arrival of prestigious clients such as the Réseau des ingénieurs du Québec, the Corporation de services de la chambre des notaires du Québec, the Fédération des médecins résidents du Québec, the Fédération médicale étudiante du Québec and, last but not least, the Association des médecins de langue française du Canada, all motivated by the desire to provide value added for their respective members, enabled us to achieve a better return and be even more competitive. I can assure you that Sogemec is a solidly-based organization with exceptional growth, allowing us to meet your insurance needs in an optimal manner. POUR TOUS VOS BESOINS D’ASSURANCES DES GESTES PRÉCIS, LES IDÉES CLAIRES :: :: :: :: :: SOGEMEC VIE INVALIDITÉ MÉDICAMENTS MALADIE DENTAIRE SOGEMEC LA PERSONNELLE : : AUTOMOBILE : : HABITATION : : ENTREPRISE : : CONTACTEZ-NOUS 1 800 361-5303 514 350-5070 / 418 658-4244 Par courriel ou Internet : [email protected] www.sogemec.qc.ca Le seul courtier recommandé par : FÉDÉRATION DES MÉDECINS SPÉCIALISTES DU QUÉBEC L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 39 SERVICES AUX MEMBRES DE LA FMSQ AVANTAGES COMMERCIAUX NOS FILIALES Groupe Fonds des professionnels Sogemec Assurances www.groupefdp.com www.sogemec.qc.ca Bell Hyatt Regency Montréal NOS PARTENAIRES www.bell-association.ca www.montreal.hyatt.ca Club Voyages Berri La Personnelle www.sogemec.lapersonnelle.com 514 288-8688 Rabais Campus.com Energie Cardio www.energiecardio.com www.rabaiscampus.com RBC Banque Royale Groupe Solution COURTIER AUTOMOBILES ET CAMIONS www.groupesolution2.com Hôtels Fairmont www.fairmont.com www.rbcbanqueroyale.com/sante Visitez régulièrement notre site Internet Vous connaîtrez bientôt le prochain partenaire de la FMSQ ! Pour tout savoir sur les avantages commerciaux réservés aux membres de la FMSQ, visitez le www.fmsq.org/services MOT DU PRÉSIDENT DR GAÉTAN BARRETTE Économie, politique et négociation u’on le veuille ou non, l’économie domine actuellement la vie publique et il est raisonnable de penser que ce sera le cas pour les 12 à 18 prochains mois, peut-être un peu plus. Ajoutons à ceci, la phase électorale panaméricaine que nous venons de vivre et nous avons tous le sentiment que le fond de l’air en est un de passage, de transition, de changement de cycle. La saga du CHUM se terminant, nos mesures tarifaires (tarifs, enseignement, recherche) finalement mises en application, et après avoir conclu les quelques dossiers en cours, il faudra déjà s’engager vers de nouveaux dossiers. Ceci, dans un contexte totalement différent. Q conventions collectives du secteur public arrivant à échéance en 2010, incluant les ententes des fédérations médicales, et à l’heure où les centrales syndicales ont conclu des alliances en vue des négociations de 2010. Vouloir ramener tout le monde en même temps en 2010 n’est plus un hasard, c’est un plan. À preuve, l’Association des pharmaciens des établissements de santé qui a amorcé des moyens de pression vient de se voir présenter une entente financière transitoire se terminant… en 2010 ! Tout le monde ensemble, du jamais vu au Québec. Mais du déjà vu en Colombie-Britannique, où, trois fois, ça s’est réglé par une « méga » loi spéciale. Le plan est clair. EN EFFET, TOUT LE MONDE SE RETROUVE DANS LE MÊME PANIER, Je vous invite ici à une pause pour prendre la mesure du chemin parcouru. Bien sûr, la situation économique TOUTES LES CONVENTIONS COLLECTIVES DU SECTEUR PUBLIC ARRIVANT actuelle est sérieuse. Mais celle-ci ne fait qu’amplifier À ÉCHÉANCE EN 2010, INCLUANT LES ENTENTES DES FÉDÉRATIONS MÉDICALES. l’importance d’avoir posé certains gestes en 2006 de Quoi qu’il en soit, la situation économique actuelle est intéresmême que de ceux que nous aurons peut-être à poser en 2010. sante. D’abord, en 2010 la récession sera terminée et débutera L’importance de l’opportunité de notre dernière négociation. alors un cycle haussier, peu importe son ampleur. Mais là et Opportunité parce qu’on ne connaît jamais l’avenir au moment surtout, la donne sera différente en ce sens que notre voisine d’agir… Imaginons un peu où nous en serions si nous avions cédé l’Ontario aura rejoint notre camp, c’est-à-dire celui des receveurs en 2006 ? L’horreur ! Amusons-nous quand même un peu. Oui, de transferts de péréquation. Tombera alors le sempiternel nous avons fait des gains significatifs, mais nous n’avions pas argument de la « richesse (pauvreté) collective du Québec ». envisagé l’extraordinaire impact ultérieur de notre position. Nous Pourtant, le gouvernement ontarien n’est pas imbécile et voit savions, et l’avions dit à l’époque, que l’ampleur de notre entente sans doute les mêmes prévisions économiques que celles des d’alors passait par son étalement. C’était une énorme conceséconomistes et, malgré tout, il vient de donner des augmentasion (du jamais vu !), et nous l’avons faite pour nous assurer d’un tions tarifaires de 12,25 % auxquelles s’ajoutent une panoplie de gain maximal. C’était sans prévoir ce que nous vivons aujourd’hui. mesures représentant des centaines de millions de dollars. Ce Sans l’avoir planifié, nous aurons aidé l’État et la société québésera aussi possiblement le cas pour les provinces maritimes. coise ! Eh oui ! Rappelons-nous qu’en début de campagne Alors?!? En même temps, tous s’engagent à maintenir un électorale, on annonçait que les finances étaient telles que le accroissement annuel du financement en santé d’au moins 5 %. Québec ne ferait pas de déficit en 2009, ni en 2010. Le Alors, il faut se préparer, et c’est ce que nous faisons, car il n’est 4 novembre dernier, Mme Jérôme-Forget prévoyait un budget pas question de recommencer à creuser l’écart avec la moyenne excédentaire pour 2007-2008, de peu (484 millions $), mais excécanadienne. Et vous, soyez prêts ! dentaire quand même. De son côté, l’OCDE prévoit un seul trimestre de récession pour le Québec fin 2008, et déjà une modeste reprise au premier trimestre 2009. Réduction de cotisation « Bienvenue bébé » Or, les ententes de la FMSQ et de la FMOQ représentent ensemble des augmentations globales de près de 2 milliards $ qui, s’il n’y avait pas eu d’étalement, auraient engendré un déficit significatif dès cette année. Voilà une réalité incontestable qui mérite d’être soulignée. Bien que nous n’ayons aucun remerciement de la société québécoise, dans un autre monde, on appelle ça une dette politique. Finalement, économie oblige, en plus de conclure les dossiers en cours, il est maintenant temps de débuter notre préparation pour les prochaines négociations. La situation est simple. En effet, tout le monde se retrouve dans le même panier, toutes les Terminons l’année positivement… Dre Josée Parent nous rappelant élégamment et pertinemment à l’ordre, le conseil d’administration a unanimement décidé de souhaiter la bienvenue aux bébés des médecins spécialistes. Les parents pourront donc se prévaloir d’une réduction de cotisation, l’année de l’arrivée de l'enfant. Cette nouvelle mesure représente un remboursement de 50 % pour les mères et de 20 % pour les pères. Sur seule présentation du certificat de naissance ou d’adoption, le remboursement sera effectué par la FMSQ au début de l’année suivante. Et une bonne nouvelle n’arrivant jamais seule, cette disposition est applicable rétroactivement au 1er janvier 2008 ! S L L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 41 CONCOURS PRIX IMS CANADA, 10e ÉDITION DEUX BOURSES DE 3 000 $ À GAGNER Description du concours Règlements Le Comité consultatif sur l'information en santé d'IMS Health (Canada) a créé les Prix IMS Canada pour souligner les travaux de médecins et pharmaciens concernant l'utilisation clinique efficiente des médicaments. Ces prix représentent une valeur totale de 30 000 $ qui est répartie de la façon suivante : L'auteur principal (premier auteur) de l'article doit être un médecin spécialiste membre d’une association affiliée à la Fédération des médecins spécialistes du Québec. Tout article original paru dans une revue médicale spécialisée (excluant les entrevues et articles de journaux) au cours de l'année civile (de janvier à December 2008) peut être soumis à condition qu'il appartienne à l'une des catégories précisées ci-dessus. De plus, • à la Fédération des médecins omnipraticiens du Québec (FMOQ) et à la Fédération des médecins spécialistes du Québec (FMSQ) deux prix de 3 000 $ à chaque fédération pour un article sur l'utilisation appropriée des médicaments ; • aux pharmaciens, par l'entremise de l'Association québécoise des pharmaciens propriétaires (AQPP), deux prix de 3 000 $ chacun pour un article sur l'utilisation appropriée des médicaments ; • à chacune des quatre facultés de médecine, un prix de 2 000 $ à un étudiant pour la meilleure note en pharmacologie ; • aux facultés de pharmacie (Université de Montréal et Université Laval), deux prix de 2 000 $ aux étudiants méritants pour un stage à l'extérieur. Objectifs • de souligner la contribution exceptionnelle d'un pharmacien à la formation professionnelle continue ; • de reconnaître la qualité et le caractère innovateur de l'article soumis. Description des prix décernés Deux bourses de 3 000 $ seront décernées à deux médecins spécialistes (ou deux groupes de médecins) s'étant distingués par l'excellence de leur article sur l'utilisation efficiente de médicaments. À titre d’exemple : • les traductions, adaptations ou reproductions d'articles ne sont pas admissibles ; • les articles acceptés pour publication mais non encore publiés ne sont pas admissibles ; • les articles en deux parties comptent pour un seul texte ; • si un article a été rédigé par plus d'un auteur, le prix sera remis à l'auteur principal. Sélection des articles Les articles seront soumis par leurs auteurs qui devront les faire parvenir, avant le 31 janvier 2009, au Dr Gilles Hudon, directeur de l'Office de développement professionnel de la Fédération des médecins spécialistes du Québec, 2 Complexe Desjardins, porte 3000, Montréal (Québec) H5B 1G8. Ils seront ensuite évalués par un comité de sélection mis sur pied par l'Office et composé d'un représentant de chacune des quatre facultés de médecine du Québec. Le directeur de l'Office communiquera à IMS Canada le nom des auteurs des deux articles retenus comme étant les meilleurs. IMS Canada remettra officiellement le prix lors d'une conférence de presse. • importance de l'observance du traitement médicamenteux ; • meilleur traitement dans le cas d'une maladie donnée ; • revue de l'utilisation de médicaments dans un contexte clinique ; • utilisation efficiente de médicaments les uns par rapport aux autres dans un contexte clinique. Did you know Le Spécialiste is also available in English? Read your copy directly at www.fmsq.org REFERENCES Page 31 1 The most frequent in Quebec and the rest of Canada : War Veterans Allowance Act; Act respecting industrial accidents and occupational diseases (LATMP/CSST); Automobile Insurance Act (SAAQ); Crime Victims Compensation Act (IVAC); Quebec Pension Plan (RRQ); the regulations of various private insurers; various collective agreements; etc. 2 Simple Opinions vs. Considered Opinions. Michel Lacerte, Adam Rawlings. In : http://www.csme.org/PDF/CSME_ Newsletter_Fall2006.pdf; 3 Damer TE. Attacking faulty reasoning. Wadsworth, Inc. 1995:5. 4 Tiré de : Pr. Silla M. Consoli, psychiatre, Hôpital Européen Georges Pompidou, Université Paris V. Préface de : Troubles fonctionnels et somatisation. Comment aborder les symptômes médicalement inexpliqués. Cathébras P., Masson, 2006. 5 International Task Force on Neck Pain and Its Associated Disorders – The Bone and Joint Decade (2000-2010). Los Angeles, January 18, 2008. Spine, vol 33, no 4S, 2008. 6 Examples: amputation; anosmia; arthrodesis of the shoulder, frontal syndrome. In other words, what can be seen, found, assessed or measured. 7 Exemples. lower limb amputation : cannot be a labourer; anosmia : cannot be a security guard, etc. L E S P É C I A L I S T E · V O L . 1 0 no 4 · D e c e m b e r 2 0 0 8 43