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CIL 16 - Customer Online
THALES AVIONICS SAS 19-21 avenue Morane Saulnier 78140 Velizy-Villacoublay France Tel. : +33 (0)1 39 45 50 00 www.thalesgroup.com CUSTOMER INFORMATION LETTER N° 16 Ind: 10 - JUN 03/2016 Thales Partners on Airbus Programs Product Support Responsibilities Dear Customer, The purpose of the Customer Information Letter (CIL) is to provide Customers with a quick-reference Product Support guide on Airbus Programs. On AIRBUS Aircraft programs, Thales has teamed with selected manufacturers to supply Avionics Equipment to our Customers for these technologically innovative Aircraft. In order to simplify your contacts within the various teaming arrangements, and in line with our continuous efforts to better support the operation of your Aircraft, Thales publishes a quick-reference Product Support guide that will help you when dealing with our partners on the following programs: - A300-600 / A310 - A318 / A319 / A320 / A321 - A330 / A340 - A350 - A380 This specific product support guide dedicated to our partners provides the following information: - Appendix 1: Partners contact details - Appendix 2: Thales Avionics Division contact details - Appendix 3: Customer support partnership table - Appendix 4: Manufacturer partnership table THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 1 of 12 CUSTOMER INFORMATION LETTER N° 16 Ind: 10 - JUN 03/2016 Thales Avionics sincerely hopes that this guide will help you understanding each Product Support activity. Should you need more information, please do not hesitate to contact your usual representative within Thales Avionics organization. Yours faithfully, THALES Avionics Division (DAV) Avionics Services W orldwide THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 2 CUSTOMER INFORMATION LETTER N° 16 Ind: 10 - JUN 03/2016 Appendix 1: Partners contact details ACSS AVIATION COMMUNICATION & SURVEILLANCE SYSTEMS, LLC AN L-3 COMMUNICATIONS & THALES COMPANY 19810 N 7 TH AVENUE PHOENIX, AZ 85027-4400 – USA Phone: +1 623 445 7000 Fax: +1 623 445 7001 DIEHL AEROSPACE GmbH c/o THALES AEROSPACE ASIA Pte LTD 21, CHANGI NORTH RISE SINGAPORE 498788 – SINGAPORE Phone: +65 6424 7100 Fax: +65 6424 7101 DIEHL AEROSPACE GmbH Customer Service Center FSCM: 1W YD3 AIRBUS OPERATIONS S.A.S. AVIONICS AND SIMULATION PRODUCTS EYY – M8621 – 316, route de Bayonne 31060 TOULOUSE Cedex 09 France Phone: +33 5 61 93 55 55 Fax: +33 5 61 18 04 94 e-mail: [email protected] ZAC de Saint Martin du Touch 6 Impasse Alice Guy F-31300 TOULOUSE - France Phone: +33 5 61 71 00 67 Fax: +33 5 61 30 00 98 FSCM: D2439, D4829, D1347 DIEHL AEROSPACE GmbH (Formerly known as BODENSEEWERK GERATETECHNIK GMBH) - Manufacturer FSCM: F6198 BRITISH AIRWAYS AVIONIC ENGINEERING (Authorized Repair Station) ELY MEADOW TALBOT GREEN PONTYCLUN SOUTH WALES CF72 8XL, CARDIFF Phone: +44 1443 234 554 Fax: +44 1443 234 946 DIEHL AEROSPACE GmbH (Formerly known as VDO LUFTFAHRTGERATE WERK GMBH) Manufacturer AN DER SANDELMUHLE 13 D-60423 FRANKFURT (for Mail) D-60439 FRANKFURT (for Shipments) GERMANY Phone: +49 69 5805 0 Fax: +49 69 5805 1567 P.O. BOX 101155 D-88641 ÜBERLINGEN – GERMANY Phone: +49 7551 89 69 51 Fax: +49 7551 89 65 30 FSCM: D4829 (formerly D0078) GE AVIATION SYSTEM (Formerly known as SMITHS AEROSPACE) AEROSPACE AND DEFENSE SYSTEMS PRODUCT SUPPORT BISHOPS CLEEVE, CHELTENHAM GLOUCESTERSHIRE, GL52 4SF – ENGLAND Phone: +44 1242 673333 Fax: +44 1242 661790 FSCM: K5294 FSCM: D2439 THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 3 CUSTOMER INFORMATION LETTER N° 16 Ind: 10 - JUN 03/2016 GOODRICH CORPORATION FUEL AND UTILITY SYSTEMS NORTHROP GRUMMAN AERO PRODUCTS INTERNATIONAL SUPPORT OFFICE 100 PANTON ROAD VERGENNES, VERMONT 05491 – USA Phone : +1 802 877 29 11 Fax : +1 802 877 41 13 VICTORY BUSINESS CENTER UNITS 5 AND 6 FLEMING W AY ISLEWORTH, MIDDLESEX TW7 6DB – ENGLAND Phone: +44 81 568 33 91 or 568 33 92 Fax: +44 81 847 28 30 FSCM : 89305 HONEYWELL AEROSPACE SA SUPPORT CENTER 4 AV ST GRANIER 31024 TOULOUSE – France Phone: +33 5 34 56 15 00 Fax: +33 5 34 56 16 00 FSCM: 58960 FSCM: 30782 OROLIA SAS (Formerly known as MARTEC SERPE – IESM or KANNAD) ZI LE HIREGOAT 56520 GUIDEL– France Phone: +33 2 97 02 49 49 Fax : +33 2 97 65 00 20 HONEYWELL INC. COMMERCIAL FLIGHT SYSTEM GROUP FSCM : FAU27 21111 NORTH 19TH AVENUE PHOENIX, ARIZONA 85027 – USA Phone: +1 602 436 23 11 Fax: +1 602 436 15 00 SAGEM DEFENSE SECURITY SAFRAN Electronics Division (Formerly known as MESSIER BUGATTI DOWTY) FSCM: 58960 11-13 rue Ampère 91300 MASSY – France Phone: +33 1 58 11 26 43 Fax : +33 1 58 11 82 88 LIEBHERR AEROSPACE TOULOUSE S.A. Customer Service 408, Avenue des Etats-Unis B.P. 2010 31016 TOULOUSE DCEDEX – France Phone : +33 5 61 35 28 28 Fax : +33 1 61 35 29 29 FSCM: F1958 LITTON – AERO PRODUCT Toulouse Product Support FSCM : F6137 SAGEM GERMANY GMBH GOTTLIEB – DAIMLER STR. 60 71711 MURR – GERMANY Phone: +49 71 44 81 14 17 Fax: +49 71 44 81 14 22 FSCM: F6151 Building Centreda1 4 avenue Didier DAURAT 31700 Blagnac – France THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 4 CUSTOMER INFORMATION LETTER N° 16 Ind: 10 - JUN 03/2016 SENSOR SYSTEMS INC. TRW SYSTEMES AERONAUTIQUES 8929 FULLBRIGHT AVENUE CHATSWORTH, CALIFORNIA 91311 – USA Phone: +1 818 341 5366 Fax: +1 818 341 9059 7 - 9 AVENUE DE L’EGUILLETTE SAINT-OUEN L’AUMONE - BP7186 95056 CERGY-PONTOISE CEDEX – France Phone: +33 1 34 32 63 00 Fax: +33 1 34 32 63 10 FSCM: 13691 FSCM: FA3T1 SIEMENS BUILDING TECHNOLOGIES (Formerly known as Cerberus Guinard) AVIATION DEPARTMENT, PRODUCT SUPPORT 617 RUE FOURNY B.P. 20 78531 BUC CEDEX – France Phone: +33 1 30 84 66 52 Fax: +33 1 39 56 13 64 FSCM: F4885 THALES AVIONICS LTD Scudamore Road, Leicester, LE3 1UA – UK Phone: +44 (0)116 287 0621 Fax: +44 (0)116 287 6677 FSCM: K0385 THALES COMMUNICATIONS AND SECURITY (Formerly known as THOMSON-CSF COMMUNICATION) 4, avenue des Louvresses 92622 GENNEVILLIERS CEDEX160 – France Phone: +33 1 41 30 30 00 Fax: +33 1 41 30 33 57 FSCM: F0057 THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 5 CUSTOMER INFORMATION LETTER N° 16 Ind: 10 - JUN 03/2016 Appendix 2: Thales Avionics Division contact details THALES, AVIONICS DIVISION AVIONICS SERVICES WORLDWIDE HEADQUARTERS 18 avenue du Maréchal Juin BP 49 92362 Meudon-la-Forêt Cedex – France Phone: +33 1 39 45 50 00 Fax: +33 1 39 45 50 30 THALES AEROSPACE BEIJING CO LTD AVIONICS SERVICES WORLDWIDE BEIJING CASANUOVA CENTER 27 TIANZHU ROAD AREA A, TIANZHU AIRPORT INDUSTRIAL ZONE SHUNYI - BEIJING101312 – CHINA Phone: + 86 10 8048 9492 Fax: + 86 10 8048 6894 FSCM: F9111 FSCM: F9111 THALES AVIONICS INC. AVIONICS SERVICES WORLDWIDE 140 Centennial Avenue Piscataway, New Jersey 08854 – USA Phone: +1 732 242 6300 FSCM: F9111 THALES AEROSPACE ASIA PTE LTD AVIONICS SERVICES WORLDWIDE 21, CHANGI NORTH RISE SINGAPORE 498788 – SINGAPORE Phone: +65 6424 7100 Fax: +65 6424 7101 FSCM: F9111 THALES, AVIONICS DIVISION AVIONICS SERVICES WORLDWIDE CUSTOMER SUPPORT CENTER RUE MARCEL DASSAULT B.P. 140 86101 CHATELLERAULT CEDEX – France Phone: +33 5 49 02 10 00 Fax: +33 5 49 02 10 90 FSCM: F9111 THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 6 CUSTOMER INFORMATION LETTER N° 16 Ind: 10 - JUN 03/2016 Appendix 3: Customer support partnership table L1AM0 V2AM0 V3AM0 THALES DIEHL AERO SPACE Uberlingen THALES DIEHL AERO SPACE DIEHL AERO SPACE THALES THALES DIEHL AERO SPACE THALES THALES THALES THALES 22 X Coupling Unit V4AM0 V5AM0 THALES DIEHL AERO SPACE Uberlingen THALES DIEHL AEROSPACE or THALES Asia (2) DIEHL AEROSPACE or THALES Asia (2) THALES THALES DIEHL AERO SPACE THALES THALES THALES THALES FCU K217xxxx THALES DIEHL AEROSPACE or THALES Asia (2) DIEHL AEROSPACE or THALES Asia (2) THALES THALES THALES THALES THALES and DIEHL AEROSPACE THALES and DIEHL AEROSPACE THALES and DIEHL AEROSPACE THALES THALES or HW L (1) THALES or HW L (1) THALES THALES THALES THALES A380 A/TH Actuator A350 X A320 family 22 22 A330/A340 family ATA A300/A310 family The following table lists the equipment for which Thales and its partners share Sales and Customer Support activities. X Description Part Nu mber Main Contractor Manufacturer LRU Orders SRU/ PP Orders LRU/SRU Repair & Modification AOG Loan Lease Used Warranty Admin. Retrofit Tech Pubs Training Technical Support Specific Bench & Tools 22 X FCU K274xxxx 22 X FCU C12849xxxx 22 X 22 X 22 22 X X FCU C12850xxxx FCU C16455xxxx FCU C31006xxxx FMGC Legacy B398xxxxxxx B546xxxxxxx THALES THALES 22 X FMGC Legacy DIEHL AERO SPACE Uberlingen THALES DIEHL AERO SPACE THALES THALES THALES THALES THALES or HW L (1) THALES B490xxxxxxx THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 7 CUSTOMER INFORMATION LETTER N° 16 Manufacturer LRU Orders SRU/ PP Orders LRU/SRU Repair & Modification AOG Loan Lease Used Warranty Admin. Retrofit Tech Pubs Training Technical Support Specific Bench & Tools THALES THALES THALES THALES or HW L (1) THALES or HW L (1) THALES THALES or HW L (1) THALES or HW L (1) THALES or HW L (1) THALES or HW L (1) THALES or HW L (1) THALES 2995-402-00-10 ARTUS THALES THALES or ARTUS N/A THALES or ARTUS ARTUS THALES or ARTUS ARTUS ARTUS ARTUS ARTUS ARTUS CPC 35-920-X00X-X05 LIEBHERR AERO SPACE THALES LIEBHERR AERO SPACE LIEBHERR AERO SPACE LIEBHERR AERO SPACE LIEBHERR AERO SPACE LIEBHERR AERO SPACE LIEBHERR AERO SPACE LIEBHERR AERO SPACE LIEBHERR AERO SPACE LIEBHERR AERO SPACE LIEBHERR AERO SPACE SDCU RAI2800xxxxx THALES THALES THALES THALES THALES THALES THALES THALES THALES THALES SDCU RAI2810xxxxx CERBERUS SIEMENS THALES X X FCMC B494xxxxxxx GOODRICH THALES THALES THALES THALES THALES THALES THALES THALES THALES GOODRICH THALES FQIC B539xxxxxx DMC 1982660xxx DMC 961532xxxx DMC 961545xxxx DIEHL AEROSPACE or THALES Asia (2) DIEHL AEROSPACE or THALES Asia (2) DIEHL AEROSPACE DIEHL AEROSPACE SAG EM DEFENSE SECURITY or THALES for Axxxxxxx co mponents SAG EM DEFENSE SECURITY X 22 X 22 24 A380 Main Contractor A350 A320 family 22 A330/A340 family ATA A300/A310 family Ind: 10 - JUN 03/2016 X X 26 X 26 28 28 X 31 X 31 X 31 X X Description Part Nu mber FMGC Pegasus C12858xxxx FMGC Pegasus C13042xxxx C13207xxxx Shunt 31 X ECAMSGU 961267xxxx 32 X BSCU C20101610-xxx C201013xx-xxx BSCU E 21327xxx C20216xxxxxxx 32 32 34 X X X BSCU E 21341xxx C202933xxxxxx RDC E21375xxx THALES SAG EM DEFENSE SECURITY DIEHL AEROSPACE, Frankfurt THALES THALES SAG EM DEFENSE SECURITY THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles THALES THALES or DIEHL AEROSPACE DIEHL AEROSPACE DIEHL AEROSPACE THALES SAG EM DEFENSE SECURITY SAG EM DEFENSE SECURITY SAG EM DEFENSE SECURITY SAG EM DEFENSE SECURITY THALES (Level 1) DIEHL AEROSPACE (Level 2) SAG EM DEFENSE SECURITY THALES THALES SAG EM DEFENSE SECURITY DIEHL AEROSPACE SAG EM DEFENSE SECURITY Ref: CIL-16 Page: 8 CUSTOMER INFORMATION LETTER N° 16 X X X ADF Antenna 615-2630-x02 C12381xx C12351xx C28000xx ADM 87232329Vxx X EFIS-SGU 9612660xxx X EFIS-CTRL PNL 9612609x HUDC 961543xx GPS Antenna C17065xx Directional Antenna 7514081-911 X Directional Antenna 7514081-912 X X Directional Antenna 7514081-904 X 34 X 34 X 34 X 34 Part Nu mber C28001AA X 34 34 Description ADF Antenna 34 34 A380 A320 family A330/A340 family 34 A350 ATA A300/A310 family Ind: 10 - JUN 03/2016 X 34 X X 34 X X X MODE S 7517800-1000x 34 X X X TCAS 2000 7517900-1000x 34 X TCAS II 4066010-…. 34 X T2CAS 9000000-1xxxx Main Contractor Manufacturer THALES SENSOR SYSTEMS X AOG Loan Lease Used SRU/ PP Orders LRU/SRU Repair & Modification N/A THALES or SENSOR SYSTEMS THALES Warranty Admin. Retrofit Tech Pubs Training Technical Support Specific Bench & Tools THALES LITTON THALES THALES THALES THALES N/A THALES THALES LITTON LITTON THALES DIEHL AEROSPACE, Frankfurt THALES DIEHL AEROSPACE DIEHL AEROSPACE THALES or DIEHL AEROSPACE DIEHL AEROSPACE THALES SENSOR SYSTEMS THALES N/A THALES or SENSOR SYSTEMS THALES ACSS ACSS THALES N/A ACSS or BAAE or THALES Asia (2) ACSS THALES THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles ACSS ACSS or BAAE or THALES Asia (2 THALES N/A THALES THALES or SENSOR SYSTEMS THALES ACSS X LRU Orders THALES LITTON LITTON N/A DIEHL AEROSPACE THALES THALES (Level 1) DIEHL AEROSPACE (Level 2) THALES DIEHL AEROSPACE THALES THALES THALES N/A THALES THALES THALES ACSS THALES ACSS ACSS THALES ACSS THALES ACSS THALES ACSS ACSS ACSS ACSS Ref: CIL-16 Page: 9 CUSTOMER INFORMATION LETTER N° 16 A380 42 X CPIO M-A & -B C31000EB02 C31001EB03 42 X CPIO M-E, F & -G C13145EB02 C13096HA02 C13097JA02 CPIO M-H & -J C13209DA01 C13210DA01 CD-RO M of CPIO M Core S/W F1447737 Pressure Transmitter 64757-1xx-x ATA Description 42 A350 A320 family A330/A340 family A300/A310 family Ind: 10 - JUN 03/2016 X 42 79 X X Part Nu mber Main Contractor X Te mp. Sensor LRU Orders SRU/ PP Orders LRU/SRU Repair & Modification AOG Loan Lease Used Warranty Admin. Retrofit Tech Pubs Training Technical Support Specific Bench & Tools AIRBUS AVIONI CS AIRBUS AVIONI CS AIRBUS AVIONI CS AIRBUS AVIONI CS AIRBUS AVIONI CS AIRBUS AVIONI CS AIRBUS AVIONI CS AIRBUS AVIONI CS THALES THALES THALES THALES THALES TRW THALES DIEHL AERO SPACE Uberlingen AIRBUS AVIONI CS AIRBUS AVIONI CS AIRBUS AVIONI CS & THALES (for PP only) THALES AIRBUS AVIONI CS THALES TRW 79 Manufacturer THALES THALES THALES 64660-506-1 N/A N/A: Not Applicable (1) FM kits under responsibility of HONEYW ELL (Level III for training require ments) (2) BAAE applies for custo mers in the Europa, Africa, Middle East region, and Thales Asia applies for customers in the Asia region only THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 10 CUSTOMER INFORMATION LETTER N° 16 Ind: 10 - JUN 03/2016 Appendix 4: Manufacturer partnership table A380 22 A350 X A330/A340 family 22 A320 family ATA A300/A310 family The following table lists the equipment manufactured by partners. As a main contractor, Thales is responsible for the whole range of Sales and Customer support activities for these equipment. Part Number Partner (Manufacturer) AP/FD ENGAGEMENT UNIT K151xxxx GE AVIATION SYSTEM X FCU K157xxxx GE AVIATION SYSTEM 22 X PITCH TRIM ACTUATOR V1AM0 GE AVIATION SYSTEM 22 X TCC B217, B298, B351, B415 & B472 DIEHL AEROSPACE, ÜBERLINGEN 22 X TRP K158xxxx GE AVIATION SYSTEM EVR716-xx-xxxxx & EVR750-xx-xxxxx THALES COMMUNICATIONS AND SECURITY 23 Description X X VDR ELT 406 ATP S1819xxx-xx OROLIA SAS 25 X X X 25 X X X X ELT Mounting Bracket S1820511-xx OROLIA SAS 25 X X X X ELT RCP S1820513-xx OROLIA SAS 25 X X X X ELT Programming Dongle S1820514-xx OROLIA SAS 25 X X X X ELT 406 AF S1821xxx-xx OROLIA SAS 25 X X X X ELT 406 AS S1823xxx-xx OROLIA SAS 25 X X X X ELT 406 AF Integra S1851xxx-xx OROLIA SAS X X RATE GYRO UNIT 81-0000x SAGEM 6310-xxxxxxx THALES COMMUNICATIONS AND SECURITY 27 33 X LIGHT CONTROLLER 34 X ATC TRANSPONDER TSR-718 9599-614-0390x THALES COMMUNICATIONS AND SECURITY 34 X X X DME INTERRO. TDM-709 9599-614-xxxxx THALES COMMUNICATIONS AND SECURITY 34 X X X LRRA 9599-607-14xxx THALES COMMUNICATIONS AND SECURITY THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 11 CUSTOMER INFORMATION LETTER N° 16 34 34 X A380 A350 A330/A340 family A320 family ATA A300/A310 family Ind: 10 - JUN 03/2016 Description X LRRA X LRRA ANTENNA Part Number Partner (Manufacturer) 9599-607-1999x ERT560-01-0100A THALES COMMUNICATIONS AND SECURITY 9599-607-12xxx THALES COMMUNICATIONS AND SECURITY TLS755-.xx-xxxxx THALES COMMUNICATIONS AND SECURITY X X 34 X X 44 X SDU (Satellite Data Unit) 82155Axx-xxx THALES AVIONICS LTD 44 X IGA (Intermediaite Gain Antenna) 82163A30-xxx THALES AVIONICS LTD 44 X DLNA (Diplexer Low Noise Amplifier) 82161A30 THALES AVIONICS LTD 44 X SCM (SDU Configuration Module) 82158A31-40xxxx THALES AVIONICS LTD 44 X AIM (Antenna Interface Module) 82164A30 THALES AVIONICS LTD MMR THALES AVIONICS SAS Siège social : 19-21 Avenue Morane Saulnier 78140 Velizy-Villacoublay Société par actions simplifiée au capital de 175 000 000 Euros 612 039 495 RCS Versailles Ref: CIL-16 Page: 12
