Transcript
Transcription
Transcript
FINAL TRANSCRIPT MTS First Quarter Results Conference Call Event Date/Time: May 11, 2016 — 5:30 p.m. E.T. Length: 22 minutes "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 1 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call CORPORATE PARTICIPANTS Brenda McInnes MTS — Vice President and Treasurer Jay Forbes MTS — President and Chief Executive Officer Paul Cadieux MTS — Chief Financial Officer Heather Tulk MTS — Chief Customer Officer CONFERENCE CALL PARTICIPANTS Maher Yaghi Desjardins Capital Markets — Analyst Sanford Lee Canaccord Genuity — Analyst Jeff Fan Scotiabank — Analyst "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 2 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call PRESENTATION Operator Good afternoon. My name is Dan (phon), and I will be your conference Operator today. At this time, I would like to welcome everyone to the MTS First Quarter Results Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. If you would like to ask a question at that time, please press *, then the number 1 on your telephone keypad. If you would like to withdraw your question, simply press the # key. Thank you. I would now like to turn the call over to Vice President and Treasurer, Brenda McInnes. Please go ahead. Brenda McInnes — Vice President and Treasurer, MTS Thank you, Dan. Hello, everyone, and thank you for joining us today on our Q1 2016 results call. Our news release, MD&A, financial statements, and supplemental information package can be found on our website at mts.ca under the About Us link. Today, our Board of Directors approved the 2016 second quarter dividend, which has been set at $0.325 per share. Please note, that due to the arrangement with BCE, the second quarter 2016 quarterly cash dividend is expected to be the last dividend we declare. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 3 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call Our call will consist of comments by Jay Forbes, our President and CEO, followed by a question-and-answer period. Before we start, I'd like to remind all listeners that today's presentations and remarks may contain forward-looking statements. A number of assumptions were made by us in preparing these forward-looking statements, which represent our expectations as of today. As such, they are subject to the risk that the actual results may differ materially from a conclusion, forecast, or projection in such forward-looking information. Therefore, forward-looking statements should be considered carefully and undue reliance should not be placed on them. We disclaim any intention or obligation to update or revise any forward-looking statements, whether as the result of new information, future events or otherwise, except as required by law. For additional information about such material factors or assumptions, please refer to our first quarter 2016 MD&A released this morning and our 2015 annual MD&A, which are both available on our website. I will now turn the call over to Jay. Jay Forbes — President and Chief Executive Officer, MTS Thanks, Brenda, and good afternoon, to everyone joining us on the call today. While we're here this afternoon to discuss our Q1 2016 performance, I will briefly address the announcement made last week of the agreement that will see BCE purchase MTS. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 4 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call As I said on May 2nd's analyst call with BCE, the transaction we have announced is historic, both for MTS and for the telecommunications industry in Canada. We're proud of what we have achieved as an independent company. And we believe that the transaction with BCE positions us for an even more successful future. It offers compelling benefits to our shareholders, our customers, and our employees, which will contribute greatly to the long-term growth and prosperity of Manitoba. We will see a headquarters for Bell's Western Canada operations established in Winnipeg. Bell will invest $1 billion, over the next five years, to improve Manitoba Telecommunications infrastructure. And our relationship with the community will grow stronger, as Bell maintains and develops community sponsorships and relationships in this province. The sensitivity Bell demonstrated in crafting an offer that addresses the unique needs of the Manitoba marketplace and community shows, in our view, that Bell is the perfect long-term owner of MTS. And under its ownership, Bell MTS will play a continued and significant role in the future of Manitoba. We're working jointly with BCE to obtain the appropriate regulatory approvals, with a view to closing the transaction late this year or early 2017. As I hope you can appreciate, we will respect the regulatory process and will not be offering further comments, other than to say, that this work will be an important area of focus for us. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 5 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call However, I would add that this will not detract from our continued efforts to serve our customers and to transform our business. With that in mind, I'd like to turn now to our performance from the first quarter of 2016. This quarter marks the one-year anniversary of the start of our journey to transform MTS into a customer-first organization. Work on our strategic review process started early in 2015, and gained momentum throughout the year, as we launched our three-year transformation program, which we announced in Q4 of 2015. This positive momentum allowed us to enter 2016 from a position of strength. I'm pleased with the changes we have created in our business over the last several months, the results we have generated, and the value that we have created for our shareholders. Q1 has been built off a very successful 2015. We closed the Allstream sale in January. And following the final post-closing adjustments, we'll realize net proceeds of $425 million. We bought back shares using the proceeds from the Allstream sale. As of May 4th, we have returned over $164 million to our shareholders, buying back just over 5 million shares. This represents 82 percent of the 200 million we committed to our share buyback program earlier this year. With the announcement that BCE will be acquiring all of our issued and outstanding shares, we have suspended our normal course issuer bid. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 6 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call In 2015, we identified $100 million in free cash flow improvements expected to be captured by our transformation program initiatives. Our progress over the last two quarters has been significant, with programs to deliver over 50 percent of the free cash flow improvement already implemented. We have streamlined our management and back-office processes, have implemented our new capital investment redesign initiative, and launched a refreshed MTS brand completing these three transformation program initiatives. We're getting ready to implement two more of our transformation programs and have five more programs that are now in the design stage. You can find more details on these initiatives in our news release, and we look forward to providing progress updates on these initiatives as we continue to work towards the successful transformation of MTS. Looking more closely at our results of the quarter, I want to highlight some notable progress, as well as some continuing challenges. In Q1 2016, we posted a strong improvement in free cash flow with Q1 free cash flow up by $12 million when compared to Q4 2015. Our free cash flow per share increased $0.16 or 38 percent to $0.58. Free cash flow of 45.6 million for the quarter was down 2.6 million compared to Q1 2015, mainly due to increased deferred wireless costs, partly offset by our lower capital investments. We continue to work through the impact of the wireless double cohort that started in Q2 2015. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 7 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call While we saw a $5.2 million decrease in revenue from 2015, Q1 revenues were largely in line with our plan. And our lower post-paid wireless churn and increased subscriber adds over Q1 2015, as well as our increased wireless ARPU, are all signs of a positive momentum that we are building in the business. Capital investments were $12.1 million lower than Q1 2015, mainly as a result of our capital investment program process redesign, which began in the second half of 2015, and the timing of our capital investment program. We expect to ramp up our capital investment spends, in the following quarters, as we continue to follow our redesigned and more disciplined capital investment process. Finally, I would like to highlight the positive results from our January 1, 2016 pension funding valuations, which show our pension plans' combined solvency funded ratio has significantly improved to 95 percent. So we're off to a good start in the first quarter of 2016. We delivered a solid first quarter, building further on the momentum that we established throughout last year. And we've already done a lot of work in a short term as we progress towards transforming MTS to a customer-first business. Even as we move ahead with the BCE acquisition proposal, we will continue this work and invest across our business to further enhance our capabilities, all the while focusing on becoming an organization that is fully aligned around putting our customers first. With that, let's open up to whatever questions you might have. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 8 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call Q&A Operator At this time, I'd like to remind participants that in order to ask a question by phone, you must dial *, then the number 1 on your telephone keypad. We'll pause for a moment to compile the Q&A roster. Your first question comes from the line of Maher Yaghi with Desjardins Capital Markets. Your line is now open. Maher Yaghi — Desjardins Capital Markets Yes. Thank you, for taking my question. Jay, I wanted to ask you, you mentioned the improvement in ARPU, which was about 2 percent on wireless. But could you provide what the organic ARPU would have been, if you were to exclude the OnStar wholesale subs? Because I think most of the subs come with no data plans and lower ARPU than your average ARPU? Jay Forbes Maher, good afternoon. You are correct in your assumption. Those OnStar clients come with a much lower ARPU than what has traditionally been the case in terms of our post-paid ARPU. I don't think we have broken out the ARPU numbers on a normalized basis. We have provided—we have some analytics that we are prepared to provide as it relates to the churn, with and without this classification, but don't have the ARPU numbers to share with you. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 9 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call Maher Yaghi Okay. Would the number be negative if you were to exclude those because you did lose quite a bit of those subs in the quarter, right? Jay Forbes Yeah. As you will note in the quarter-over-quarter analysis, we have begun to shed those in early 2015 and have effectively shed the last of them here early in the second quarter of 2016. And so that—those will now no longer cost to part of the post-paid or wireless subscriber mix, as we go forward. And again, I'll refrain from offering any commentary in terms of the ARPU impact of those, but we'll look at doing so as part of our Q2 disclosures, Maher, assuming that we don't run into any issues around that type of disclosure. Maher Yaghi Right. That would be helpful. I wanted to ask you a question on your solvency liability. I was surprised to see the number improve for MTS, but increase on the Allstream side. Could you talk about the difference here, why one solvency liability would go down and the other would go up? I guess some old—I mean some employees might have left or bought out their plans or something. Have you—can you talk a little bit about that difference. Brenda McInnes Hi, Maher. This is Brenda McInnes. I can answer that for you. It really boils down to how the discount rate is calculated and how the mortality tables are applied to those two plans. The CIA, "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 10 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call Canadian Institute of Actuaries, was delayed in their recommendations for applying the mortality tables. So we applied them early for MTS because we use a different basis for calculating the discount rate. So that was done in 2015's evaluation. Where for Allstream, we weren't allowed to adopt them until 2016's evaluation. So you're seeing an impact because of that. And there is a slight different basis, again, on how the discount rate is calculated for a retiree. It was slightly less favourable for the Allstream pension plans. And it was fairly neutral to slightly positive for the MTS plans. Maher Yaghi Okay. Great. That's helpful. And would the metrics that you're using and your assumptions be now, on a going on run rate? Or would there be any additional changes that you expect to incur? Brenda McInnes Sorry, Maher. Could you repeat that question? Maher Yaghi The assumptions that are basing your solvency liability numbers, are those as to the most updated recommendations to evaluate those liabilities? Or there are still some assumptions that you have not factored in yet? Brenda McInnes No. That is everything. There are no further changes that we're expecting at all from either the regulator or from the CIA. Maher Yaghi "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 11 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call Okay. Okay. Great. Thank you very much. Jay Forbes Thank you. Operator Your next question comes from the line of Sanford Lee with Canaccord Genuity. Your line is now open. Sanford Lee — Canaccord Genuity Hi. Thanks, for taking the question. Can you just tell us what the wireless EBITDA was for the quarter? I didn't see it in the release or the supplemental? Jay Forbes I'm sorry, Sanford. We must have a poor connection. Could you please repeat your question? Sanford Lee Sorry. I'm asking about the wireless EBITDA. Can you provide that number? Jay Forbes Nope. That’s a number that we didn’t break out. Sanford Lee It used to be, at least in the supplementals. Paul Cadieux — Chief Financial Officer, MTS "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 12 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call Yeah. We—it's Paul here, Paul Cadieux. We used to provide it. And then we made a decision in 2016, just as a result of all the restructuring activities that we're doing and all the allocations we are going to have to make that it wasn't going be that beneficial. And arguably, we would have some concerns with the ability to provide it on a consistent. So at this point, we felt it—we’ll just to provide the revenues. And then for—with the disclosure on the COA that one could make their own assessment on where the EBITDA would ... Sanford Lee I see. Okay. And then another question. And you're seeing I guess a nice uptick in the highspeed Internet subs over the past two quarters, which you know, I kind of assume that you're benefitting from the Total Internet bundles. However, you're also reporting four consecutive quarters of year-over-year TV subscriber declines. Can you maybe explain what you're seeing in the marketplace? Is it a function of cord cutting? And do you expect this trajectory to change in the coming quarters? Heather Tulk — Chief Customer Officer, MTS Yeah. It's Heather Tulk. So yes. Thank you very much. We're quite pleased with how we're seeing the Internet business performing recently. And we certainly—Total Internet's a piece of that, but so too is, I'd say some of the renewed focus that we've had in terms of our marketplace and sales activity. And specifically to IPTV, we do continue to see some cord cutting and cord shaving related to over-the-top. But I think you'd also see that, similar to our Internet performance, we've been "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 13 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call refocusing ourselves on some of the work in our TV business. And actually, in Q1, we were quite happy to see Internet net gain come back to positive. And so we certainly, although it was down below last year, it's trending in the right direction when you look at quarter—a sequential quarter basis. And we expect to see that continuing. Sanford Lee Great. And then one last one if I could, I think Jay addressed it a little bit on the BCE call. Can you say if there's anything in relation to the termination cost with your network sharing deal with Rogers? Just wondering if there's anything material there? Jay Forbes Sanford, in terms of the network sharing agreement, a function we refer to as Netco. That agreement was structured to envision a number of different occurrences over its lifespan, one of which was a change of control type of event. So we would expect that agreement to continue as we go forward and would have many years left on it in terms of this transaction as it's currently envisioned. Sanford Lee Great. Okay. I'll jump back in the queue. Thanks. Operator Again, if you would like to ask a question by phone, please dial *, 1 on your telephone keypad. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 14 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call Your next question comes from the line of Jeff Fan with Scotiabank. Your line is now open. Jeff Fan — Scotiabank Hi. Good afternoon. I wonder if you can just talk about the overall margins this quarter when we compare it from last year to this year and what's causing that? I think it went from 48 percent to 46 percent. I know you don't breakdown the wireline and wireless, but maybe can you give us a little bit of colour there? Jay Forbes Well, I think there's a number of factors that come into play on that, Jeff. As Heather's indicated, we have done well in the marketplace in terms of adds, especially around the Internet business. There's been a pronounced impact in terms of the back-office streamlining that we had done in Q4 of last year, and the fact that the vast majority of the 250-plus employees that had taken part in that staff reduction program had left the organization by the end of the first quarter. And so we began seeing that benefit flow through in terms of reduced operating costs. We would say that, counter to that, the capital reduction that we saw in the first quarter, as we forewarned you, we anticipated that there was going to be a degree of softness in terms of the capital investment program for the first quarter as we implemented new processes, implemented a new regime, if you will, for the organization to follow as we looked at a much more disciplined approach to capital investment. That decline in capital investment backed up some labour cost into "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 15 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call operating results. And so we see a bit of that flowing through as well. So a variety of factors that contributed to the EBITDA profile for the quarter. Jeff Fan Would you say the wireline margins were relatively stable? Jay Forbes As Paul has mentioned, we do not break out the wireline/wireless margins. Again, as we looked at it, there was a far too much discretion around allocations to produce anything that was really meaningful to our investors. And so, as a consequence, we've decreased the disclosure around that aspect of the business. Jeff Fan Okay. And maybe just one quick one on ARPU, following on an earlier question. Your blended ARPU did go up. And I guess the question was around OnStar. But also, can you just give us some colour on your post-paid ARPU, whether that was positive, flat, or down, considering that given the change in your subscriber base, and I guess the change in your blended ARPU. seems to imply that a lot of the change was due to the mix? Heather Tulk Yeah. Certainly, as you mentioned, a lot of the change was due to the mix, although we did have some changes in post-paid, as well. You'll see that our percentage of subscribers on data plans has increased nicely. It continues to increase nicely so that's given us some good upside in our post- "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 16 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call paid ARPU, as well as some plan price increases that we put into place over the last year are flowing through nicely. That's somewhat offset by the increase in customers taking plans with features wrapped in or their long distance calling wrapped in, which has depressed some of those lines. So there's some puts and takes in there. But generally, we're feeling good about the direction of ARPU, both on a post-paid standalone, as well as the blended that you see in the disclosure. Jeff Fan So overall it was positive. Heather Tulk So generally on—so overall, yeah. As we said, the ARPU we disclosed is positive. And generally, we're seeing good trending in the standalone, without the OnStar. Jeff Fan Okay. Thanks. Operator That concludes the question-and-answer session. Ms. McInnes, please continue. Brenda McInnes Ladies and gentlemen, we have reached the end of our Q1 2016 results conference call. Once, again, thank you for joining us today. Operator Thank you. The conference call is now over. "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 17 FINAL TRANSCRIPT May 11, 2016 — 5:30 p.m. E.T. MTS First Quarter Results Conference Call ***** "Though CNW Group has used commercially reasonable efforts to produce this transcript, it does not represent or warrant that this transcript is error-free. CNW Group will not be responsible for any direct, indirect, incidental, special, consequential, loss of profits or other damages or liabilities which may arise out of or result from any use made of this transcript or any error contained therein." « Bien que CNW Telbec ait fait tous les efforts possibles pour produire cet audioscript, la société ne peut affirmer ou garantir qu’il ne contient aucune erreur. CNW Telbec ne peut être tenue responsable de pertes ou profits, responsabilités ou dommages causés par ou découlant directement, indirectement, accidentellement ou corrélativement à l’utilisation de ce texte ou toute erreur qu’il contiendrait. » 18
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