Sectoring - Geoconcept

Geo decision-making
Geo-planning
Search around function Assistance GeoCRM
Route optimization Fleet management
Coverage analysis
Appointment booking
Sectoring
Emergency
Mobile performance
Optimizing movements is one of the main areas in which mobile field forces
can improve what they do.
Balanced and realistic sectoring, high performing rounds, optimized resource assignment to
locations…: the efficiency of mobile field forces (sales staff, technicians, delivery people, emergency
staff…) depends largely on the way in which they control their space. Geographical optimization
solutions deliver productivity increases and savings tailored to the different sectors and mobilityrelated problems.
Improved productivity
High quality customer service
Reducing distances travelled and the
associated costs improves productivity by
between 10 and 30%. More appointments,
fewer movements and unproductive time,
simultaneous management of recurring
and urgent operations...: operational
performance is under control; return on
investment is very quick.
Optimized movements means optimized
service quality and customer satisfaction:
assignments completed on time, greater
flexibility, tighter call out slots, commitments
fulfilled, risk management…
Values upheld
An environmentally responsible
approach
Setting up an optimization project enables
the company to establish an emphatically
employee-oriented,
strong
corporate
culture: improved managerial efficiency
and working conditions, better sharing
of the work load, less stress and fewer
accidents, lower turn-over...
Fewer kilometres travelled means lower
CO2 emissions and lower fuel consumption.
The company's carbon footprint is under
control.
Geo-optimization is the use of both geographical information and optimization
algorithms to improve organizational and company performance. Geo-optimization solutions
make it possible to create optimized call schedules that take account of geographical and
operational constraints.
Customers / Prospects
Location, opening hours,
frequency...
Resources
Mobile workforce skills,
vehicle capacity, working
hours, business rules...
FIELD ACTIVITIES (deliveries, callouts, sales calls)
Activités
logistiques
ettime
de schedule
field service
Real-time
and non-real
optimization
after taking account of the constraints:
scheduled calls/deliveries
(recurring or one-off, movable or fixed)
calls/deliveries to be scheduled
(constraint-based, emergency)
time slots and available resources
(multi-depot, multi-resource)
The geographical dimension
is
optimized
simply
and
transparently the moment the
movement decision is made.
«
«
Control of mobility
Embedded within the very heart of the information systems and
processes, optimization solutions improve activities before,
during and after movements, no matter what the business.
Organization
Scheduling
Geocoding
Sectoring
Coverage
Routes & Diaries
Appointment booking
Risk management
Transport & logistics
Optimizing logistic activities (multi-channel distribution, delivery, collection, door-todoor delivery, transporting people...) enables movements to be sequenced at the lowest
cost while complying with numerous business constraints: vehicle characteristics, regulations,
road constraints...
"Savings of just a few euros when transporting a product can have a major
impact on the margin and improve the competitiveness of the offering"
Casino Group
2,000 routes optimized per month
Technical callouts & assistance
Geo-planning reduces call out times (after sales service, maintenance, emergency repair,
audit...) by between 15 and 40% and optimizes assistance issues (service provider search,
incident management) in real-time. Call location and constraint optimization (expertise,
clearances...) yield greater efficiency and service quality.
"The technicians spend more time with our customers and a bit less time
in their car"
APC-MGE
30,000 call outs optimized each year
More than 500 customers equipped,
more than 50,000 mobiles field forces optimized
Operations
Reporting
Roadmaps
Geo-location
Assistance
Tracking
Statistics
Forecast
Sales appointments
Sectoring, route itineraries, filling schedules... The geographical component enables
considerable optimization of sales activity as a whole and reduces preparation time. Numerous
constraints are managed: overnight stays, repeat calls...
"Balanced and realistic sales sectors and fewer movements ensure the
most comfortable working environment possible for the sales force and
optimize sales performance"
Berner
1,000 sales personnel optimized
Personal services
Medical calls, home hospitalisation, delivery and maintenance of medical equipment...
The scheduling of personal services is optimized with a view to reducing transport costs and
becoming more responsive. Medical teams are better organized on the ground and have more
time to spend with their patients.
"Apart from significantly increasing the number of call outs and optimizing
schedules, geo-optimization enables us to improve patient service"
Assistances Médicales Spécialisées
100 optimized technicians
The geo-optimization system
GEOCONCEPT ensures full optimization of Routing & Scheduling activities:
powerful software solutions (operations scheduling and management), add-on
modules (resource organization, real-time publishing and analysis), standalone
components (dissemination of geo-optimization within existing systems) and a
comprehensive range of data ensuring accuracy and reliability.
Redistricting
Territory Manager for Geoconcept
Module for optimizing the
assignment of mobile forces
Data
cartographic data
vector maps and satellite images of different
levels of accuracy and geographical
coverage...
road data
traffic
speeds,
specific
transport
characteristics: HGV weight restrictions,
hazardous substances...
commercial data
company files, points of interest: hotels,
restaurants, car parks
Optimization solutions
Routes optimization
TourSolver for Geoconcept
Optimization solutions for transport and logistics
Scheduling management
Opti-Time GeoScheduling and Opti-Time Global GeoScheduling
Call and customer service callout scheduling solutions
Assistance platform
GeoWeb Call Center
Geographical optimization solution for call centers
Legacy information system
GEOCONCEPT' solutions, modules and components readily integrate with different legacy
Information Systems (integrated CRM/ERP connectors) and communicate with relational
databases and mobile terminals, including: SAP, Sage, Salesforce, Oracle, Microsoft
Dynamics, IBM, Infor...
Geocoding
Geoconcept Universal Geocoder Server
Route calculation
Geoconcept SmartRouting Server
Cartographic display
Geoconcept Internet Server
Components
Web publishing
Geoconcept Internet Server
Online map publishing solution
Mobility
Opti-Time mobile
GeoReporting
& Business Intelligence
Geoconcept Sales & Marketing Portal
Web portal for publishing geo-marketing
studies and online reporting
Opti-Time add-on
for iOS, Android and
Windows Phone
The GEOCONCEPT commitment
To facilitate the rapid deployment of a solution, support it in everyday use and drive its development,
a team of consulting engineers and partners, experts in the full range of tools, define and support the
project until it is fully integrated with the information system.
Preliminary
feasibility, pilot and
experimentation study
Assistance and
configuration
Training, e-learning
and certification
Support, maintenance
and TMA
Our references
AUTOMOTIVE
MEDIA / LEISURE
Autodistribution, Autovision, Capsauto, Carglass, Michelin, PSA Peugeot
Citroën, Norauto, RAC France, Renault, Renault Trucks, Scania...
BANKS
Affimétrie, Affimext, British American Tobacco, ClearChannel, Dernières
Nouvelles d’Alsace, JCDecaux, L’Alsace, La Française des Jeux, La
Montagne, Le Figaro, Mediapost, Midi Libre, Nouvelles Frontières,
Ouest-France, SDVP Le Parisien, Sud Ouest…
Crédit Immobilier de France, Crédit Mutuel, Groupe Banque Populaire,
Groupe Caisse d’Epargne, La Banque Postale, Société Générale…
REAL ESTATE
Alliance Healthcare, Alliance Santé, Assistances Médicales Spécialisées,
Assistance Publique des Hôpitaux de Paris, Groupe Harmonie, IMS
Health, Mutualité Française, Mutuelle Bleue, OCP Répartition, Ordre
National des Pharmaciens, SOS Médecins...
INDUSTRY / SERVICES
Bubendorff, Bureau Veritas, Carrières du Boulonnais, COMAP, Culligan,
Derichebourg, Eparco, Eurovia, Groupe Saint Gobain, ISS, KimberlyClark, Lafarge, Lenôtre, Lyreco, Otis, Randstad, Schneider Electric,
Savelys, Selecta, SEW Usocome, SGS, S-Inter, Sodexo, SPIE, TAXIS
G7, Veolia Propreté...
INSURANCE COMPANIES
AXA Assistance, AXA Assurance, Filassistance, Gan Eurocourtage,
GMF, Gras Savoye, Groupama, Groupe Henner-GMC, Inter Mutuelles
Assistance, MAAF, MAIF…
AKERYS, BNP Paribas Real Estate, CB Richard Ellis, Corio, Coteba,
Foncia Entreprise, Hammerson, Laforêt Immobilier, NAI Evolis, Unibail
Rodamco…
RETAILING / FRANCHISES
Andros, ATAC, Auchan, Bébé 9, Berner, BHV-Galeries LaFayette,
Boulanger, Darty, Carrefour, Casino-Cdiscount, Coca-Cola, France
Loisirs, Fnac, Franprix, Intermarché, Intersport, KparK, La Grande
Récré, Lapeyre, Leader Price, Leclerc, L’Oréal, Media Saturn, Picard,
Pizza Hut, Point Soleil, Schiever, S’Miles, Système U, Thiriez, Truffaut,
Vivarte, Weldom, Wolseley...
TELECOMS / POSTAL SERVICES / ENERGY
Axione, Bouygues Telecom, Cofely, Distripaq, EDF, Esso, France
Telecom, General Electrics, GDF Suez, GRDF, Groupe La Poste, INEO
Infracom, LTI Telecom, NC Numéricable, Orange France, Sonatel, Total,
Vinci Energie...
® GEOCONCEPT 2013
HEALTHCARE / MUTUAL COMPANIES
For all our latest news, visit
www.geoconcept.com